Cajamar Reviews 

277
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

The worst bank I have ever used. Their IT systems are unreliable and the app is a joke. If you want to close your account and are abroad you will have to engage a lawyer to do so. My lawyer had to vis... See more

Rated 1 out of 5 stars

International Transfer to a Recipient in Banco Cajamar. At first a week long denial there would be a transaction. The opposite was easily proofed thanks to the support of the sending bank. Then, to... See more

Rated 2 out of 5 stars

Like many British and foreign residents/non residents, the process of setting up the Cajamar APP is fraught with problems. Until you get in it, you cannot change the language to english (or whatever)... See more

Rated 1 out of 5 stars

I would actually give them zero stars if I could. Customer service rude and unhelpful. I’m charged €20 a month for having this account and yet when I have a problem they do nothing to help. I’m trying... See more

Company details

  1. Bank

Information provided by various external sources

Gestiona fácilmente tus cuentas, tarjetas, hipotecas... con la mejor Banca online de España. ¿Conoces nuestro Club Seguros? Tenemos el mejor para ti y tu familia.


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1.2

Bad

TrustScore 1 out of 5

277 reviews

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1.2

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(277)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst bank ever?

International Transfer to a Recipient in Banco Cajamar. At first a week long denial there would be a transaction. The opposite was easily proofed thanks to the support of the sending bank.
Then, to hide their incompentency, they declined the transaction and took a decent fee and used there internal exchange rate. A the end the money was returned 9 days later but 100 £ less. Great Buisness concept! Just a bunch of criminals - do not ever deal with that bank.

August 6, 2022
Unprompted review
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Rated 1 out of 5 stars

DO NOT give your £ Sterling cash to…

DO NOT give your £ Sterling cash to CAJAMAR BANK in Spain for exchange into € euros. They took our £’s cash and then told us we had to wait 1 month for them to be exchanged. We wasted hours arguing with them. They would not give me my £ Sterling back. After nearly 2 weeks arguing we eventually got the € euros. Absolutely terrible service!!! AVOID CAJAMAR CAJA RURAL BANK
@grupo_cajamar

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

The Cajamar Garcia Llorca is where i…

The Cajamar Garcia Llorca is where i was treated bad humiliated for i was told out loud so that everyone can hear i have very little money in my account and whats my job?
I came for asking help as i cannot do transactions online while they forced clients to download the app which is totally impossible to get tru it very very complicated. but instead i got the mockery and then i was told i am not having an account in Garcia llorca branch because i opened in Calahonda way back 8 years ago but i am now a resident of Arroyo de la Miel for 4 years. So in that sense she seems hesitant to help me with my issues over cajamar app banking online and she did not either resolve anything of it. And to use the app you need to waste your whole day to install problem occured please reinstall, then when you login message appear please check code to your SMS then you go to your SMS then message appear sessions timed out please login in again. So using mobile to do all this at once your whole day is like wasted, what a joke indeed, totally frustrated!

December 15, 2021
Unprompted review
Rated 2 out of 5 stars

PhoneSign code on your ANDROID

Like many British and foreign residents/non residents, the process of setting up the Cajamar APP is fraught with problems. Until you get in it, you cannot change the language to english (or whatever) which make things a lot easier. However, after multiple attempts and almost a day of trying I realised that when they send you the code to sign in (to open the app) you only put in the first 6 digits (for example 4E56AA) NOT the whole number that is sent that looks like this 4E56AA C/mD7iUlnld. So when it says con la clave (with the key) only enter 6 digits not the whole code. Cajamar need to address this issue and explain to their customers what I have just said. Once in the APP works fine..................good luck.
gary (UK)

November 12, 2021
Unprompted review
Rated 1 out of 5 stars

SERVICIO DEPLORABLE!

SERVICIO DEPLORABLE!
I will expess my dissatisfaction in English.
I made 2 purchases on an official french website to buy the school books.
My bank account is with Cajamar in Andalucia, Alhaurin el Grande 29120.
The 2nd purchase of 20/08 was cancelled and they blocked my card without informing me; I only found out when I tried to use my card on another ocasion.
I phoned Cajamar, they told me to go the their office (Luckily I was not stranded at the other end of the world with a useless card!), Nuria made a call to "the service in charge" and told me she would call me to explain and would unblock the card so I could buy the books.
Once unblocked, 2 days later, I tried again and... blocked again.
This back and forth of block, unblock, failed purshaces went on for a few days.
Finally, on the 31/08 the payment went through!
On the 05/09,someone from Cajamar called me to tell me I could now use my card!
Cajamar never explained, admitted nor apologised for their lack of effective customer service.
I demand compensation! Let see if Cajamar replies ;-)

September 5, 2019
Unprompted review
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