The Great Wine Co. Reviews 

3,464
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 510 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of quality wines and spirits, often finding unique options at competitive prices. Many people highlight the prompt and reliable delivery service, noting that items arrive well-packaged and in perfect condition. The overall service, from easy ordering to helpful staff, is frequently described as excellent and efficient. However, some customers also noted significant issues with delivery, particularly concerning the courier DPD. These experiences included orders not arriving, left at incorrect locations, or lost entirely, leading to missed occasions or inconvenience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and... See more

Product

Consumers find product to be positive, consistently praising the excellent selection of wines, spirits, and... See more

Price

Clients share positive opinions on price, consistently finding excellent wines and products at good value and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, reliable,... See more

Order

People report positive experiences with order, noting that the ordering process is easy and efficient, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... See more

Rated 5 out of 5 stars

I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... See more

Rated 5 out of 5 stars

I cannot speak highly enough about this company. The pricing is reasonable. There are discounts for larger orders. Ordering is easy. The deliveries often come faster than expected and when I order the... See more

Rated 5 out of 5 stars

Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... See more


Company details

  1. Alcohol Store

Information provided by various external sources

Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,464)

466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I obviously rushed that order

I obviously rushed that order - only got 9 bottles and 3 of them were tiny. My fault but there could be a message pops up before payment to say are you sure you only want 9 bottles as you miss out on the lower price which was the reason you were ordering them in the first place and maybe it could be more obvious they're half sized.

June 5, 2026
Rated 3 out of 5 stars

Unfortunately this gift was not…

Unfortunately this gift was not received by the intended recipient. DPD just left the bottle outside a property when no one was in rather than take it away for re delivery. Unfortunately it was the wrong property so we are still trying to trace it. I have no issue with Great Wines. They are and have always been a five but this time it’s a zero for delivery hence my averaged score of 3 for this experience!

June 1, 2026
Rated 5 out of 5 stars

I have found this company very good

I have found this company very good . There E mails giving you the prices and offers so that you don’t miss out . Information about the vineyards is also interesting . Plus they keep you informed about your delivery ,so that you know when it will arrive .😊

May 5, 2026

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