While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and empathetic approach, making them feel supported and confident throughout their claims. The service is frequently described as excellent, with many appreciating the clear communication, timely updates, and efficient handling of their cases. People are particularly satisfied with the successful outcomes of their claims, often exceeding expectations. The user experience is highlighted as smooth and stress-free, with the company going above and beyond to ensure clients are well-informed and comfortable.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, courtesy, and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, courtesy, and... See more

Claim

Consumers report positive experiences with the claim process. Many reviewers highlight the outstanding... See more

Customer service

Customers had positive experiences with customer service, highlighting the professionalism, clear... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the process straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a workplace leg injury and started my claim with Grayson May. After a long process involving medical assessments, specialist appointments, treatment, and care, my case was successfully settl... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

My claim was dealt with respect & integrity. I was kept informed and given good advice throughout the process. I was always told what to expect rather than giving me false hope; having said that, I... See more

Rated 5 out of 5 stars

The service I received from this company was top notch, friendly people, good service and top professional. Even the third party didn’t want to admit there’s fault but with the help of Grayson May... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience using these guys! Kept me up to date throughout the whole process sorting everything as quickly and efficiently as possible! Zahid is a top top man and couldnt do enough for me while the process was ongoing and i was extremely happy with the outcome! Highly recommend using these guys!

July 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service provided with a brilliant outcome

My claim was dealt with respect & integrity. I was kept informed and given good advice throughout the process. I was always told what to expect rather than giving me false hope; having said that, I was really pleased with the outcome for my situation.
I had a good level of communication by means of phonecalls and email exchanges.
I have and will continue to recommend the service to friends & family.

May 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great firm,

Great firm,
Zahid helped me through every step of the process was informative and very helpful . Received a good amount of compensation for me my partner and daughter. Couldn’t recommend enough you will be in good hands with this team.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have experience with them

I have experience with them. They are really polite to the customer and they are however the best service and advice all the time and it was really helpful they take care of you and special thanks to Zaid Khan.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Just want to start of saying thank you…

Just want to start of saying thank you to the team.
From the start the team was very clear, professional and easy to deal with.
Very supportive, kept me in ease during a very stressful time in my life.
10/10 with the communication very respectful kept me updated throughout.
Couldn't have asked for a nicer or easier company to deal with.

May 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional and competent

Great handling of my case, very professional competent and honestly very reliable. Helped me out a to z, never allowing me to feel lost throught the whole duration of my case. Would highly recommend

January 13, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Support and Outstanding Result After My Car Accident

I had a great experience with Mr Zahid, after my car accident. From start to finish, they were professional, supportive, and always kept me updated throughout the claims process. They made everything much less stressful and handled my case efficiently and successfully.

I really appreciated their clear communication, patience, and dedication to getting the best outcome for me. I am especially grateful that they managed to negotiate an improved settlement for me, rather than simply advising me to accept the initial offer.

I would highly recommend them to anyone needing legal help after an accident. Thank you again for all your hard work and support!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had an RTA accident and was extremely…

I had an RTA accident and was extremely happy with the outcome of my claim. The whole process was handled professionally and efficiently, and I was kept informed throughout.

If I ever require assistance in the future, I will definitely make a claim through yourselves again.

Highly recommended.
Dan

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had an unfortunate accident and had…

I had an unfortunate accident and had to file an injury claim. I came to Zahid through a recommendation and i can honestly say that he was very professional throughout the claim. He helped me file the claim, answer all of my questions, timely update me of any updates. He stayed along with the whole claim and personally dealt with any of the third party question and rebuttal. His company really did wonders for me and he had won the case for me too. So i wholeheartedly recommend Zahid and his company.

August 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I would highly recommend

I would highly recommend . Zahid was very professional , very empathetic and always kept me up to date with what was happening. Anything I didn’t understand he would explain.

May 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look