Grace Removals Group - Wollongong Reviews 

50
•
TrustScore 4 out of 5

4.0

64 Doyle Avenue, 2526 Unanderra, NSW, AU

•

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See what reviewers are saying

Rated 5 out of 5 stars

Exceptional international uplift, completely stress free We can't speak highly enough of the Wollongong branch of Grace Removals. From the very start, the quoting process was exceptionally well c... See more

Company replied

Rated 5 out of 5 stars

Two people that were outstanding with our removal and they were Brad Clarke and Sam Mears. Of course the rest of the team that did the physical work were awesome too but Brad and Sam shone. Brad is ve... See more

Company replied

Rated 5 out of 5 stars

The team arrived promptly in the day of relocation. The men were excellent in their handling of our goods and furniture. Nothing was too difficult for them. The off load of our goods were treated... See more

Company replied

Rated 5 out of 5 stars

Great removalists! The staff on both sides of the country were excellent. Friendly, energetic and helpful. Nothing was a problem. All very straightforward. Both pick up and delivery were on time and... See more

Company replied


Company details

  1. Moving Company
  2. also in
  3. Logistics Service
  4. Shipping Service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 64 Doyle Avenue, 2526, Unanderra, NSW, Australia

  • 1300725991

4.0

Great

TrustScore 4 out of 5

50 reviews

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4.0

All reviews

(50)

269 reviews in the last 12 months

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Rated 4 out of 5 stars

Young workers do a great job.

My experience: responded quickly to request for quote. Gave comprehensive information. Once quote was accepted , I found it very difficult to contact them for re assurance in regards to pick up and delivery back, I tried phones calls to no avail. However I was so impressed and
Appreciated the young gentleman who came to pack up my home and store my precious items. They were so thoughtful, professional, and efficient. Once again once I was ready for my items to be returned, I had difficulty contacting to confirm time. But once again the young gentleman turned up on time and were so very good, professional and considerate. They should have a pay raise, they are a credit to Grace removals.

September 19, 2021
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Reply from Grace Removals Group - Wollongong

Dear Maree,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Removals

Grace Removals
Our experience with Grace Removals was excellent.
Both removalists were very helpful and accommodating.

August 6, 2021
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear Valued Customer,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Smooth Moving Experience

We appreciated the ease of dealing with Grace Removals. They were flexible in meeting our needs and the team were polite, careful and worked well with us in meeting our need for both removals and storage.

August 4, 2021
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear Customer,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

We are very happy with Grace Removals

We are very happy with Grace Removals. The people we dealt with solved all the issues with our difficult site and were pleasant and helpful at all times.

July 8, 2021
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear Terry,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

I would certainly recommend using Grace…

I would certainly recommend using Grace Removals for your home moving requirements. They are the professionals and it shows. Polite and very hard working at all times, nothing was too much trouble for them.

June 19, 2021
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear Julie,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Highly recommend Grace Removals

Highly recommend Grace Removals. Nothing was a trouble for them.
They moved my furniture around until I was happy with it.

June 2, 2021
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear Nola,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

The team were considerate of my elderly…

The team were considerate of my elderly parents precious items and generally a friendly hard working bunch. The quote process was simple and fair.

May 8, 2021
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear Lee,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 1 out of 5 stars

Very dissapointed with our experience

Very dissapointed with our experience. Several items and furniture was damaged. Walls were damaged and it was evident that a clear lack of care and respect for our precious things was shown.

January 22, 2021
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Reply from Grace Removals Group - Wollongong

Dear Shantelle,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you shortly to follow up.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Willing to help and go above what we…

Willing to help and go above what we expected of removalists

June 23, 2020
Unprompted review
Grace Removals Group - Wollongong logo

Reply from Grace Removals Group - Wollongong

Dear David,
We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.
Kind regards,
Grace Customer Service

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