I’ve tried several survey sites over the years, but GrapeData is in a league of its own. The B2B focus makes a huge difference—instead of wasting time on low-paying consumer surveys about which cereal... See more
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Review summary
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What people talk about most
Based on these reviews
Trash, you guys always delay payments..
Grape data has been doing a great job, always pay within 24hrs after acceptance. I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so fru... See more
Company replied
Company details
Written by the company
Grapedata is an alternative data sourcing platform through which you can instantly connect with any individual or group of individuals globally.
Contact info
1, Waterhouse Square, 138 - 142 Holborn, EC1N 2ST, London, United Kingdom
- support@grape-data.com
- grape-data.com
2.9
Average
470 reviews
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
REJECTION OF SURVEYS AND LOGGING IN ISSUE
Can't log in. It keeps saying something went wrong! They also reject my surveys
July 31, 2025
Unprompted review
Reply from GrapeData
Hi Penacho,
We're sorry to hear about your experience. Please contact us at support@grape-data.com so we can assist you with the login issue and survey
rejections.
Best regards,
Team GrapeData
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I’ve been using GrapeData for a few…
I’ve been using GrapeData for a few months now and overall, the experience has been positive. The surveys are relevant and usually short, and I appreciate that they focus on professional opinions rather than just general consumer feedback. The payouts are fair for the time spent, and the user interface is clean and easy to navigate.
However, my main issue lies in the limited payment method. Currently, they only offer PayPal for withdrawals. While PayPal is popular, it's not the most convenient option for everyone. In some countries, PayPal has high fees or isn't widely supported, which limits access to earnings. It would be a big improvement if GrapeData could introduce additional payment options like bank transfers, Wise, Revolut, or even crypto for flexibility.
In summary, GrapeData is a great platform for professionals looking to earn from surveys—but to reach a broader user base, they really should diversify their payment methods.
July 21, 2025
Unprompted review
Reply from GrapeData
Hi there,
Thank you for your thoughtful review and for being a valued member of the GrapeData community.
We’re glad to hear that you find our surveys relevant and the platform easy to navigate. Your positive remarks about the fairness of our payouts and the focus on professional insights are truly appreciated.
Regarding your feedback on payment options, we hear you!
Expanding beyond PayPal is something we're actively exploring, including potential integrations with bank transfers, Wise, and other global-friendly methods. Flexibility and accessibility are central to our roadmap, and your input reinforces our commitment to enhancing the respondent experience.
Thank you again for helping us improve. Stay tuned for future updates we’re building with you in mind.
Best regards,
The GrapeData Team
Waste of time and resources
Waste of time and resources.
They have cancelled all my tasks for the past one month. Not even a single one has been accepted. I kept giving them time as I had read somewhere they are kinda legit. However, I can confirm they are a total waste of time. For example, I did recent surveys on "Laboratory Molecular Testing and Your University Experience." In the first one, I contacted my friend and arranged a phone-call that lasted almost one hour. Today they have cancelled it and on asking why they say I didn't meet their qualifications yet I was not disqualified. To the new members, just don't waste your time.
July 17, 2025
Unprompted review
Reply from GrapeData
Hello Dan,
We're sorry to hear about your experience and understand your frustration. We’d appreciate the opportunity to look into this in more detail for you. Please reach out to us at support@grape-data.com so our team can review your case and provide further clarification.
Best regards,
Team GrapeData
Everything went great
Everything went great, the surveys are easy to fill and the payment was done in time.
July 11, 2025
Unprompted review
Reply from GrapeData
Thank you for your kind feedback, R M.
We're delighted to hear that the survey process was smooth and that your payment was completed promptly. We look forward to welcoming you again soon!
GrapeData team
My account got blocked for reasons I’m…
My account got blocked for reasons I’m yet to understand then after that I got an accepted response that has been on my balance and hasn’t been paid out. This is really unfair.
June 4, 2025
Unprompted review
Reply from GrapeData
Dear Feyisayo,
Please note that if a GrapeData account is blocked, it is typically due to a violation of our platform policies.
We encourage you to reach out to us at support@grape-data.com so we can review your case in detail and guide you through the steps to potentially reinstate your account and address any pending payments.
Best regards,
GrapeData Support Team
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Grape data has been doing a great job
Grape data has been doing a great job, always pay within 24hrs after acceptance.
I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so frustrating to have your account blocked over night for no just cause please do something. Also I'll like suggest multiple payments systems instead of just PayPal
March 1, 2025
Unprompted review
Reply from GrapeData
Hi Paul,
Thank you for your feedback.
Please note that if your GrapeData account has been blocked, it is typically due to a breach of our platform’s policies. We invite you to contact us directly at support@grape-data.com so we can review your case in detail and assist you accordingly.
Kind regards,
Team GrapeData
What a waste of time and energy
What a waste of time and energy. I did all the interviews as requested and submitted evidence, only for them to be declined. Really? Did you guys even check the work, or did you just decide to decline all interviews? Not fair at all.
June 10, 2025
Unprompted review
Reply from GrapeData
Hello Peter,
Kindly reach out to us at support@grape-data.com so we can look into this and provide further clarification.
Best regards,
The GrapeData Team
I would not recommend anyone to start…
I would not recommend anyone to start working with Grapedata. So, I did the surveys (remote) and submitted all the required information, including screenshots of phone calls I had arranged with the required people. This was tiresome as I had to move along with their time schedule. Yet, after submitting, you have decided to cancel all of them, as say I did not meet the requirements. You are a waste of time.
