The Peak District

The Peak District Reviews

A product’s star rating is calculated as the average of all its reviews.


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29.2K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Great Rail Journeys via Trustpilot.


Product details

Brand: Great Rail Journeys


All reviews


Rated 5 out of 5 stars

Your trips were well organised and gave us a lovely taste of beautiful scenery especially as we had perfect weather a very enjoyable trip Hotel and rooms ok restaurant could be better organised and food for evening meals need improvement

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Reply from Great Rail Journeys

Hi Mrs Brown,

Thank you for your review.

I'm glad to hear that you found your Peak District holiday to be well organised and that you enjoyed great weather which will have made the views even more scenic!

I appreciate you taking the time to suggest how the tour can be improved going forward, and
I have relayed your comments to our Product Team.

Best wishes,
Richard

Rated 4 out of 5 stars

The whole trip was very enjoyable, but the hotel was not up to 4 * standard, in relation to dining , service, (although the staff were pleasant enough) and also the rooms themselves. In some rooms the heating did not work and so guests had to ask for a portable one. The rooms were modern and clean, but there wasn't one drawer to unpack underwear. Only hanging space and a shelf. We asked if there might be a roast on Sunday , but were told that beef is too expensive! The trips were lovely but one especially was not well planned.....after a train ride we were taken to a shopping mall (Peak Village) and given barely an hour to supposedly shop and eat! We did not want to shop, but just getting food in that short time during a busy Sunday lunchtime, was a rush and a challenge with very little choice, and not at all enjoyable. This was our 5th GRJ holiday and we would use them again...but standards do seem to be dropping, sadly

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Reply from Great Rail Journeys

Hi Mrs Kidd,

Thank you for your review.

I'm glad to hear that you enjoyed the holiday overall, though it is disappointing to hear that the hotel may have fallen short in a few areas and I will forward this to our Product Team.

Best wishes,
Richard

Rated 4 out of 5 stars

A lovely trip in a very beautiful part of the English Countryside.

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Reply from Great Rail Journeys

Hi there,

Thank you for your review.

I'm glad to hear that you enjoyed your time visiting the Peak District. It is such a beautiful area of the country!

Best wishes,
Richard

Rated 4 out of 5 stars

Well organised itinerary, excellent local guide. Would have given 5*, but on 2 evenings (Saturday, Sunday) the dinner at the Hotel was disappointing, food below standard, young staff did their best, but there seemed to be no supervision. Also a long queue at the bar, only 1 bar staff trying to cope.

Rated 5 out of 5 stars

I have been to Derby before but didn't realise the Peak District was so beautiful.

Rated 5 out of 5 stars

Good hotel, good itinerary, excellent tour manager.

Rated 5 out of 5 stars

Had a great time in the Peak District. Would highly recommend.

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Reply from Great Rail Journeys

Hi Jean,

Thank you for your review.

I'm glad that you had such a great time in the Peak District, the scenery is beautiful up there. Thank you for recommending Great Rail Journeys.

Best wishes,
Richard

Rated 4 out of 5 stars

We had a good time. Informative tour - Carol, our guide, was excellent. Also the driver was exceptional. And Andrea was very helpful. Thank you!

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Reply from Great Rail Journeys

Hi Maggie,

Thank you for your review.

I'm delighted to hear that you had such an enjoyable time in the Peak District, and found yourself in such good company.

Best wishes,
Richard

Rated 5 out of 5 stars

Lovely town to visit and beautiful countryside

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Reply from Great Rail Journeys

Hi Pamela,

Thank you for your review.

I'm glad you enjoyed the beautiful countryside and towns of the Peak District.

Best wishes,
Richard

Rated 4 out of 5 stars

Retail park boring.Enjoyed experience of steam train but second trip views of countryside were very limited Everything else excellent Particularly the excellent tour guide the bus driver and Debra.

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Reply from Great Rail Journeys

Hi there,

Thank you for your review.

I'm glad you enjoyed your ride on board the Peak Rail heritage line. It is also great to hear that the staff ensured you had a great experience.

Best wishes,
Richard

Rated 5 out of 5 stars

An excellent opportunity to go to an exceptional stately home (Chatsworth), see interesting towns (Bakewell and Buxton), experience heritage railways, and see the Peak District in other ways.

