Green Chef US Reviews 

4,953
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 619 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of healthy, organic options and delicious meals that make home cooking genuinely easy and thoroughly enjoyable for families. Many people deeply appreciate the convenient packaging and consistently top-notch ingredients that save valuable time during busy weeknights while offering creative culinary choices. However, some customers also noted occasional frustrating issues with missing items, spoiled produce, or incorrect meal deliveries that affected their satisfaction. Reviewers additionally mentioned occasional delivery delays and unexpected difficulties when trying to update online accounts or manage automatic subscription renewals.

What people talk about most

Product

Clients share positive opinions on product, highlighting delicious meals, amazing sauces, and a wonderful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the delicious and primarily organic... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised reliable arrivals, cold... See more

Service

People report ambiguous experiences with service, as consumers frequently praise the fantastic quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' fo... See more

Company replied

Rated 4 out of 5 stars

We are not on any special diets and include all the foods Green Chef offers, but find the foods not very welcomed by many of the family members. Most of the produce is pretty rotten before it reaches... See more

Company replied

Rated 4 out of 5 stars

We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from pr... See more

Company replied

Rated 5 out of 5 stars

What a difference Green Chef has made! I choose the week’s menu as easily as selecting food in a restaurant. It’s delivered to my door, and my husband & I often prepare the meal together. We enjoy col... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
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3-star
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3.9

All reviews

(4,953)

619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delicious recipes

The recipes are very good and flavorful.

June 26, 2026
Green Chef US logo

Reply from Green Chef US

Hi Jackie,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The GreenChef Team

Rated 2 out of 5 stars

Never received options for meals

I never received any emails after I signed up telling me what the choices were for the week so they chose what to send me and they sent just do I high calorie meals which I shouldn’t be eating.

The meals were good. I then tried to cancel the subscription and they made it very difficult to cancel. I couldn’t figure out how to do it. It took me a while and then I figured it out.

June 28, 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Wendy,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the missing menu notification emails, the automatic selection of high-calorie options, and the difficulty navigating the subscription cancellation process despite the meals themselves tasting good, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

Our meals didn’t have the protein…

Our meals didn’t have the protein included. I was only refunded the portion of the purchase for the protein, but I was unable to use any of the meals as the main ingredients were missing.

June 25, 2026
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Reply from Green Chef US

Hi there,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the missing protein ingredients that rendered the meals unusable, and a partial refund process that did not fully cover the cost of the impacted meals, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 4 out of 5 stars

The salmon dish was my least favorite

The salmon dish was my least favorite. I go between Green Chef and Home Chef…I love their salmon dishes and steelhead trout dishes. I am trying another salmon this week.

June 25, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you love competing salmon and steelhead trout dishes and are giving our menu another chance by trying a different salmon recipe this week, though we completely understand that our previous salmon dish fell short of your expectations and was your least favorite so far. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Best Meal Kit Service

The ingredients, meals, and service are fantastic. Everything is delicious, and it has revolutionized the way my partner and I enjoy food. If you haven’t tried this or have tried other meal kits, I would 100% give this a shot.

The UI of the app is fairly easy to understand. It really makes planning meals painless.

The delivery timeframes are a bit inconsistent with some boxes being delivered at 2pm and others at 7pm, but that isn’t a direct reflection of the actual service being provided.

The order accuracy is always perfect. I have yet to experience any missing items - I have received extra protein or vegetables though!

They do have diet regulated specific meals (gluten free, pescatarian, gut friendly, etc) so this is a great option for anyone who wants to give it a shot. I could not recommend more.

June 22, 2026
Green Chef US logo

Reply from Green Chef US

Hi John,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the fantastic, delicious meals, our diet-specific options, and the seamless experience with our app and order accuracy (even with those delivery window variances). Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

The food is always fresh for the week

The food is always fresh for the week! The variety of meals is great!

June 22, 2026
Green Chef US logo

Reply from Green Chef US

Hi Monica,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great variety of meals and that the food is always fresh for the week. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 3 out of 5 stars

Question Insulin resistance choice

Clear recipes. Too much use of filler grains in offerings hard to find low sugar, carb smart and high protein for insulin resistance. Need specific offerings to choose from.

Good communication prior to getting food.

