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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and empathetic approach, making them feel supported and confident throughout their claims. The service is frequently described as excellent, with many appreciating the clear communication, timely updates, and efficient handling of their cases. People are particularly satisfied with the successful outcomes of their claims, often exceeding expectations. The user experience is highlighted as smooth and stress-free, with the company going above and beyond to ensure clients are well-informed and comfortable.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, courtesy, and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, courtesy, and... See more

Claim

Consumers report positive experiences with the claim process. Many reviewers highlight the outstanding... See more

Customer service

Customers had positive experiences with customer service, highlighting the professionalism, clear... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the process straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a workplace leg injury and started my claim with Grayson May. After a long process involving medical assessments, specialist appointments, treatment, and care, my case was successfully settl... See more

Rated 5 out of 5 stars

Absolutely highly recommend this company, Zahid Grayson May and James Clegg are wonderful they were extremely supportive and went over and above and exceeded my expectations. They kept me updated at... See more

Rated 5 out of 5 stars

My claim was dealt with respect & integrity. I was kept informed and given good advice throughout the process. I was always told what to expect rather than giving me false hope; having said that, I... See more

Rated 5 out of 5 stars

The service I received from this company was top notch, friendly people, good service and top professional. Even the third party didn’t want to admit there’s fault but with the help of Grayson May... See more


Company details

  1. Personal Injury Attorney

Written by the company

Grayson May are nationwide accident and personal injury compensation claim specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

168 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, very professional, staff very polite with amazing customer service, keep up the good work, highly recommend.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best claims company I have ever used

Best claims company I have ever used, zahid top guy, very knowledgeable, and knows exactly what hes doing he guides you what to do, and will ring for updates and advise you accordingley 100% will recommend.

May 8, 2026
Unprompted review
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Rated 5 out of 5 stars

The help and support in which I had…

The help and support in which I had received was 100% above and beyond all expectations. They kept myself updated on all areas of the claim with regular emails, messages and phone calls. I cannot thank the staff for all of their individual help and support. Thank you so much, I really do appreciate everything that you have done foe me.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Ilyas done a fantastic job with my sons…

Ilyas done a fantastic job with my sons accident claim. Raised wia claim500.
Ilyas was in constant contact with updates and procedures. He chased the claim, he was very professional and polite, plus kept us well informed. My son was happy with outcome of the complaint, after ilyas worked constantly to get this completed. Many thanks. Gail

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Best no win solicitors out there

w:

Grayson May are a fantastic company with a truly dedicated team who genuinely care about their clients. James in particular, along with his team, went above and beyond to ensure everything was handled smoothly and professionally. Their attention to detail made the whole experience stress free. I would highly recommend them to anyone in need of the services they provide.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Efficient and honestly cared!

Finding a company that’s structured financially on no fees unless the case wins, gave me not much hope at first, I must be honest.

However, this company were extremely efficient, if I was delayed sending them anything from my side (as I can be too relaxed with paper work) they would call me and check in. Which helped tremendously!

The guidance and care they offered was truly appreciated.

Keep on doing what you’re doing team!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

Really friendly people, Zahid was always there if I needed support and I was always updated promptly during the course of the case. Nothing bad to say

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

What a brilliant company

What a brilliant company! Very supportive and helped with everything. Was updated about everything and zahid was fantastic and very helpful. Would definitely recommend.

April 7, 2026
Unprompted review

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