Grandado Reviews 

43,859
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 857 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the platform is easy to use, allowing them to browse products smoothly and place orders without complications. Many buyers also highlight that they can find what they are looking for quickly and appreciate the swift dispatch of goods. Some reviewers were not happy with receiving incorrect items, noting that products often failed to match online descriptions or specifications. People also mentioned that delivery can take a considerable amount of time, with tracking information occasionally missing or delayed. Furthermore, several customers expressed frustration regarding delayed refunds and difficulties when attempting to contact support.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting deeply polarized opinions and experiences.... See more

Order

Customers had ambiguous experiences with order processes, as many found the website easy to navigate and... See more

Delivery service

Clients share ambiguous opinions on delivery service, showing high disagreement among consumers. While some... See more

Website

Reviewers highlight ambiguous aspects of website, noting that while some consumers found the platform easy to... See more

User experience

Consumers find user experience to be positive and note that everything is very quick with easy navigation.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The original product I ordered was not fit for purpose, but the refund process was fairly simple and I got my discount codes for in store purchase very quickly. Navigating, the website is difficult be... See more

Company replied

Rated 3 out of 5 stars

At the moment there is no distrust I've ordered my part that I need im waiting for it to arrive that's when I will put my special order rating thank you Rawiri

Company replied

Rated 3 out of 5 stars

I got a mail that it was delivered but not where it was delivered en so i ask it to your AI assistant and it tells me it was at the local office....why not a mail with the adres where i could get it?... See more

Company replied

Rated 3 out of 5 stars

I wanted to order two different items at the same time. I found iit impossible to find a "continue shopping" faciityl in your website.

Company replied


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

44K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.5

All reviews

(43,859)

1,711 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just ordered strimmer blades… the site…

Just ordered strimmer blades… the site was easy to navigate and I await delivery!🙏

August 8, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Margaret Kelly,

Thank you for your review.

We're happy to hear you found our website easy to navigate. We hope your order arrives quickly and that you'll be pleased with it.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

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Rated 1 out of 5 stars

Never buy anything from here i oderd…

Never buy anything from here i oderd fan got only plastic blade instead of fan how is this even possible please dont waste your money

July 29, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Trucker,

Thank you for your review.

We're sorry to hear you received only the fan blades instead of the complete fan and understand your disappointment. Could you please share your order number or the email address used for the purchase so we can find your order and review your case with you?

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

It was easy to order

It was easy to order

August 3, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Susan,

Thank you for your review.

We're happy to hear you found the ordering process easy. Thank you for your feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 4 out of 5 stars

Easy to order

August 2, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Mrs Heather Donnelly,

Thank you for your review.

We're happy to hear you found the ordering process easy. Thank you for choosing Grandado!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

Product as described and timely delivery

July 2, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Bruce Woodham,

Thank you for your review.

We're happy to hear your order arrived on time and matched the description. We appreciate your kind feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

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Rated 5 out of 5 stars

Price on line easy to navigating site

August 1, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Fred Speer,

Thank you for your review.

We're glad you found our website easy to navigate and appreciated our pricing. Thank you for your feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

They indicate power wattage details not…

They indicate power wattage details not listed in some OEM replacement bulbs. Really helps identify lower power lamps from 165 watts to 200 watts! Genuine OEM specifications number verification. picture details are exacting too. Perry

July 20, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Hong Seto,

Thank you for your review.

We're happy to hear the detailed specifications and product photos helped you choose the right replacement part. Thank you for your kind feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

fast and clear service

July 30, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi nicola,

Thank you for your review.

We're happy to hear you found our service fast and clear. We truly appreciate your kind words!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 1 out of 5 stars

Complete SCAM

Complete SCAM. They charge for fast shipping, then tell you to expect really slow shipping after you order. Once you order, they refuse to communicate with you about your order. The site owner hides their identity, which is normal practice for scammers. From dealing with this site on a very small order, I found nothing genuine.

July 28, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Niall O'Farrell,

Thank you for your review.

We apologize that delivery times were not clear when you placed your order.
Our delivery times are approximately 2-6 weeks (delivery counts in business days, weekends are not included). It’s stated on every product page in “Shipping and delivery times”.
ould you please share your order number or the email address used for the purchase so we can find your order and review your case?

Wishing you a pleasant day!

With best regards,
Lia from Grandado

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Rated 5 out of 5 stars

Seemed efficient

July 29, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Jerry bermingham,

Thank you for your review.

We're happy to hear your experience has been efficient so far. Thank you for your feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

great as always

great as always

July 27, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Thomas Healy,

Thank you for your review.

We're happy to hear you've had another great experience with us. Thank you for your continued support!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 4 out of 5 stars

Easy to use & order

Easy to use & order, but no order received yet as in transit.

July 27, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi WILL,

Thank you for your review.

We're glad you found the website easy to use and place your order. We hope your package arrives soon and that you'll be happy with it!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 1 out of 5 stars

Rip off

Rip off. Ordered and paid for a pool pump, they sent a cheap crappy filter for a pool pump.

July 25, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Daniel McNary,

Thank you for your review.

We're sorry to hear you received the wrong item instead of the pool pump you ordered. As I checked, my colleague has contacted you. Hope you are satisfied with the solution.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

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Rated 5 out of 5 stars

It was quick and no postage charge

July 25, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Penny Smith,

Thank you for your review.

We're happy to hear you enjoyed the quick ordering process and the free shipping. Thank you for your feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

Great prices easy checkout.

Great prices easy checkout.

July 25, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Roy Anderson,

Thank you for your review.

We're glad you liked our prices and found the checkout process easy. We appreciate your support!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

Great prices and products

July 24, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi John,

Thank you for your review.

We're happy to hear you're happy with our prices and products. Thank you for choosing Grandado!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

I found what I needed

I found what I needed. The price was great. Only a little for delivery.

July 24, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Jan Geene,

Thank you for your review.

We're glad you found exactly what you were looking for at a great price. We hope you're happy with your purchase!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

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Rated 5 out of 5 stars

Very quick ,easy navigation,section

Very quick ,easy navigation,section . PayPal is a very big plus for me.

July 24, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Joseph Plowman,

Thank you for your review.

We're happy to hear you found our website easy to navigate and that PayPal made the checkout even more convenient. Thank you for your feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

Everything went smoother

July 23, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Owusu AMOAKO Brempong,

Thank you for your review.

We're happy to hear that everything went smoothly with your order. We truly appreciate your support!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Rated 5 out of 5 stars

Easy to use.

July 23, 2026
Unprompted review
Grandado logo

Reply from Grandado

Hi Mr Owen Stamp,

Thank you for your review.

We're glad to hear that you found our website easy to use. We appreciate your feedback!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

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