While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people found the app unusable due to an overwhelming number of intrusive ads, often popping up mid-message or during basic functions. Customers also reported the app was filled with non-genuine profiles and automated accounts, making it difficult to connect with genuine users. The user experience was further hampered by glitches, frequent crashes, and issues with features like GPS and profile refreshing. Reviewers consistently criticized the pricing structure, finding the subscriptions expensive and the value for money poor, especially as features were removed or moved to higher-priced tiers. Some people also experienced random account bans without clear reasons, and found the customer support unresponsive to their inquiries.

What people talk about most

Application

Reviewers mention significant dissatisfaction with the app, citing a severe degradation in its functionality.... See more

User experience

Consumers find the user experience to be negative. Many reviewers report that the free version is effectively... See more

Website

Customers consistently note negative experiences with the website. Many reviewers express frustration with... See more

Price

Reviewers highlight significant dissatisfaction with the pricing structure. Many customers feel that the app... See more

Marketing

Clients share negative opinions on marketing, primarily due to the overwhelming and intrusive advertising.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely awful. I wad bullied, abused, threatened ion a daily basis. Reporting it often ended up with no action taken. Grindr is allowing not just bad behaviour, but criminal behaviour. I had to rep... See more

Rated 1 out of 5 stars

the app is unuseable, being filled with bots, scam accounts, Obvious onlyfans Ad-accounts, and very very intrusive Ads, ads pop up in the middle of writing a message, which opens the storefront to... See more

Rated 1 out of 5 stars

Crazy experience with Grindr: I let a friend use my phone 3 days, my account got permanently banned, then my twin’s — neither of us broke rules. They won’t explain why and apparently keep all your pho... See more

Rated 1 out of 5 stars

Almost every single tap in the app pops up an advertisement. You get multiple spam links every day. If you are somehow still able to use this app you will get banned randomly without a single reason a... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

995 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Shame on you!

Shame on you!
From the best to the worst app!
Is impossible to comunicate now.
hope people woudnt pay membership

June 18, 2025
Unprompted review
Rated 4 out of 5 stars

Improve the taps please!

I like the concept of the app to find hot guys around you. But some things should be improved!

The taps really suck! I never notice it, when I get one! So maybe they should be integrated in the same spot, where are all the messages are! That would be helpful!

The new concept "Right Now" is good.

June 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Trash

Buying a membership is a complete waste of time. Message 100 people get 2 replies. On every other app or dating site, you message 100 people and get 70-80 replies. Something is deeply broken.

Over the years they have made people look online for much longer to try and make the app look "busy" but barely anyone uses it anymore.

You'll get randomly banned, probably a bitter person reporting out of spite. Your messages can disappear. Your account can be reset.

Grindr spam their own users. You can be offline for 3 weeks and still get spammed by accounts 3000 miles away. Same spam and over and over.

I know drag queens banned for "impersonations".

They brag about record profits, but it's all off the back of getting 30-60 second adverts that take over your phone. No new features have improved the app in 10 years. It's just been getting worse and worse and worse.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible app

Absolutely horrible app. Temporary suspensions, unable to refresh, defaulting to who has the most hurt feelings, bots, I could go on and on

May 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Where do I begin with this app that…

Where do I begin with this app that seems to attract unhealthy toxic people, no matter how much Grindr trys to make it Kindr they cannot control the childish behaviour of others! Sometimes it feels like being part of a teenage cult for exclusive members who are into the scene. This app needed to be taken down a long time ago for some serious crimes that have happened to people over years with lives being taken as a result. Stay away for your own sanity and dignity!

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Start contacting the bbb they banned me…

Start contacting the bbb they banned me once I told them I was contacting the BBB and complaining about customer service and no reason for bann. They contacted me with in 30 minutes. The app sucks now needs to be shut down. It’s all trannys, hustlers, guys wanting drugs. Horrible

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Shockingly poor

Shockingly poor. Messages take forever to be sent. Absolute rip off. The minute someone can find a really good alternative, this site needs to close down

May 2, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

They have totally trashed this site

They have totally trashed this site, Every friggen thing you click on an ad pops up, you see someone your intrested in and click to have a private message with them and an ad pops up and its not a 5 second ad its 20 seconds then leads you to another then to the end by then they are off the grid or moved into the extra so you have to pay, This app was great years ago now i hope it gets shut down or another better app opens that actually cares about the community and doesnt try and ass rape you for money so its ad free

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

I have used grindr on and off for many…

I have used grindr on and off for many years. It has gone downhill in recent months (spam, unable to refresh location, most features now only available at a premium), and to top it off my account was banned for no reason. I appealed the ban but that was weeks ago so I don't expect anything to come of it. It's a shame because grindr has the potential to really connect the community.

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Grindr is by far the worse app out…

Grindr is by far the worse app out there to many stupid ads you can be chatting an ad will stop u then you have to clear out open again start all over again then the damn ads start again. Now they changed if u want to block someone it now hides them and they still appear. WOW sorry app.

April 22, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

literally beyond appalling

literally beyond appalling. When it first came out it was fantastic. Now they must have changed the way profiles are shown to others or something because it's almost impossible to use and I haven't changed that much! (For example, I used to receive a lot of messages and now it's a lot rarer - suggests they are changing the way people see profiles, or it's just so completely unusable that nobody even bothers, or both). Free version plagued by awful ads. Just terrible. Are they deliberately trying to push users elsewhere?

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Restrictions-and-glitches²

Adding more and more restrictions, insane paywalls not adjusted to countries currency or economy (straight up US conversion), ADS (!) lasting 1 minute, with minigame afterwards that cannot be skipped either. Multiple times upon performing basic app functions. Not to say the app feels glitchy and I lost count how many times I had to reset it for the GPS and refresh to work. They somewhat have the monopoly on the market as they are even in popculture now, so they will float, but for how long it will suffice, because it seems people are on the verge of ditching them.

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

Every time I use the app it gets worse…

Every time I use the app it gets worse and worse. Can't use it for 5 seconds without an annoying ad popping up, can't view hardly any profiles, constant drop outs - it's become practically unusable. Could pay, but to be honest it's just not worth the frustration and I'm not sure I want to give my money to these greedy scumbags. Have uninstalled for the last time, will not be coming back.

April 18, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look