Appalling customer service, spent over $26,000 on air conditioning system and now can’t get a call back. Split systems units leaking and rusting the roof. Ducted air control no longer working! Ha... See more
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See what reviewers are saying
The process from beginning to end has been smooth and clear, with good turnaround time for quoting various configurations as we adjusted what system we wanted. Euan was clear and concise with answe... See more
I love the integrity of this company. They did a fantastic job of advising me 7 years ago about solar panels used in conjunction with an electric heat pump hot water system. I recently approach... See more
Our HWS changeover process was incredibly seamless. The project was fast tracked due to the previous system breaking down, leaving us with no hot water. We were really impressed with the efficie... See more
Company details
About G-Store
Information provided by various external sources
About us
G-Store is the place to go for home renovators, tradespeople, and conscious individuals looking to create greener, more energy efficient homes and businesses.
G-Store offers premium solar systems, building & plumbing supplies, energy and water saving systems, and heating & cooling solutions for residential and commercial buildings.
Visit our website, call us, or come see our friendly team at either 1095 Dandenong Road, Malvern East 3145 or 33 Princes Way, Warragul 3820
Contact info
1095 Dandenong Road, 3145, Malvern East, Australia
- 1300 766 940
- info@gstore.com.au
- gstore.com.au
Fast delivery
Fast delivery. Opened one packet. Product looks in good condition. Great prices.
September 20, 2021
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Good price and quick delivery.
September 12, 2021
Reply from G-Store
Thank you for the review Lyn!
We hope to be of assistance again very soon,
The G-Store Team
Great experience
Helpful over the phone, shipped out the same day. Would def use again. Thanks!
September 10, 2021
Reply from G-Store
Thank you very much for the great review Michael.
We are glad we could assist.
The G-Store Team
they kept me in touch with the progress…
they kept me in touch with the progress of my order - thank you
September 9, 2021
emailed them with a few questions…
emailed them with a few questions before purchase. Got a Fast reply and correct information about the product and installation instructions. Definitely use there services again
September 5, 2021
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G-Store good services.
I've asked Andrew Temmhoff to do 2 aircon jobs for me.
He has been very helpful and through in selection of the right equipment for me.
The installer he sent are also very good and friendly.
I did have a hot water system and a central heating installed by G-Store at another house. That job also went extremely well.
September 3, 2021
Unprompted review
Reply from G-Store
Hi Duong,
Thank you for the great review.
We are so glad you had such a great experience using G-Store for your air-conditioning and heating requirements.
Thank you for choosing to use our services!
The G-Store Team
We order on Sunday and everything was…
We order on Sunday and everything was delivered on Wednesday, very happy about that. As we are both working we have not opened the boxes yet.
September 2, 2021
best price and very fast delivery
best price and very fast delivery. will use again when needed.
August 25, 2021
Reply from G-Store
Hi Vito,
Thank you for your great review.
We hope you are enjoying your new Rinnai Hot Water System!
The G-Store Team
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Selling out of stock items online just to hassle people
I wanted to get this Brivis wifi controller, I called up the store to check the availability and the guys confirmed it’s in stock hence I placed an order, online portal also showed its in stock else it wouldn’t let me place an order right? I get email next day that it’s out of stock and we are waiting for stock. 2 days later I get call that we are not getting any stock until November. What a joke !!
August 20, 2021
Reply from G-Store
Hi Zak,
Thank you for your review regarding your order of the Brivis wi-fi controller.
We appreciate your patience whilst we have investigated the matter.
On Monday 10th August, our sales team received your phone enquiry regarding whether the product was in stock. At the time of your call, we did indeed have stock on hand and we advised accordingly.
When placing your online order at 11:26pm that night, unfortunately the stock you requested had since been sold. As stock can move relatively quickly, unless an order is placed straight away, we have no control and guarantee over the stock availability.
Our supplier’s turnaround time for Brivis products is relatively quick, however due to the current COVID-19 climate, there have been some delays.
Whilst we appreciate your frustration, we can assure you that we did everything we could to get the product delivered sooner.
We thank you for your custom and trust you understand.
Please let us know if we can assist with anything further,
The G-Store Team
Helpful and fast service
August 14, 2021
Excellent!!!
August 14, 2021
Unprompted review
Great company to deal with
Great, friendly and efficient service, some of the best prices out there even factoring in shipping. I dealt with Dale, who called me a few times to keep me updated on my order and an eBay hiccup.
August 14, 2021
Reply from G-Store
Glad to hear Vicus!
We hope to of assistance again in the near future,
The G-Store Team
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Prices were very keen
Prices were very keen. Out of stock but hot that I wanted in 24 hours. I was very happy with them.
August 12, 2021
Fantastic Customer Service
Dion and Craig (the plumber) were absolutely fantastic in dealing with all my questions regarding the Reclaim Heat Pump Hot Water system and made the process from start to finish absolutely seamless.
The system itself has been installed and providing hot water within 20 minutes of turning on. It is absolutely perfect for families and I cannot thank the team enough for ensuring I have bought a system that should last me well into the '40s.
July 28, 2021
Unprompted review
Reply from G-Store
Hi Wayne,
Thank you for the great review!
It was an absolute pleasure assisting you with your hot water system.
Thank you for using our services - we hope to be of assistance again.
The G-Store Team
very good service
July 27, 2021
Reply from G-Store
Thank you for the great review Michael!
We look forward to servicing you again very soon.
The G-Store Team
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Company advises delays after order was…
Company advises delays after order was provided
It would be good to advise customers prior to them placing the orders
I gave 2 star as teh company was decent enough to advise of the delay
July 18, 2021
Reply from G-Store
Hi Vinay,
Thank you for your review regarding your recent purchase of a Bromic Platinum heater.
We apologise for the delay in shipping your order and not communicating the delay to you prior to your placing the order.
Due to the current COVID-19 climate, we are having some challenges with supply from China, resulting in delays on some of our products.
We are in the process of updating our website, whereby customers will be notified of delays and estimated lead times prior to purchase.
We thank you for your custom and trust you understand!
Please let us know if we can assist with anything further,
The G-Store Team
Gas Hot water system
My first time purchase with g-store and it was a good experience. Delivery times were great service, and keep u posted as it progressed.
Recommend it to anyone wanting to buy appliances and other things online.
July 4, 2021
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