Banner for Grisport UK

Grisport UK Reviews 

553
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the footwear for being extremely comfortable, lightweight, and offering exceptional quality and support right out of the box without requiring any breaking in. Consumers highlight the extremely fast delivery service, seamless online ordering process, and the pleasant surprise of receiving generous extra accessory packs with their footwear purchases. However, some customers also noted that certain items did not fit properly, requiring prompt returns and exchanges for a different size. A few reviewers additionally mentioned experiencing unexpected issues with waterproofing and moisture during prolonged wet weather conditions.

What people talk about most

Product

People report positive experiences with product, noting that the footwear is lightweight, waterproof, and... See more

Quality

Consumers find quality to be positive, highlighting that the footwear is comfortable, lightweight, and well... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that the website is easy to use and... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality walking shoes are rather expensive so I was pleased to get a 20% discount as well as a free gift.Ordered on Monday arrived Wednesday.I haven’t walked very far in my new shoes but they fee... See more

Rated 5 out of 5 stars

Excellent choice and service. Phoned up answered immediately delightful lady who couldn’t have been more personable or helpful. A refreshing change! Needed to find more information and phoned back wit... See more

Rated 5 out of 5 stars

After several years of use and having completely worn out my current pair of Lady Glide walking boots which I wear almost every day for my outdoor job and dog walking, I didn't hesitate to buy anothe... See more

Rated 5 out of 5 stars

Brilliant shoes, these are my second pair. Good looking, bright red with black rubber toe rands, wide toe bed, easy lacing so quick to get on and off. Great comfort and stability with grippy hardwe... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(553)

303 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pyke boots wide fit

I ordered a pair of Pyke boots in brown size 10. Delivery was good with the quality and look of the boots great and also the bonus of a free gift however they were just too narrow in the toe box for me so I had to return them.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Everything good quality

Easy ordering. Quick turn around. Prompt informed delivery.
Great boots (Fortress brown hiking boots) very comfortable from start. Nice “free” items accompanied the boots, towel, laces and socks. Everything is good quality and well priced.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Best boots on the market

This is my third order for walking boots from Grisport. I bought a pair for myself a year ago after reading many excellent reviews on line. Above all I wanted a waterproof boot with a Vibram sole. Having tried other brands with manmade uppers which eventually lost their waterproofing, I decided to return to leather. They have kept my feet dry all winter - I look after them with dubbin - and are excellent. I have since purchased a pair for my partner and son - both who previously had difficulty finding boots wide enough but Grisport took care of that. Can’t recommend them highly enough - the boots arrived within three days and the free socks and towel were a lovely touch. A company that really understands customer care.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect walking shoes

Great shoes, I hadn't heard of this brand until I started looking for walking shoes/trainers. I've ordered from other well known brands but nothing was right. My Grisport shoes arrived within a couple of days, they fit perfect, great quality and the colour (pink) is fab: also got free socks and a towel. Will definitely recommend and be back.

May 21, 2026
Unprompted review
Rated 4 out of 5 stars

Keswick Brown walking shoe

I bought the Keswick Brown walking shoe. The website was easy to use and the shoe was delivered next day. The product is as described on the website. Comfortable out of the box and I hope durable in use.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Lady Trivor boots (wide fit)

I bought Lady Trivor boots. I was delighted to find, at last, that Grisport offered womens' lightweight boots in a wide fit. My family and I have been buying boots and shoes from Grisport for many years because they are so comfortable, long lasting and great value. My only criticism is that the laces are much thinner than usual, and actually too short when threaded through all the eyelets. More like standard shoe laces.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of ladies walking boots…

Ordered a pair of ladies walking boots on line. I've had many pairs of grisport over the years so knew what I wanted.
Easy to use website, great choices. Fast delivery. Worn my new boots today did a 5 mile walk so comfy and nice to look at as well

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Grisport Legacy Brown Shoes.

Have used this company before online and buying in store. I can honestly say I am really impressed by the range of products for us from walking/hiking to casual wear.
I find them a good fit and lightweight. The quality of the leather uppers are very soft making them ideal to wear and no sore feet after a long day's walking.
The delivery service is excellent. Always delivered within 48hrs by courier.
Many thanks for another great product.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Just received my first pair of walking…

Just received my first pair of walking shoes. Walking around the house to try them out. Comfortable straight out of the box I would recommend this company as the process was effortless and with a free pair of Merino socks as a bonus.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

My husband now has 3 pairs of Grisport…

My husband now has 3 pairs of Grisport shoes and we have both just purchased a pair of walking shoes. Their shoes are excellent quality, never need ‘wearing in’ and are comfortable from day one. Highly recommend. Ordering and delivery both quick and easy.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

After having a replacement knee i…

After having a replacement knee i suffered some nerves damage resulting in an uncomfortable foot.
The fit of the boots is so well made i find them really comfortable and can walk my dog much further then expected, thank you

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality Anti-Shock Innersoles

Having purchased & been very satisfied Grisport hiking boots I thought I would try out their Anti-Shock innersoles & after my walk yesterday I am so glad I did. Complete comfort from start to finish! Delivery was efficient via Royal Mail & for the quality of the product very good value. Will certainly buy these & their boots again.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Walking boots

Great customer service and fast delivery. The walking boots are the most comfortable I have ever had. Would highly recommend.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I am on my third pair of walking boots…

I am on my third pair of walking boots from Grisport. Each pair has been comfortable from the get go and not once have I had a leak, despite them not being Gore-tex.

I have recently had to return my latest pair due to a fault. The return was easy and they have refunded the purchase price without any fuss. Great service.

As a result, I have purchased another pair, which arrived within 24 hours.

I really cannot recommend Grisport highly enough.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Grisport walking boots

I had my previous Grisport walking boots for years, they probably would have lasted another couple of years but I fancied some new ones. Same great quality, comfortable, and lightweight. Very happy with my purchase and would recommend 🙂

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Bought some walking boots Reflex blue…

Bought some walking boots Reflex blue they are really nice comfy boots probably the best I have had they are so light and fit well these will now be my go to walking boots, free delivery and free exchange if you don't like the fit but I find them true to size

March 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look