The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living ro... See more
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With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
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United Kingdom
- grandedigital.co.uk
Replied to 25% of negative reviews
Typically replies within 1 week
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Very friendly and efficient got the…
Very friendly and efficient got the job done quickly but not rushed well done
Sky aerial repair
Installation was efficient and trouble free. Technician was very helpful and professional.
Work was booked for Saturday but never happened.Same again for Monday.Work done on Tuesday. Back office difficult to contact re progress, several calls unanswered,and vague about when work would be done. Let down by poor communication and lack of transparency. Not a good experience
Brilliant service
Engineer came exactly when he said kept informed all the way through very knowledgeable engineer sorted the job in less than an hour definitely recommend the team
What an incredible service
What an incredible service! I messaged online and within 2 hours, the job was completed. I couldn’t fault the service and would recommend to anyone.
Friendly, efficient service
Friendly engineer explained everything in simple terms because i'm not very tech savvy. Fixed the problem. Appreciate the Saturday appointment as I work all week.
Excellent
Quick service, excellent diagnosis of problem and repair by engineer Jake. Good price.
Excellent service
On time. Courteous, helpful and efficient.
John sorted our arial problem very quickly.
Excellent and fast service…
What a superb fast and efficient service again! Being a disabled customer, the engineer was so helpful and friendly, what a star he was.
Fast service great engineer very…
Fast service great engineer very knowledgeable clean and tidy no mess
Shaun
Shaun - (TV service man), was great.
Excellent in every way, professional, thorough and friendly.
Definately recommend.
Thank you
Efficient and friendly service
Same day efficient, prompt service to fix TV aerial cable connections and two-way amplifier. I am very pleased with the job done.
Aerial move
The technician listened to what I wanted and got on with it the result was a very good picture at not a bad price
Friendly and efficient
Great, friendly and efficient service. Would definitely recommend to friends and family.
Superb service
Superb service! Booked for 10am - 2pm slot - phone call the day before to ask if I would be happy for someone to come between 8 - 9am I accepted. They arrived at 8.30am diagnosed the problem and resolved all within 1hr. Very polite and informative tradesman - will definitely use again and recommend to anyone!
Quick job quick service
The engineer was friendly and explained…
The engineer was friendly and explained what he had to do was
quick and efficient and I am pleased with the result
Job done.
Poor start, automated call and voice cancelled scheduled visit due to unforeseen circumstances, promised visit was rescheduled for next day but no time or further contact. My issue was no signal from existing dish into my Freesat. Guy turned up mid morning, identified problem with LNB as not correct for my Freesat, quoted for work there and then, replaced LNB, drilled new hole, fed cables , new connectors and tested box, all okay. Thanks.
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