I needed some help about starting my server. And OREO is literally the kindest human being ive ever met. I dont remember the last time i needed this much help and OREO more than delivered not only did... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vampy opened my ticket in less then 15 mins and quickly and cleanly got my server up and running and gave me very good tips on which maps and mods my server could handle
Company replied
I noticed weird billing issues and contacted the support team. Support team was really helpful and transparent in the process. Got all the issues solved fast. Been a customer for a long time now an... See more
Company replied
i have done many different hosts and this one is by far the best, it never has real issue and if you have a problem doing something they have lightning fast support that will solve your problems easil... See more
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Company details
About Gravel Host
Written by the company
Gravel Host was founded in 2023. Instantly Deploy Minecraft, Rust, FiveM & More Game Servers in 8 Locations Globally.
Minecraft Hosting
Game Servers
Any remaining questions? Contact our 24/7 Support department here, we are happy to help you.
Contact info
8010 Woodland Center, 33614, United States
- gravelhost@gmail.com
- gravelhost.com
4.6
Excellent
988 reviews
Replied to 44% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good staff response,public chat is a…
Good staff response,public chat is a support channel sadly staff dont respond there,service is very good even the budget and the mid tier are shared CPU'S qualtiy is good for the price
March 24, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear you’re satisfied with the service quality and pricing.
We also appreciate your note about public chat responses. While it’s not our main support channel, we understand your concern and will take this into account to improve the overall experience.
If you ever need assistance, feel free to reach out through our support channels anytime.
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Great overall
Great prices. Staff respond within 30 minutes and are always clear
March 23, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear you’re happy with our pricing and quick response times. Clear and fast support is something we always strive for.
If you ever need anything, feel free to reach out anytime.
amazing service and support
Helped me with my issue, got support within 2 minutes of opening my ticket, my issue was fully resolved within 5 minutes. I've been with gravel for years and have never had a bad experience!
March 23, 2026
Unprompted review
Reply from Gravel Host
Thank you for the amazing feedback!
We’re really glad to hear that your issue was resolved so quickly and that you received support right away. It means a lot to us that you’ve been with Gravel Host for years and have consistently had a good experience.
We truly appreciate your support, and if you ever need anything, feel free to reach out anytime.
very good suport
March 23, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear you’re happy with our support.
If you ever need anything, feel free to reach out anytime.
Amazing Helpline
When I was stuck with an issue on not being able to login and pay for the service I was helped by an amazing moderator/helper that took me through the process and helped tremendously. Very good service and remarkable support in the discord. Thank you tashdeedk.
March 22, 2026
Unprompted review
Reply from Gravel Host
Thank you for your kind feedback!
We’re really glad to hear that Tash was able to guide you through the issue and help you complete everything smoothly.
It’s great to know you’re happy with both the service and the support on Discord. If you ever need anything, feel free to reach out anytime.
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Thank you to GH Vampy for all the…
Thank you to GH Vampy for all the help!!
I had a small hick up and needed help asap to get my server up and running. 10/10 in communication and assistance.
March 21, 2026
Unprompted review
Reply from Gravel Host
Thank you for your great feedback!
We’re glad to hear that Vampy was able to help you quickly and get your server up and running without issues.
Your kind words about communication and assistance mean a lot to us. If you ever need anything, feel free to reach out anytime.
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear you’re happy with our hosting, pricing, and staff. Your support means a lot to us.
If you ever need anything, feel free to reach out anytime.
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear you found our support helpful.
If you ever need anything, feel free to reach out anytime.
Amazing Service
when i was blind.... (couldnt find my minecraft server)
Tash made me see. (helped me out)
March 20, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear Tash was able to help you find your server and get everything sorted.
If you need anything else, feel free to reach out anytime.
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Great Minecraft Server Hoster
Its a great hosting tool I used to use shock byte in the past. It was way more expensive, but it runs the same as gravel host. Gravel host runs cheaper with the same amount of quality. My only problem is with the modpack feature that when adding modpacks occasionally it doesn't work with the modpack, but if I added it normally it works with most modpacks.
March 20, 2026
Unprompted review
Reply from Gravel Host
Thank you for your detailed feedback!
