Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Wo... See more
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Review summary
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Reviews shaping this summary
The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... See more
I can hear properly again! The service was thorough but still nice and quick, and she made me feel completely relaxed throughout. Everything was explained clearly with no fuss. I’d definitely use them... See more
Kelly was very understanding of how nervous I was. She spoke to me throughout the procedure and kept asking if I was ok for her to carry on as I had a stubborn bit of wax which took a little longer t... See more
Company details
Written by the company
We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
Contact info
77 Newmarket Road, NR2 2HW, Norwich, United Kingdom
- 01635 575060
- contact@groveearclinic.co.uk
- groveearclinic.co.uk
4.9
Excellent
205 reviews
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I can hear properly again
I can hear properly again! The service was thorough but still nice and quick, and she made me feel completely relaxed throughout. Everything was explained clearly with no fuss. I’d definitely use them again and recommend to others.
October 23, 2025
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Super job!
Went from deaf as a post to super sensitive hearing in 15 mins, super job
October 23, 2025
Service was efficient from end to end
Service was efficient from end to end. Kelly was very professional and has been doing this work for a number of years.
October 21, 2025
Very nice and helpful staff full of…
Very nice and helpful staff full of knowledge. Very quick to be seen. Easy enough place to find and park.
September 18, 2025
1 st class service
1 st class service, minor issue, signage is very poor couldn't find the waiting room.
September 22, 2025
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Very professional and pleased with the…
Very professional and pleased with the results.
September 22, 2025
Very efficient and professional
September 19, 2025
Ear Wax removal
Niki was excellent Explained the procedure carefully and asked if there were any questions.
Booking is easy and prompt appointment available . No hesitation in recommending the Grove clinic.
September 20, 2025
Unprompted review
My hearing aids were not working as…
My hearing aids were not working as well as they should. Suggested that I get my ears cleaned out. This I did and it made a big difference,
September 8, 2025
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Was made to feel relaxed and everything…
Was made to feel relaxed and everything explained thoroughly. Very professional service.
August 26, 2025
very nice treatment room
very nice treatment room. everything explained well. booking system easy, staff very friendly and knowledgeable. out of hours booking but could have done with being in the medical Centre to wait. At the moment you wait outside. Maybe cold in the winter!!
August 15, 2025
Brilliant !
August 26, 2025
Lovely woman
Lovely woman, was brilliant with my little boy. Thank you
August 30, 2025
Unprompted review
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Everything was professional from start…
Everything was professional from start to finish. The procedure was explained step by step and was extremely helpful. I was given full advice on going forward.
August 30, 2025
Unprompted review
Nikki was superb
Nikki was superb. Warm, kind and thoroughly professional. I will never go anywhere else from now on.
August 24, 2025
Unprompted review
Clear explanation of Microsuction and Ear Care
Everything explained very clearly by Nikki. No fuss or hassle. A true professional. Very kind and very helpful. Thank you.
August 14, 2025
Unprompted review
Very good service
Not the cheapest, but saw me quickly and very good service. Would not hesitate to use them again.
August 14, 2025
Unprompted review
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First class 10/10
I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki.
Nikki spent several minutes explaining clearly what was entailed , and with much care throughout the procedure asked if I was comfortable….everything was fine.
Nikki did find inflammation in one ear..and very kindly sent me a very detailed e-mail with her findings, for me to take to my GP for prescription drops…thanks again Nikki
August 4, 2025
PROFESSIONAL PRACTICE
Very professional and made me welcome and comfortable. Extremely good outcome of ear wax removal and helpful advice .
August 7, 2025
Unprompted review
Easy booking
Easy booking, nice relaxed experience everything explained and shown. Would definitely recommend
July 24, 2025
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