We wanted to make a booking for a trip in 2027 and we had vouchers as compensation for some problems on a previous trip so we couldn't book online as we normally would. GRJ called me back and with the... See more
Location
Switch location4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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See what reviewers are saying
Very helpful when I telephoned to check that my dietary requirements could be catered for. I then confirmed the booking on the phone. All information emailed and arrived in the post the next day. The... See more
We knew which holiday we were looking at and we just needed a few questions answered. Luke was very helpful and very knowledgeable and clarified everything. The price was quite expensive but Luke gave... See more
This is the third holiday I have booked through Great Rail Journeys which I think speaks for itself. The lady that dealt with me was extremely helpful and knowledgeable. An excellent level of service... See more
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
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For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, United Kingdom
- 0190452936
4.6
Excellent
42 reviews
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Just booked our holiday.
Just booked our holiday.
Information easy to understand and booking went smoothly
July 15, 2026
A quick up date was sent to me by email…
A quick up date was sent to me by email to acknowledge my booking . Phone call was made promptly to me the next day to discuss my disability. Sarah was very professional, caring, understanding and helpful
July 15, 2026
So easy to use your excellent site.
July 16, 2026
Quality of service was excellent
Quality of service was excellent
Friendly helpful knowledgeable staff
If the holiday turns out to be as good received so far we will be extremely happy
July 16, 2026
Initially my experience was good but…
Initially my experience was good but verification of enquiries took a long time. When eventually provided the price had changed. Finally on speaking to a manger all was resolved satisfactorily. One of the sales team was not rude but curt and unhelpful
July 16, 2026
Questions were answered and the booking…
Questions were answered and the booking process smooth
July 16, 2026
We knew which holiday we were looking…
We knew which holiday we were looking at and we just needed a few questions answered. Luke was very helpful and very knowledgeable and clarified everything. The price was quite expensive but Luke gave us £50 each off the total cost. looking forward to next May already.
July 16, 2026
Everything has been fine and easy with…
Everything has been fine and easy with our Booking so far so really pleased,looking forward to the Holiday now
July 15, 2026
Straightforward booking process with a…
Straightforward booking process with a helpful agent.
July 13, 2026
Helpful staff
Helpful knowledgeable staff who phone back/follow up when they say they will
July 14, 2026
This is the first time I've booked with…
This is the first time I've booked with GRJ but they have been so helpful and professional.
July 15, 2026
Very helpful customer service staff
Very pleasant and helpful customer service staff.
Managed adjustments without any problem. Gave helpful advice
Have never travelled with them before but left me feeling optimistic that this will be a well organised and great trip.
July 15, 2026
Booking was made so easy
Booking was made so easy. All questions answered and everything sorted so quickly
July 15, 2026
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