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Grisport UK Reviews 

522
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting their durability and excellent fit without needing a break-in period. Many appreciate the robust construction and waterproof features, suitable for various activities. The ordering process is frequently described as easy and seamless, with fast and efficient delivery. However, some people experienced product quality issues, such as faulty items with open seams or inner lining problems, and some found their waterproof boots leaked. A few reviewers also noted inconsistent sizing, leading to returns, and reported dissatisfaction with customer service regarding delayed replacements or unfulfilled orders.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the excellent quality, comfort, and... See more

Quality

Users describe positive interactions with quality, frequently praising the superb quality and fit of shoes... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and quick... See more

Service

Customers had positive experiences with service, often describing it as brilliant, quick, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like Grisport footwear based on several years expeience. I recently ordered direct. The price and delivery was excellent. Just after my order was delivered my wife had reason to call customer... See more

Rated 5 out of 5 stars

Brilliant shoes, these are my second pair. Good looking, bright red with black rubber toe rands, wide toe bed, easy lacing so quick to get on and off. Great comfort and stability with grippy hardwe... See more

Rated 5 out of 5 stars

After several years of use and having completely worn out my current pair of Lady Glide walking boots which I wear almost every day for my outdoor job and dog walking, I didn't hesitate to buy anothe... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

522 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(522)

277 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order was delivery on time

My order was delivery on time; and include a couple of surprise gifts as well as the footwear I ordered.

The walking shoes are of excellent quality and I have already put 50 miles on the sole.

July 21, 2026
Rated 5 out of 5 stars

Best shoes and boot company

I always use grisport for work and pleasure now
Best and most comfortable safety boots
Best walking boots and Best trecking / walking shoes
Bought from gridport for over 5 years now and at present own 3 work boots
3 tracking/ walking shoes and x2 walking boots
The socks are fantastic also

July 21, 2026
Rated 5 out of 5 stars

I ordered one day and the shoes were…

I ordered one day and the shoes were delivered the next day. They are my second pair of this design , so comfortable. I’m afraid to say that I have bunions and the fact that these shoes lace from much lower on the shoe than other designs and that they are a generous fit means that they can be worn straight away, no wearing in required. They are extremely comfortable. I am a size 7 and wear a size 41, that are true to size just generous in the width.

July 21, 2026
Rated 5 out of 5 stars

Very pleased

Delivered in less than 24 hours. Product looks really well made. Comfortable straight out of the box. So far I'm delighted.

July 21, 2026
Rated 5 out of 5 stars

5 star service

Arrived on time,kept well advised on the delivery. Excellent experience from ordering to delivery. The shoes are excellent, fit nicely and very comfortable no too mention look smart.

July 21, 2026
Rated 5 out of 5 stars

Grisport not only do the best boots but…

Grisport not only do the best boots but their customer service is on a par also.
I’ve worn these boys for over 12 years now, and they have never let me down. My only reason for replacing them is the wear on the sole!! They never need breaking in and fit like a glove from day 1.
Cannot fault the product or company

July 21, 2026
Rated 5 out of 5 stars

Lovely quality and NOT made in China

Lovely quality and NOT made in China - hurrah!!
Proper returns policy and return address.
Fast delivery, accurate sizing, light and slimline whilst still supportive.
Great bounce in the heel protects worn knee joints from jarring.
Well done Grisport - keep it up and I’ll be recommending you and ordering more myself.

July 21, 2026

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