Grail Watch Club Reviews 

894
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is extremely easy to use and the competitions are exceptionally well run. People also deeply appreciate the wonderful selection of luxury timepieces and the completely transparent process from start to finish. However, some customers also noted that they are still waiting for their chance to win after entering multiple draws. Buyers really enjoy the thrilling live draws and the professional handover process when personally collecting a fantastic prize. Reviewers consistently praise the friendly staff for making every single interaction completely seamless, supportive, and truly memorable.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting a seamless and straightforward website... See more

Product

Reviewers highlight positive aspects of product quality, expressing delight with the pristine condition and... See more

Competition

Consumers find the competition experience to be satisfying, highlighting easy entry processes, great odds,... See more

Staff

Customers consistently note positive experiences with staff, highlighting the helpfulness and professionalism... See more

Service

Reviewers express high satisfaction and appreciation regarding the service provided. Customers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was lucky enough to win a Rolex Daytona with just one ticket! As someone who had never owned a luxury watch of this value before, I had lots of questions about operation, insurance, storage etc. Ja... See more

Company replied

Rated 5 out of 5 stars

I'm a big fan of Grail Watch Club and what James has created, for me they are the gold standard of modern watch competitions. A very transparent and fair competition and run by good guys. Always a go... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish I entered 1 of Grail watches competitions and was very lucky to win a brand new Rolex date just. James called right away and keeped me informed regarding each st... See more

Company replied

Rated 5 out of 5 stars

James was communicative and professional throughout the whole process of winning and collecting the watch. The whole process was easy and an absolute joy to be a part of. I am very happy with my Dayto... See more

Company replied


Company details

  1. Gaming service Provider
  2. Gambling Service
  3. Watch Store

Written by the company

Grail Watch Club has been handing luxury watches to lucky winners since April 2021. Founded by James Whitaker, a watch dealer and Tom “TGE” Exton, a well known face in the online car and watch space and prolific collector of both. The aim was simple; offer everyone an affordable chance at owning a dream luxury watch whilst doing our bit to support a good cause. We limit the number of entries for each competition and always aim to combine affordable ticket prices with the best odds possible. We make regular charitable donations from our profits; please see our Charities page for details on which good causes your ticket purchase will help support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

894 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(894)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional with great ticket booster…

Professional with great ticket booster competition. Very knowledgeable and have a great early bird pize. Transparent with their winners and very welcoming to new comers.

July 18, 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much James! Best of luck in future comps 🤞🏻

Rated 5 out of 5 stars

Just great!!

Seamless transaction and great information. Great selection in the competitions and I like the fact it is for watch enthusiasts. I will get my hands on a Rolex one day and fingers crossed thanks to this site it will be sooner rather than later.

July 15, 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thank you so much for taking the time to leave such a great review Richard! GOOD LUCK! 🤞🏻

Rated 5 out of 5 stars

Fantastic company

Fantastic company, the quality of the watches and the service you receive throughout is very impressive. Great attention to detail and communication. Would highly recommend!

July 12, 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks David - massively appreciated! James

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

I was lucky enough to win a Rolex Submariner (or the £9,000 cash prize), and I honestly couldn’t recommend Grail Watch Club enough.

James has been absolutely fantastic throughout the whole process. From the moment I was contacted, he was friendly, professional, and happy to answer any questions I had. He made everything straightforward and kept me updated every step of the way.

There are so many competitions online these days that can make people sceptical, but James and Grail Watch Club are 100% genuine. If you’re wondering whether they’re legitimate, they absolutely are. James is a great guy, runs an honest business, and is someone you can genuinely trust.

Thanks again, James, for such an amazing experience. I’ll definitely be entering more competitions in the future!

July 8, 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thank you so much Alex and congrats again! James

Rated 5 out of 5 stars

Great competitions with low odds

Great competitions with low odds. I won on my first attempt & thoroughly recommend giving it a try. They are also great to deal with & James was amazing.

July 8, 2026
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Reply from Grail Watch Club

Thanks Gavin - hope you're well! James

Rated 5 out of 5 stars

Fantastic competition I’ve been playing…

Fantastic competition I’ve been playing for a couple of years on and off.

Great fun and really well run.

Would love to see some more of the new omega seamasters with the mesh chain bracelets or jaeger lecoultre reverso!

July 5, 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Will and noted re the Omegas and JLC!! James

Rated 5 out of 5 stars

Great chance on a great watch!

Nice, simple straightforward entry to a competition with great odds! Fingers crossed!

July 4, 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks Simon! Best of luck in our future comps! James

Rated 5 out of 5 stars

Dreams do come true

I am one of those people that didn’t think it was real and all a scam but I’d still find myself entering in the off chance

I got a phone call from James on the Wednesday night and I couldn’t believe how he’d just made my dreams come true.
He was so calm and so reassuring from the off

He went the extra mile to deliver the watch and you can see the sheer passion he has in making other people’s dreams come true

If I could give anyone any advice it would be - what do you have to lose?

July 2, 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Clive! It was my pleasure. James

Rated 5 out of 5 stars

I haven’t won but it’s a slick…

I haven’t won but it’s a slick operation with a nice website and smooth draw service. Fingers crossed I win next time 😆

October 1, 2025
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Joel and BEST OF LUCK! 🤞🏻

Rated 5 out of 5 stars

Won a Bruce Wayne Rolex through Grail…

Won a Bruce Wayne Rolex through Grail Watch Club and couldn’t be happier. The watch was exactly as advertised, the collection process was smooth, and James was friendly and helpful throughout. A genuine company that delivers on its promises. Highly recommended, and I’ll definitely be entering more competitions in the future.

June 17, 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thank you so much Craig - really appreciate it. Hope you're well and enjoying the Bruce!! James

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Slick website.. If I win it will be a 5 ⭐️ x10 😂

June 20, 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks Paul and best of luck! 🤞🏻

Rated 5 out of 5 stars

Love the set up

Love the set up, and watches, got to be in it, to win it.

June 18, 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thank you Phil. Good luck!! James

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