The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... See more
Location
Switch location4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... See more
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... See more
Very helpful booking advisor who went through details carefully. Felt the process was reassuring and thorough. I do have further questions regarding the hotel and have sent these to Customer Services... See more
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
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For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, United Kingdom
- 0190452936
4.8
Excellent
828 reviews
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Recommended.
I booked our holiday for 2027 by phone and found the experience easy and quick. The person taking the booking (Paul) was friendly and helpful.
September 22, 2026
Our adventures began with Great Rail…
Our adventures began with Great Rail Journeys in 2012 and we’ve journeyed with them every year since then, and sometimes twice in a year. I always make a point on ‘phoning when booking because I find the staff are always so helpful and understanding and bend over backwards to make sure you’re happy with the arrangement. This year was no exception. We had some vouchers from a previous holiday and weren’t sure of their validity. Adel went away and checked with her manager and came back with a very good deal, win win
September 27, 2026
First class telephone conversation
September 27, 2026
Just a great holiday offer
September 21, 2026
We have travelled with Great Rail…
We have travelled with Great Rail Journeys at least five times to Canada and various parts of Europe. All very well organised and hassle free.
September 10, 2026
simple to book
simple to book, itineraries written out clearly, good choice of hotels
September 26, 2026
Friendly helpful on the phone.
September 22, 2026
The process was simple and easy to…
The process was simple and easy to complete. Every step was explained very well, and repeated at the end to check everything was correct, including our welcome home discount.
September 25, 2026
Great service fromLynne Broadley
Great service fromLynne Broadley, thank you.
Tjis wasn't straightforward to book land Lynne was great
September 25, 2026
A truly personal service.
Made a booking on line but had a couple of questions and telephoned them.
Calls answered very promptly and on both occasions answered my queries. Very polite and very helpful
The company was recommended to me by my sister-in-law and in turn I'm very happy to recommend to anyone thinking of making a booking.
September 25, 2026
Friendly efficient staff member
Friendly efficient staff member - I am so sorry I can't remember her name. She made the whole process so easy and sorted out my discount as well.
September 25, 2026
Always great service ,staff very…
Always great service ,staff very friendly and helpful
September 25, 2026
Easy booking process and helpful…
Easy booking process and helpful knowledgeable staff
September 23, 2026
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