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Reply from Great Rail Journeys

Hi Colin,

Thank you for your review.

I'm delighted to hear you enjoyed your excursions in such a beautiful part of the country!

Best wishes,
Richard

Rated 5 out of 5 stars

Overall it was a great experience, very well organised with a lot of interesting things to see. Evening meals were a little slow on the first night but it got it's act together after that.

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Reply from Great Rail Journeys

Hi Mr Willoughby,

Thank you for your review.

I'm glad that you had such a brilliant time on your Peak District holiday. It is also brilliant to hear that the hotel improved its service after the first evening.

Best wishes,
Richard

Rated 5 out of 5 stars

Excellent trip. Deb was fantastic as a manager.

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Reply from Great Rail Journeys

Hi Barry,

Thank you for your review.

I'm delighted to hear that you had such an enjoyable holiday to The Peak District in the company of an excellent Tour Manager in Deb.

Best wishes,
Richard

Rated 4 out of 5 stars

Hotel was great. Tour manager was brilliant as was the bus driver. I was just a little disappointed at the need to stop to visit shops when more historical places deserved a visit to soak up the atmosphere of bygone days. Eyam deserved better than just a drive through.The Peak District is beautiful though and the trip was worth the money.

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Reply from Great Rail Journeys

Hi Angela,

Thank you for your review.

I'm glad that you found your Peak District holiday to be worth the money. I will relay your suggestion to visit some more of the historical sites in the area to our Product Team.

Best wishes,
Richard

Rated 4 out of 5 stars

We had a happy time visiting some historical places and travelled through wonderful countryside, accompanied by our attentive guide and were given very interesting information. The whole experience is to be recommended.

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Reply from Great Rail Journeys

Hi Mrs Harlow,

Thank you for your review.

I'm delighted to hear that you had such a happy time exploring the beautiful Peak District. Thank you for recommending Great Rail Journeys!

Best wishes,
Richard

Rated 5 out of 5 stars

It was a throughly enjoyable trip made all for having a great tour guide and a guide who knew everything about the area of the peak district we were in it is very much worth visiting

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Reply from Great Rail Journeys

Hi Shirley,

Thank you for your review.

I'm glad to hear that you enjoyed your Peak District holiday and were well informed about the area. It is such a beautiful area of the country.

Best wishes,
Richard

Rated 4 out of 5 stars

Very beautiful area plentiful to see and do tour manger and coach driver very friendly and helpful only down side Hotel not very good and food terrible. Had school dinners better.

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Reply from Great Rail Journeys

Hi Daniel,

Thank you for your review.

I'm glad you enjoyed exploring such a beautiful area of the country in the company of a brilliant Tour Manager and driver. However, it is regrettable that the food at the hotel wasn't up to the standard you were expecting. I will relay your feedback to our Pro
duct Team.

Best wishes,
Richard

Rated 5 out of 5 stars

A wonderful discovery of a part of the Country that had previously been unknown to me, other than from pictures and stories

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Reply from Great Rail Journeys

Dear Mr Woods,

Thank you for your review.

I am glad that you enjoyed discovering a new area of Britain! We hope to welcome you on tour with us again.

Best wishes,
Richard

Rated 3 out of 5 stars

Trips and organisation were excellent, breakfast was good, evening meal was terrible. Fish pie with no fish just potato with fish source all on boiler potatoes. Cottage pie wit a few grains of meat all set on yet more potato, so basically 99.9% potato.

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Reply from Great Rail Journeys

Hi there,

Thank you for your review.

I am glad you enjoyed your excursions to the Peak District. We take all feedback seriously, and it is disappointing to hear that your evening meals did not meet your expectations. I will relay your concerns to our Product Team.

Best wishes,
Richard

Rated 5 out of 5 stars

The weather was very hot but hotel rooms and coaches at a comfortable temperature. Food was good. Lots of nice touring around the area. Carol, the local guide was clear and informative -obviously loves Derbyshire. Altogether a god, well managed trip.

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Reply from Great Rail Journeys

Hi there,

Thank you for your review.

I'm delighted to hear that you enjoyed your time visiting the Peak District. It is also good to hear that your hotel room and coach weren't too hot for you during the heatwave! Carol is a brilliant Tour Manager and I will pass on your kind words.

Best wishes,
Richard