GreenThumb Lawn Treatment Service Reviews 

David Gleeson came out yesterday for our first to confirm the lawn size, pricing and to recommend the services we need. He was brilliant. Cannot recommend him enough. He explained what was included in each tier of pricing, explained which services we needed and why, and is the reason we're progressing with Green Thumb.

Greenthumb sent Steve Shaw to assess the condition of the lawn. He did a good job addressing the issues we encountered and we hope that the lawn will become lush again.

We had excellent friendly service and really good advice from Jamie at the Canterbury branch.

Been having Green Thumb for many years very happy Colin is very good always gives me excellent advice very happy to answer any questions I have Brilliant

Dan Gregory visited for lawn refresh follow up to get things back in the right track. Very consultative and professional approach

I have requested twice for someone to contact me. Still waiting for someone to call. Need to check if my booking has been taken as I didn’t receive an email

Absolutely brilliant advice and suggestions from enquiring about the service Greenthumb provide and needless to say I had no hesitation in signing up to Greenthumb for my Lawn Treatment.
Would also like to thank David Gleason for his excellent customer Service and knowledge.

Excellent and very tidy grass cutting by David Gleeson . Thank you so much again

Used Greenthumb for a few years consistently. At 1st our lawn looked lovely and lush and green but it was a brand new turfed lawn. I didn’t like the way they came, treated the lawn and on their portal said everything was good when in fact I could see weeds coming thru. I expected a recommendation. Well after a few years and my lawn now looking like it’s almost dead and covered in thatch which can’t be raked out due to the time of year (thanks Greenthumb) and being told it’s looking like this because of over watering and yet this was the hottest period in the history books, what utter none sense. Treatments are now cancelled and would I recommend? No. A lot of money for very little effort. Ok it saved me doing the treatments when I was busy and working full time but I’m not any longer so now Greenthumb have ruined it I will try to improve it again.
Edit- 3/7/26 “following my reply from Greenthumb below (unexpected) I have sent my details to them as requested. I now await a reply”
5/7/26 still awaiting a reply but not holding my breath. I decided today was the day to take control myself so gave the lawn a cut and a small rake. What I found has dumb struck me! I’m gob smacked! Layers and layers of moss!! What have Greenthumb been doing? They were suppose to be treating this regularly. They only scarified it a few months ago or did they? I paid for it anyway. Absoloutley useless! They come across so professional and friendly but trust me after a few months you’re just a number and a number which gets ignored!! Read all the 5 star results if you must but take them with a pinch of salt as I spent £hundreds over the years with Greenthumb & all of it was wasted looking at what now resembles a children’s school playing field
AND ps TODAY IS NOW 7/7/26
No surprise really but NO REPLY from the email they requested me to send
8/7/26 reply from Greenthumb received, basically to cut a long story short, “we are sorry, you’re right we let you down, this wasn’t up to our normal standards”. Oh well that’s ok then. “Give us another go if you like”? Now you’ve practically killed my lawn no frigging chance! Thanks for nothing

Had my green thumb chap around this morning,nice and early as I was informed,very nice guy was Roy and also very informative,Roy was very pleasant and was able to help with another question about gardening which I found very good,as they say,you learn something new everyday,thanks for your services today.would fully recommend this company.

Tom Reilly at GreenThumb is very helpful. Goes the extra yard and has useful advice about the lawns

Thorough and friendly service from Phil in Lincoln, with fair and honest recommendations about the way forward for my lawn.

Introduction of advance notice giving 2 hour slot for treatment appreciated. Charlie arrived on time and carried out treatment promptly.

Excellent communication . Speedy responses to queries and any issues quickly resolved. Polite, efficient and professional.

David Gleeson explained everything thoroughly, and didn't try to oversell anything. He carried out the first treatment during his visit and I can’t wait to see the results after a couple of seasons . Thank you !

Just had Robbie in carrying out our ‘summer ready’ treatment. As always, excellent service with helpful knowledgeable advice.

Chris from the Bath branch arrived at specified time, explained lawn treatment and carried out task.
Friendly and professional service.

I’ve been using Green Thumb for many years and am very happy with the service.
Jamie Haviland from the Canterbury Branch is always very knowledgeable and gives great advice as well as an excellent and efficient service.

John came to treat our lawn such a.nice polite man he has been coming to us for a long time aleays does a gud job nothing to much trouble from lincoln

Our treatment specialist, Jamie Haviland, is an efficient, friendly, professional guy who has looked after our lawn for some years now. Our location is not great (300 years ago our garden was under the sea) so maintaining our lawn is a challenge. We do not expect miracles but Jamie does his best to keep us looking as good as possible.