June 14, 2026
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Reply from Green Chef US

Hi Franchesca,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Easy to prepare and very tasty

Easy to prepare and very tasty! I don’t know if I can lose weight with this plan

June 19, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy-to-prepare and very tasty meals, and we hope they support you well on your wellness journey. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

We are so delighted to find this…

We are so delighted to find this company. So many options to choose from for different diets and style plus you can customize if you like to change any of the meat off or do organic … doesn’t seem that the meals repeat like the other providers we’ve been using so we don’t get bored. Sauces are amazing !!! Thank you

June 18, 2026
Green Chef US logo

Reply from Green Chef US

Hi Biby,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the many diet and style options, the ability to customize your meat choices or go organic, the fact that meals don't repeat so you never get bored, and our amazing sauces! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

We love Green Chef

We love Green Chef! It makes cooking healthy gluten free meals simple and fun! The menu options are great, the ingredients have been good quality, and the recipes are easy to follow. Not only am I learning how to cook, but we are so satisfied with the meals we’ve been getting that I don’t like to go out to eat any more.

June 19, 2026
Green Chef US logo

Reply from Green Chef US

Hi Celiac,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the simple and fun process of cooking healthy, gluten-free meals, the great menu options, the high-quality ingredients, and the easy-to-follow recipes that are helping you learn how to cook and keeping you so satisfied you don't even like going out to eat anymore. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Last meals never arrived

Last meals never arrived; they issued a refund. Weird time for them to request a review.

Overall good quality and variety, and they do a good job at keeping an array of pescatarian and vegetarian options.

Edit: After leaving this review they offered $30 dollars off my next non-discounted box, I added a star to my rating, I think we're square. Green Chef is a pretty good delivery service.

June 17, 2026
Green Chef US logo

Reply from Green Chef US

Good day,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Healthy, easy to make, convenient

Healthy, easy-to-use

June 12, 2026
Green Chef US logo

Reply from Green Chef US

Hi Sandra,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Zero regrets!

Every. Single. Meal. Is SO GOOD!!! We love Green Chef!

June 19, 2026
Green Chef US logo

Reply from Green Chef US

Hi Jan,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Green Chef Team

Rated 4 out of 5 stars

We always love the Green Chef recipes

We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from prep area to prep area. Using my phone, it gets mucked up because I might have food on my hands 😢

June 19, 2026
Green Chef US logo

Reply from Green Chef US

Hi Trish,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

HORRIBLE.

HORRIBLE.

I called and I was assured that the order would be refunded and now it shows up today?
Too hard to work with you guys

June 17, 2026
Green Chef US logo

Reply from Green Chef US

Hi Donna,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Delicious

The food was delicious and appears healthy.

June 18, 2026
Green Chef US logo

Reply from Green Chef US

Hi Tom,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious and healthy options we prepare. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Worth a try!

The food always arrived well packaged and cold. The food is a cut above all other home deliveries. I liked it was clean and tasty. I’ve used many home deliveries previously but by far Green Chef is the best.
Noelle H
Merritt Island FL

June 10, 2026
Green Chef US logo

Reply from Green Chef US

Hi Noelle,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the clean, tasty meals and our reliable, well-packaged cold delivery that stands out above the rest. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Very tasty and creative

Very tasty and creative

June 11, 2026
Green Chef US logo

Reply from Green Chef US

Hi Andrea,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the tasty and creative meals we create. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Hands down the best meal service

Like you, I tried every food prep delivery service that there is. I settled on Green Chef US over two years ago and rarely have I been disappointed. Ok, once they left out the brussel sprouts - but I would have tossed them in the trash anyway. What guy eats Brussel Sprouts??
The recipes are easy to follow...orderly and fast to prepare. The food, fruits, spices and sauces that they provide are always excellent (except for those $)((% brussel sprouts. In my mind, I have gone from a burger cook to a gourmet chef thanks to Green Chef US.

August 28, 2025
Green Chef US logo

Reply from Green Chef US

Hi Steve,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy, fast, and high-quality recipes that have turned you from a burger cook into a true gourmet chef (minus the Brussels sprouts, of course!). Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 4 out of 5 stars

Some ingredients missing and poor…

Updated: Some ingredients missing and poor-quality produce.
After sharing my review, I received a response that satisfied me along with information on how to report any issues directly for a quick response. If needed in the future I will definitely use because I truly enjoy my GreenChef meals and want to ensure the ingredients are all there and produce is fresh.
Thank you

June 5, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about some ingredients missing and the poor quality produce you received in your box and that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.

In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

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