Excellent Customer Service. There was and issue with the delivery (a courier problem - nothing to do with Great Balls of Flour) but the GBoF team were super helpful, did everything they could to assis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A really good set of dough and accessories for making home pizza's. Nice tomato sauce. I'm coeliac so getting the GF items is tricky as they go out of stock very quickly (which I guess is a good thing... See more
Great Balls of Flour provide great quality products; their dough and latte di mozzarella cheese is exceptional and you can’t go wrong with their brilliant demo videos. Everything comes brilliantly... See more
Company replied
Company details
Written by the company
Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!
We promise the Best Pizza Dough
Written by the company
- Make great pizza at home
- You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.
Our Shipping Promise
Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.
Contact info
Unit 11 The Forum, Rose Avenue, YO26 6RU, York, United Kingdom
- 01904215979
- accounts@greatballsofflour.com
- greatballsofflour.com
Pizza Dough & Premium Ingredients.
4.1
Great
347 reviews
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have ordered from these guys…
Have ordered from these guys consistently for the last year since I purchased my pizza oven, and I wouldn't switch from them - great dough and easy to use!
April 4, 2026
Unprompted review
Dough balls arrived really well…
Dough balls arrived really well packaged however we were missing instructions on how to use which affected our experience as we were new to dough balls so took a bit of navigation to understand what to do to get the best out of the product
March 26, 2026
Reply from Great Balls Of Flour
Hi Clare
We are sorry to hear that the lack of clear instructions took the shine off your first experience with our dough. We want the process to feel effortless, not like a navigation exercise.
While we have a comprehensive help guide on our website, we’ve actually started printing user guide info directly onto the packets to make sure the essentials are always right there in front of you. It sounds like you might have received some of our previous packaging or we simply missed the mark on making those steps clear enough for a first-timer.
We’re glad to hear they arrived well-packaged, and we’d love for your next batch to be a much smoother ride. If you fancy giving it another go, please get in touch with the team and we’ll make sure you're looked after.
Team GBOF
Home baked GF Pizza - Enjoyed!!!
A really good set of dough and accessories for making home pizza's. Nice tomato sauce. I'm coeliac so getting the GF items is tricky as they go out of stock very quickly (which I guess is a good thing!). Still first successful home produce GF pizza has been tried and enjoyed. Could do with a GF starter box option being available but I worked around it.
April 7, 2026
Excellent products and service
Saw the advert on Facebook, checked website and ordered starter pack/box. Arrived in good time.
We tried to cook pizzas last night and products are excellent. We are finding it tricky to get a crispy base.
Customer Service is excellent and 100% responsive even replying to emails over the weekend. They have given us tips and advice, so we’ll try again with more pizza cooking tonight. Very impressed with this company, products and service . Thank you 🙏
April 9, 2026
Fast service and a quality product-…
Fast service and a quality product- gluten- free dough is the best I’ve had.
March 24, 2026
Pizzas came out fantastic
Pizzas came out fantastic, best pre made dough balls we have bought
April 9, 2026
Amazing gluten free dough
Amazing gluten free dough. Watched the videos which really helped explain how to handle the dough. Made the most authentic pizza since I became gluten intolerant last year. Highly recommended
April 7, 2026
Quick and easy ordering
Quick and easy ordering process.
Efficient sending now I just need to enjoy the pizzas.
April 7, 2026
Pizza the action
Very good ordering and delivery. The tomato sauce is delicious. Enjoyed the Neopolitan Easy Stretch dough but found the sourdough hard when cooked.
March 16, 2026
Excellent quality and price is good as…
Excellent quality and price is good as well ,ordered extra bits this time and as always very happy
April 7, 2026
I bought a large number of gluten free…
I bought a large number of gluten free pizza dough bundles - 25 I believe - as I followed a link from social media promoting that they were gluten celiac approved ( I am not celiac myself ) . At check out I was encouraged to add on several items including two tubes to help with the pizza making process . I wrongly assumed that they were gluten free - it was my son who noticed when he went to make a pizza . I find this problematic and disappointing . I flagged this and have not had a refund, not even as a good will gesture . Why would I want wheat /gluten alongside an expensive order of inky gluten free dough?
March 20, 2026
Reply from Great Balls Of Flour
Hi Deidre
Thank you for your feedback. We’re sorry to hear there was some disappointment with the extras you added to your order.
We take great pride in our premium Gluten-Free range and ensuring it's safe for those who need it. When it comes to add-ons like our flour or dusts, we try to make it clear what each product contains, but we understand that mistakes can happen during the checkout process.
While we always encourage customers to double-check their basket to ensure the products meet their specific dietary requirements, we appreciate that it’s frustrating to end up with something you can't use. If you aren't coeliac yourself, the good news is that the dough will still perform brilliantly with those additions, but we hear your point about wanting a totally gluten-free setup.
Team GBOF
Always use this company for fresh pizza…
Always use this company for fresh pizza dough. Next day delivery and never any issues.
April 1, 2026
It appears you sent normal dough balls…
It appears you sent normal dough balls this is twice I’ve tried to order gluten free dough balls and you’re sending the wrong dough 🤔
March 20, 2026
Reply from Great Balls Of Flour
Hi Mr Mark
We are really sorry to hear there is a mix-up with your order. We know how important it is to get the right dough, especially when you’ve specifically ordered our premium Gluten-Free range.
If we have sent out the standard dough instead of the GF balls, it’s a genuine human packing mistake on our end. We take these things seriously and will certainly rectify it for you immediately.
Please could you get in touch with the team directly? We’ll get the correct Gluten-Free dough sent out to you straight away and make sure this is sorted.
Thanks for your patience while we fix this.
Best regards,
Team GBOF
A Gluten-free Game Changer
I'm lost for words. For over two years I have been trying to find a gluten free base that was anywhere close to the stone baked pizzas I loved before I had to go GF. I have found some that are passable, and a couple that I could even say were good. That's until I bought these balls for our new pizza oven.
Genuinely can't believe it. The dough raised up at the crust, I actually had leopard spotting on the dough and the texture and taste were exactly what I remembered. Nearly brought me to tears 😂 There is usually a chemically taste to GF bases, even if it's only subtle. These balls have none of that. It also annoyed me a little bit because now I know it's possible, why are restaurants so bad at GF pizza bases?
Anyway, the GF balls are out of stock at the moment, but I would happily have these on subscription forever. If I could give 6 stars I would. I do have a photo but doesn't look like I can upload here.
Safe to say GBOF have a customer for life here though 🙌🏼
April 5, 2026
Unprompted review
Amazing 🤩
Love this company. Dough and toppings are amazing. Always deliver on time. Nothing better that making your own fresh pizza!!
March 16, 2026
Excellent products and very fast…
Excellent products and very fast delivery , the chilli dough is amazing
March 16, 2026
Great company and service
Great company and service. Love their ready mix sourdough, and the pizza peel dust and dough prep dust is very handy.
I will definitely be ordering in the future.
March 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.