Grand Bazaar istReviews 

176
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had such a wonderful experience with Grand Bazaar! I recently purchased MEHMET Efendi coffee, and I was genuinely impressed by the quality and freshness of the product. The aroma was rich the mo... See more

Rated 5 out of 5 stars

They were willing to explain any issues that might occur since the transporation to my country was questionable, yet they did their best to help me out and all ended up well. As for the products.... j... See more

Rated 5 out of 5 stars

My order was very well packed.Just what I ordered. Excellent and very fast delivery.My son in law will be very happy .This is a gift for him.Now I decided to buy another one for my husband birthday.I... See more

Company replied

Rated 1 out of 5 stars

I placed an order for a product on 5/15/26 and payed for express delivery and it still says the order hasn’t even processed yet. I tried to contact them and all they have is a whats app link that does... See more

Company details

  1. Food and Beverage Exporter
  2. Gift Shop
  3. Turkish Restaurant

Information provided by various external sources

"Grandbazaarist" sells all products in Istanbul Grand Bazaar online. Company based in Istanbul Everybody sells products with the motto of eating Turkish baklava.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(176)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning

Warning. .Do not buy anything from them. They are Very Professional SCAMMERS.
They do not sent you what you had ordered they only send like a small empty box without any details, so it stuck in customs and also they require from the shipping company to destroy the shipment. just to tell you that we sent your item but it didn't delivered.
and when trying to catch them on whatsapp they do not answer

November 23, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

It is a SCAM

It is a SCAM. I have ordered two weeks ago and pai din full. The order is still tracking and have not been sent anything.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

My order was very well packed and fast delivery.Just what…

My order was very well packed.Just what I ordered. Excellent and very fast delivery.My son in law will be very happy .This is a gift for him.Now I decided to buy another one for my husband birthday.I live in Australia.I can not travel to Turkey plus it will be so difficult to bring back with me.This is the best way.I highly recommend this company.Very trustworthy and good fast product.Cok tesekkur ederim.Tam siparis verdigim gibi geldi.Damadim dogum gununde surpriz olacak.Hem iyice paketlenmis hem De cok erken elime gecmistir.Simdi esim icin de siparis verecegim.Avusturalyada olmak memleketten istenilen herseye sahip olmak sizin sayenizde olmustur.Herkese tavsiye ederim.çimen Suphioglu

July 25, 2023
Unprompted review
Grand Bazaar ist logo

Reply from Grand Bazaar ist

Hello,

Thank you for your kind review.

Regards.

Rated 1 out of 5 stars

never received my order nor tracking

never received my order nor tracking, contacted them via WhatsApp - since that the only way to contact- been receiving "Hello," couple times as an answer, got tired of that and contacted Paypal for refund, got my money back. They either have no idea how to handle business or it's a complete SCAM, don't buy from them

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

It a SCAM

It a SCAM, placed an order, didn't receive even a tracking number, tried to connect with the company, no answer, thanks God paid via PayPal so received refund with their help

April 19, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Purchase chestnuts from the U.S.

I bought 4 kilos of chestnuts from the United States (U.S.). I received a package that was supposed to contain 2 kilos of chestnuts (not 4 kilos), but the chestnuts had been destroyed as importation in the U.S. is not allowed. I was not aware of that. I was disappointed that I was allowed to order and pay for prohibited products. However, I was reimbursed for the purchase, only losing a few dollars/euros due to the dollar/euro exchange. For this misadventure, I cannot put 5 stars, but at least 4, since the assistance has assisted me. I would suggest Grand Bazaar be more careful with the regulation of the state to which the products are shipped.

October 19, 2022
Rated 5 out of 5 stars

Great support

It was a superfast delivery, having in mind customs proceedure and the team was highly supportive through whole ordering process.

October 28, 2022
Unprompted review
Grand Bazaar ist logo

Reply from Grand Bazaar ist

Hello,

Thank you for your kind review.

Regards.

Advertisement
Rated 5 out of 5 stars

Happy customer

I'm happy with the products and the deal I got it from the company.i wanted to try macun products and which one would be best to have and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly
what I was looking for and make sure I understood the product and what was exactly for and how to use it, since the product was on a different language they still helped me which questions.Thank you for the amazing service and for being so attentive ❤️

October 23, 2022
Unprompted review
Grand Bazaar ist logo

Reply from Grand Bazaar ist

Hello,

Thank you for your kind review.

Regards.

Advertisement
Rated 5 out of 5 stars

I couldn't go to Turkey for a while and…

I couldn't go to Turkey for a while and I ordered online. They gave the necessary answers to all the questions I asked on whatsapp. Since it was the weekend, the cargo arrived in 4 days, but it is great that such a fast shipping from turkey to America. If you say I would recommend it, definitely.

September 9, 2022
Unprompted review
Grand Bazaar ist logo

Reply from Grand Bazaar ist

Hello,

Thank you for your kind review.

Regards.

Rated 3 out of 5 stars

This is a very DISHONEST shop

Update...
The company did contact me and refund the difference. It turned out it was the supplier (arifoğlu shop), the supplier who provides the product to "Grand Bazaar ist" their measurement is incorrect. I appreciate Grand Bazaar ist took responsibility, but I am not happy with the supplier arifoğlu shop.
------------------------------------------------------------
This is a very DISHONEST shop. I bought Turkish Delight with Pomegranate and Pistachio. It says it is 8.82oz but the actual weight was 7 oz. Another product Turkish Delight with Pomegranate says 17.64oz but it only has 13.5oz. Be careful with this shop. This is a very dishonest shop

December 24, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

very fast shipping company

very fast shipping company. When I came to Turkey, they hosted me as well. We drank tea and chatted together. A very friendly and caring company. I would recommend

June 29, 2021
Unprompted review
Grand Bazaar ist logo

Reply from Grand Bazaar ist

Hello,

Thank you for your kind review.

Regards.

Rated 5 out of 5 stars

My delivery just arrived!I ordered…

My delivery just arrived!I ordered everything on Sunday night and today is Tuesday I can't believe how quickly it arrived. Everything was vacuumed and very nicely packaged. Delights and baklavas seriously so good! Thanks very much again if you read this!

December 30, 2020
Unprompted review
Grand Bazaar ist logo

Reply from Grand Bazaar ist

Hello,

Thank you for your kind review.

Regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look