After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more
Company replied
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Review summary
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When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more
Company replied
The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more
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The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more
Company replied
Company details
- Paint Store
- also in
- Abrasives Supplier
- Automotive Repair Equipment Wholesaler
- Car Equipment Accessories Store
- Car Repair and Maintenance
About Grove Shop
Written by the company
The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
- Sika
- Mirka
- Meguiar's
- Festool
- Concept
- 3M
- Indasa
- Upol
- Farecla
- J-Tape
We have over 10,000 products in stock including:
- Valeting
- Adhesives
- Aerosols
- Abrasives
- Paint Mixes
- Sealants
- Tapes
- PPE
- Tools
- Fillers
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.
Contact info
22 Victoria Way, RH15 9NF, Burgess Hill, United Kingdom
- 01444 246400
- groveshop.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grove Shop
Thank you for sharing this fantastic feedback, Alan! Your satisfaction is our utmost priority. Thank you for choosing us, and we look forward to serving you again soon.
Reply from Grove Shop
Thank you for the awesome review! We appreciate it and look forward to serving you again soon.
Excellent service and quick delivery…
Excellent service and quick delivery with regular updates.
August 19, 2025
Reply from Grove Shop
Hi John, thank you for the brilliant review. Here at Groveshop, we prioritise communication, so it's great to know our efforts are recognised and appreciated.
Thanks for choosing us and we hope to serve you again soon!
Reply from Grove Shop
Thank you for taking the time to leave us such an amazing review, Ash! Your review made our day, and we're glad we exceeded your expectations. We can't wait to serve you again soon!
prompt service and great products
August 18, 2025
Reply from Grove Shop
Thanks for the fantastic feedback, Reg! We appreciate it and hope to serve you again soon.
Value for money,prompt despatch and…
Value for money,prompt despatch and competent courier in DPD
July 28, 2025
Reply from Grove Shop
Thank you for the fantastic feedback, Winchester. We're glad all aspects of our services exceeded your expectations. Thanks for choosing us and we look forward to serving you again soon.
Make your mind up what you’re selling
Changed there mind about the item l bought as they’d made a mistake in advertising it as a single item. However they were quick to contact me about this and offered to find a single item. I asked for a refund and they refunded me promptly
July 25, 2025
Reply from Grove Shop
Hi Spike, thanks for your feedback and apologies again for the mix-up with the listing. We’re glad we could resolve it quickly and get your refund sorted without any hassle.
We appreciate your understanding and hope to serve you again soon.
Good description of goods
Good description of goods, and delivered promptly and well packaged
July 21, 2025
Reply from Grove Shop
Thank you for the 5-star review, Allypea. We're thrilled to hear you were satisfied with our services. If you ever need anything else, please don't hesitate to get in touch. Thanks for choosing us!
Fantastic Customer Service
Fantastic Customer Service, Great Communication & Clear Delivery Instructions when not stocked items. Highly recommended
July 22, 2025
Reply from Grove Shop
Thank you for the amazing review, Alan. Customer satisfaction is our priority, so we're delighted that our services exceeded your expectations. Thanks for choosing us!
Reply from Grove Shop
Thank you for taking the time to share your feedback, Mal! We appreciate it.
Reply from Grove Shop
Hi Natasha, thank you for your 5-star review. We appreciate it and look forward to serving you again soon.
Easy and very fast delivery.
July 16, 2025
Reply from Grove Shop
Hi Steve, your satisfaction is our priority, so it's wonderful to hear you were pleased with our services. Thank you for choosing us, and we look forward to serving you again soon.
Reply from Grove Shop
Hi David, thank you for taking the time to share your feedback. We're pleased you loved our services! Thank you for choosing us, and we look forward to serving you again soon.
Great product and next day delivery
Great product and next day delivery
Great company to order your bits
July 11, 2025
Reply from Grove Shop
Thank you so much for the 5-star review, Asif. We're thrilled to know you loved our services. We hope to serve you again soon.
Still waiting for parcel
Still waiting for parcel , parcel force have been but can’t find anyone tho 2 people are there they live there I’m so angry I don’t think I’m driving around to post offices looking for it best you have it back
July 10, 2025
Reply from Grove Shop
Hi Leonard,
Thank you for leaving a review. We're sorry to hear you've experienced issues with your delivery. We fully understand how frustrating this must be.
To clarify, once orders leave our warehouse, delivery is managed by Parcelforce and, unfortunately, is beyond our direct control. However, we’re more than happy to step in and assist in resolving this.
Please keep an eye out for an email from our team. We are already working on this and will do our best to help Parcelforce deliver your parcel to you as soon as possible.
For any future delivery issues, the quickest way to get assistance is by contacting our friendly customer service team directly. We’ll always follow up with the courier on your behalf.
We’ll be in touch shortly.
Reply from Grove Shop
Hi Anthony, thank you for the wonderful review. We're pleased our services met your expectations. We look forward to serving you again soon.
ordered on Friday arrived on Monday …
ordered on Friday arrived on Monday great wheel cleaner
July 4, 2025
Reply from Grove Shop
Hi Stuart, we're thrilled to know you had a positive experience with us. Thanks for choosing us, and we can't wait to serve you again soon!
Reply from Grove Shop
Hi Chris, we're glad to know you loved our services. Thank you for choosing us, and we hope to serve you again soon.
Reply from Grove Shop
Thank you for the amazing review. We aim to provide quality products at competitive prices, so we're glad to know you were happy with our services.
Thank you for choosing us.
Reply from Grove Shop
Hi David, thank you for taking the time to share your feedback. We really appreciate it.
Thank you for choosing us.
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