June 10, 2025
Unprompted review
Reply from GrapeData
Hello Steve,
We're sorry to hear about your experience. Please contact us at support@grape-data.com so we can review your submissions in detail and provide you with clear explanations regarding the disqualifications. We're here to help and ensure everything is clarified.
Kind regards,
Team GrapeData
Not paid
They accepted my interviews, but never paid till today. I wouldn't recommend it.
June 6, 2025
Unprompted review
Reply from GrapeData
Hello Allan,
We successfully processed your payment last week. Before that, it appears your PayPal account was not configured to accept payments from us.
Should you require any further assistance, please do not hesitate to contact us at support@grape-data.com.
Best regards,
The GrapeData Team
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I did a survey on 28 April 2025
I received my payments on time after texting the company on the matter. Good response.
June 6, 2025
Unprompted review
Reply from GrapeData
Hi Bailey Ann,
Thank you for your message. After checking, we haven't received any emails under your name. Please contact us directly at support@grape-data.com so we can review your case and follow up accordingly.
Best regards,
The GrapeData Team
Good Apps And Wive
May 18, 2025
Unprompted review
Reviewed and Paid
If you follow up and explain your main concerns, they will pay you and reply. Thanks
May 2, 2025
Unprompted review
Reply from GrapeData
Hi Ethan,
Thank you for sharing your feedback. We’re sorry to hear about your experience.
Please reach out to us at support@grape-data.com so we can look into your case in detail and provide you with clear information regarding your participation.
We’d be happy to assist and clarify the situation.
Best regards,
The GrapeData Team
Great work of GrapeData support
I completed a survey and submitted it for review. Contrary to my previous experience, the review was not completed within a day after the submission. I had to send a query to Grape support. (Surprisingly) the query was addressed straight away - the review was completed and I got paid within the next 24 hours.
April 30, 2025
Unprompted review
Reply from GrapeData
Dear Yuri,
Thank you for taking the time to share your feedback.
We sincerely apologize for the delay you experienced during the review process of your recent survey submission. While we strive to maintain consistency and efficiency in all our operations, occasional delays may occur. That said, we’re glad to hear our support team was able to promptly address your query and expedite the resolution.
Your input is valuable in helping us continuously improve our systems and service standards. We appreciate your continued participation and look forward to working with you on future research projects.
Best regards,
GrapeData Team
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they will not pay you .
i have taken my time to complete a survey and its now 7 days my survey is still in review ,,,please this is a scam dont waste your time .
April 22, 2025
Unprompted review
Reply from GrapeData
Hello Jonas,
Please note that survey responses are generally reviewed within 1 to 15 days. If you would like us to check the status of your participation, feel free to contact our support team at support@grape-data.com, mentioning your full name. We'll be happy to assist you.
Best regards,
The GrapeData Team
Surveys are taking long to be reviewed
The surveys are taking long to be reviewed, as freelancers it is not favourable for us
April 18, 2025
Unprompted review
Reply from GrapeData
Dear contributor,
We kindly invite you to contact our support team at support@grape-data.com, providing your full name. Our team will review your situation carefully and get back to you as soon as possible.
Best regards,
The GrapeData Team
Overall Positive
My recent survey experience with GrapeData was positive. The platform was easy to use, and the process went smoothly. I appreciate the support team's prompt assistance and clear communication. I would consider participating in future surveys. Thank you!
March 28, 2025
Reply from GrapeData
Hello Ferdi,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found the platform user-friendly and our support team helpful. We look forward to your participation in future surveys and appreciate your feedback, which helps us continue to improve our services.
Kind Regards,
GrapeData team!
I am still waiting to get paid out for…
I am still waiting to get paid out for a project that had been reviewed and accepted.
April 2, 2025
Unprompted review
Reply from GrapeData
Hi Corey,
Thank you for your feedback. We would like to confirm that your payment has been processed via PayPal. Your submission was reviewed and accepted within 24 hours, and payments are typically processed within 48 hours.
We appreciate your patience and participation.
Best regards,
Team GrapeData
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I cannot say my experience is too bad
I cannot say my experience is too bad. But i dislike that support team or project managers are not taking my emails seriously, and that you are not reviewing my submissions or contributions to 6 projects, all submitted in January and February.
March 4, 2025
Unprompted review
Reply from GrapeData
Dear Linda,
Thank you for sharing your feedback. We sincerely regret any inconvenience you may have experienced. Please be assured that your submissions have been reviewed and corrected, and your balance has now been processed for payment.
We appreciate your patience and understanding. Should you have any further concerns, please feel free to contact us at support@grape-data.com.
Best regards,
GrapeData Support Team
Support team
Can you please respond to my email and review my contributions to some projects?
March 26, 2025
Unprompted review
Reply from GrapeData
Hi Potiphar,
A member of our team has reached out to you regarding your request. Please note that all support inquiries are processed within 48 hours. We appreciate your patience and understanding.
Kind regards,
Team GrapeData
It is a good platform
It is a good platform, but sometimes it takes much longer to review or correct submissions.
I have several submissions on several projects, made between January and March, still showing " in review ' status.
March 25, 2025
Unprompted review
Reply from GrapeData
Hi Tomney,
Thank you for your feedback! Please note that your submissions have been reviewed and paid. If you need further details, feel free to contact our support team at support@grape-data.com.
Best regards,
Team GrapeData
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