Grip500.nl Reviews 

4,539
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Ik wacht net als Jans, inmiddels 9 werkdagen op 4 banden. Die van mij liggen ook bij GLS in Duitsland. 05/12/2024 18:20 The parcel has reached the parcel center and was sorted manual... See more

Company replied

Rated 5 out of 5 stars

First I was also sceptical about this company read few negative reviews and also noted that customer serivice is only available via mail. I ordered tires for my Volvo V90 Cross Country, these are spe... See more

Rated 4 out of 5 stars

Ordered Vredestein quatrac pro ev 235/45/18, delivery man left tires by the door so not good at all but I'm not blaming seller for that. Overall good experience, tires were 4 months old when delivered... See more

Company details

  1. Tire Shop

Written by the company

De teams van GRIP500 zetten zich volledig in voor uw tevredenheid. Achter onze website werken toegewijde professionals met nauwkeurigheid en energie om u een optimale service te bieden. Of het nu gaat om commerciële ondersteuning, klantenservice na verkoop, boekhouding, betalingsverwerking, logistiek, IT-service, marketing of management, elke medewerker streeft naar één doel: UW TEVREDENHEID. We zijn verheugd te zien dat onze site aanbevelingen van onze klanten ontvangt en dat hun loyaliteit ons succes bewijst.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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4.0

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(4,539)

1,008 reviews in the last 12 months

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Rated 1 out of 5 stars

Verkeerde adres doorgegeven

Verkeerde adres doorgegeven.
Een hele andere huisnummer.
Ik wacht nu al 2 weken op 2 banden, er is nog niks bezorgd!

Whatch out fot this company;
They have send my goods to the whrong adress, so the delevery company have return it to them, this is the answer they gave me;

Dear Customer

Upon return of the items to the warehouse your refund will be processed with a deduction of the return shipping fee up of 25£ per parcel.

Should you need further information please do not hesitate to contact us.

They are craze i have to pay 25£ for nothing,
just for the fault that they and the delevery company made.

April 6, 2021
Grip500.nl logo

Reply from Grip500.nl

Beste klant,

Om uw aanvraag zo snel en zo goed mogelijk te kunnen behandelen, vraag ik u om contact op te nemen met onze klantenservice.

Daarvoor hoeft u alleen maar in te loggen in uw klantaccount dat u tijdens uw bestelling hebt aangemaakt.

Uw inloggegevens (e-mailadres + wachtwoord) zullen gevraagd worden.

Zodra u bent ingelogd op uw klantaccount kunt u een overzicht van al uw bestellingen op onze website zien en kunt u een ticket openen bij de bestelling van uw keuze.

Ons team zal uw klacht binnen maximaal 24 uur behandelen (met uitzondering van het weekend en feestdagen) en u zo snel mogelijk een oplossing bieden.

Bedankt voor uw begrip.

Met vriendelijke groet,
Carolina, Grip500.nl

Rated 1 out of 5 stars

Do not buy at Grip500 if you are not sure!

I bought 4 Pirelli 4 season tires. Accidentally I bought the flat tyre, instead of the non-flat.
So I ordered the non-flat too and cancelled the flat tire directly.

I got an email the the tyres already left the transport and 8 tires will be delivered.
To send 4 tires back, you have to pay Eur.25/item!!!

This is rediculous and Grip500 dont want to take the tires back for free.
I suggested to split but I got no reaction.

As reaction grip500 explains their way of work. I understand how this works, to have fast delivery. But they do NOT respond to come with a proper solution if you have double ordered by incident. They just ignore you. Please be aware!!!

January 23, 2021
Grip500.nl logo

Reply from Grip500.nl

Dear Customer,

As indicated in our terms and conditions of sale, the cancellation of the orders is not guaranteed.

Our system is designed for the delivery of the ordered items within the shortest possible period: the data therefore is automatically sent to the transporter immediately after validation of the order.

The transporter then creates the shipment label with the tracking number and the items are dispatched from the warehouse.

Once this automatic procedure is started it is difficult to cancel or modify the order's route.

For the above reasons we always ask our customers to verify their order before the final validation and payment.

We thank you for your understanding.

Met vriendelijke groet,
Carolina, Grip500.nl

Rated 3 out of 5 stars

Long delivery

Long delivery, bad return conditions.
(6 days of delivery in my case, I was expected at least 72h) so had to buy the item in another store a second time.

December 30, 2020
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Reply from Grip500.nl

Dear Customer,

We deliver our products in 24-72h (3 working days) on average.

For logistical reasons though we cannot define a specific date or time for the delivery.

Met vriendelijke groet,
Carolina, Grip500.nl

Rated 1 out of 5 stars

keep away

nothing received , no help ....basically they don't care

October 13, 2020
Grip500.nl logo

Reply from Grip500.nl

Hi,

We thank you for your order and your feedback. It helps us to improve our services.

Met vriendelijke groet,
Peter, Grip500

Rated 5 out of 5 stars

Great

Great, lots off formation over the parcel,and delivery good job

May 14, 2020
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