We’re really glad to hear you’re enjoying the performance and value of our hosting compared to your past experience. That means a lot to us.
We also appreciate you pointing out the issue with the modpack feature. Feedback like this helps us improve, and we’ll definitely take a closer look at it. In the meantime, if you run into any specific modpack issues, feel free to reach out to our support team and we’ll be happy to help.
If you need anything else, we’re here for you.
Support was great helped me in no time!
March 19, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear our support was able to help you quickly. Providing fast assistance is always our goal.
If you need anything else, feel free to reach out anytime.
I messed up a lot of stuff up because first time doing this
It's my first time buying server hosting, so when I saw I bought vps hosting (have no idea what that was) instead of an ark server I was panicking thinking I bought the wrong server... I messed up my gmail, had no idea what I was doing but the supp I got made my day, turns out I didn't mess the server thing but I did mess the mail. However I got guided with patience and got clear instructions, after just 30 minutes I got the server and I am ready to enjoy ark with my friends :DDD
Tash the goat
March 20, 2026
Unprompted review
Reply from Gravel Host
Thank you so much for sharing your experience!
We’re really glad to hear that everything got sorted out and that our support was able to guide you through the process step by step. Starting with hosting for the first time can be confusing, so it’s great to know you felt supported and got everything up and running quickly.
We’ll make sure to pass your kind words to Tash as well. Enjoy playing ARK with your friends, and if you ever need anything, we’re here for you!
Great Customer service!
I have been using their service for almost 7 months now and still amaze me on how fast they assist you! would recommend them if you ever need help setting up!
March 21, 2026
Unprompted review
Reply from Gravel Host
Thank you for your amazing feedback! 😊
We really appreciate your continued support over the past months. It’s great to hear that our team continues to impress with fast assistance and helpful setup support.
Your recommendation means a lot to us, and we’re always here if you need anything! 😊
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Support teams very very helpful
Support teams very very helpful. Had some issues with some scripts and had support team get it fixed straight away.
March 20, 2026
Unprompted review
Reply from Gravel Host
Thank you for your kind feedback!
We’re really glad to hear that our support team was able to quickly help you resolve the issues with your scripts. Providing fast and effective assistance is something we always aim for.
If you need anything else, feel free to reach out anytime.
out standing service
good and quik service, with every question you have they have a rapid response
March 19, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear you’re happy with the quick service and fast responses. Providing timely and helpful support is always our priority.
If you ever have more questions, feel free to reach out anytime.
very good
it very understanding and the support is really nice an kind and good
March 19, 2026
Unprompted review
Reply from Gravel Host
Thank you for your kind feedback!
We’re really glad to hear that you find our support understanding, friendly, and helpful. That’s exactly the experience we aim to provide.
If you ever need anything, feel free to reach out anytime.
good conversation while trying to…
good conversation while trying to understand the issue. didnt just leave when he gave a a solution
March 18, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear that our support took the time to fully understand your issue and stayed with you until it was resolved. Providing thorough and helpful support is always our goal.
If you need anything else, feel free to reach out anytime.
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Issue at first, but support resolved it
Although the server didn’t work right after purchase, the issue was eventually resolved by support. The response time was around 7–8 hours after opening the ticket. Once they replied, the problem was fixed and everything worked as expected.
March 18, 2026
Unprompted review
Reply from Gravel Host
Thank you for your feedback!
We’re glad to hear that our support was able to resolve the issue and get your server working properly. We appreciate your patience and are always striving to improve our response times.
If you need any further assistance, feel free to reach out anytime.
I had a server issue
I had a server issue, and Tash was able to help me fix the issue before my friends noticed the server was down.
March 17, 2026
Unprompted review
Reply from Gravel Host
Thank you for your great feedback!
We’re glad to hear that Tash was able to resolve the issue quickly and keep everything running smoothly. It’s always our goal to minimize downtime and make sure your experience stays uninterrupted.
If you need anything else, feel free to reach out anytime.
Reply from Gravel Host
Thank you so much for your kind words! 😊
We’re really glad to hear you had a great experience with our support team. Our goal is always to provide fast and friendly help, and it means a lot to know we’re doing it right.
If you ever need anything, we’re here for you! 😊
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