Green Spirit Horticulture Reviews 

235
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting they are exactly as described and offer great value, making it their preferred choice for various needs. The service is frequently highlighted as outstanding, with many appreciating the professional, helpful approach and quick, responsive communication. Reviewers consistently report very fast and efficient delivery, with many orders arriving quickly and often with discreet, well-packaged items. People also appreciate the variety of payment and delivery options, alongside competitive pricing, making the overall shopping experience convenient and hassle-free.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency.... See more

Product

Users describe positive interactions with product, often highlighting the good value and quality of items,... See more

Service

People report positive experiences with service, often highlighting it as great and excellent. Customers... See more

Staff

Consumers find staff to be positive, consistently describing them as friendly, helpful, and professional.... See more

Order

Reviewers mention positive feedback about order experiences, with many customers praising the quick arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more

Company replied

Rated 5 out of 5 stars

Excellent shops Sheffield and Barnsley, with great staff that are happy to help you with any information you may need. Its my to go to for any growing needs.

Rated 5 out of 5 stars

I wish I could give a great review. Placed an order on the 5th and only half has arrived. Was supposed to get a hygrometer with probe. It came with no probe. And tried contacting via webchat and e... See more

Rated 5 out of 5 stars

Fantastic service. Had a small issue with a product that needed returning. No fuss, no problem just dealt with quickly and professionally. Would highly recommend.

Company replied


Company details

  1. Garden Center
  2. Garden Building Supplier

Written by the company

Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(235)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Stock issue all sorted

I wish I could give a great review. Placed an order on the 5th and only half has arrived. Was supposed to get a hygrometer with probe. It came with no probe. And tried contacting via webchat and email but no answer. Tried to contact dhl and they say I have to contact green spirit. If its not sorted by today im going to cancel my entire order for a refund. ***update*** they got back to me and it was all sorted. Turned out the mixup was a stock issues which is now sorted. It was totally out of their hands and the products I have received are excellent. Great service and an unavoidable mix up which wasn't their fault!

January 5, 2026
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Rated 5 out of 5 stars

Proper people

The product arrived damaged (by the delivery company), Green Spirit Horticulture's behaviour in refunding the product in full was exemplary.

December 4, 2025
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Reply from Green Spirit Horticulture

thank you for your communication and allowing us to resolve the issue :)

Rated 5 out of 5 stars

The process was flawless

The process was flawless. I got my items for a great price, delivered in a speedy and cost-free fashion. Packaging was very nice as well, if discretion is your thing. They know what they are doing.

December 3, 2025
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Reply from Green Spirit Horticulture

thank you :)

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They always wrap the packages super well so I never get any breakages. Well Recommended

November 13, 2025
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Reply from Green Spirit Horticulture

thank you :)

Rated 5 out of 5 stars

Great price during Black Friday deals

Great price during Black Friday deals, mix up with item(only one of two sent, with a quick email all was fixed with second item sent out promptly). Would use this company again.

November 21, 2025
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Reply from Green Spirit Horticulture

thank you :)

Rated 5 out of 5 stars

Ona spray from GSH

I bought the Ona spray from GSH which is quite effective and will buy again. Delivered soon after ordering.

November 17, 2025
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Reply from Green Spirit Horticulture

thank you for your review

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Rated 4 out of 5 stars

Still haven’t received order after a…

Contacted by phone, the managing director was very helpful and chased up my order which had been lost in the post ,refunded my money.

November 4, 2025
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Reply from Green Spirit Horticulture

hello we apologise about this the item must have been lost in the post, i have gone ahead and refunded your order due to it not being received

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Rated 5 out of 5 stars

Iv used greenspirit / bho hardware for…

Iv used greenspirit / bho hardware for years..great place to shop..excellent customer service. Top class ⭐️⭐️⭐️⭐️⭐️

September 8, 2025
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Reply from Green Spirit Horticulture

thank you for your loyal custom it is greatly appreciated :) looking forward to serving you again :D

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Had a small issue with a product that needed returning. No fuss, no problem just dealt with quickly and professionally. Would highly recommend.

September 3, 2025
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Reply from Green Spirit Horticulture

thank you for taking the time to leave us a review we really appreciate it :)

Rated 1 out of 5 stars

Completely unacceptable customer…

Completely unacceptable customer service. I placed an order over 3 weeks ago and even chased them up. They happily took my money and gave nothing in return.

This is the lowest rating i have ever given a company and utterly disappointed.

August 11, 2025
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Reply from Green Spirit Horticulture

We are truly sorry for the disappointing experience you’ve had with us. Please accept our sincere apologies that your order did not reach you as expected. Although your item was dispatched, the tracking indicates it was not successfully delivered.

As a result, we will be processing a full refund of £5.15 straight away. We understand how frustrating this must have been, especially after you had to chase us, and we deeply regret falling short of your expectations.

Your feedback is invaluable to us, and we will be reviewing this matter carefully to ensure it does not happen again.

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