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GTranslate Reviews 

151
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and responsive customer service team that always resolves technical questions promptly and kindly. People also find the product extremely easy to install and very effective for setting up multilingual websites and boosting global reach. Some reviewers were not happy with translation controls, mentioning that content occasionally resets unexpectedly or lacks the flexibility needed for long-term projects. Others noted technical problems, such as performance slowdowns on their websites and occasional difficulties reaching support during weekends or busy periods. A few consumers experienced unexpected limits or communication challenges when trying to get detailed assistance.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising responsive, knowledgeable, and... See more

Website

People report ambiguous experiences with website features, with many reviewers praising the powerful... See more

Staff

Users describe positive interactions with staff, frequently highlighting the quick response times and... See more

User experience

Clients share positive opinions on user experience, noting that the solution is easy to implement, maintain,... See more

Product

Customers had positive experiences with product, noting that it is an awesome and stable plugin which works... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was inquiring about adding a second domain name to Gtranslate. They noticed an issue on my site before I did and sent me instructions on how to fix it quickly. These guys are on top of their support g... See more

Rated 5 out of 5 stars

We've used GTranslate on a number of sites, it's great and the pricing is very competitive compared to other providers. What's is particularly exceptional is their support, they are responsive and kno... See more

Rated 5 out of 5 stars

GT Translate PREMIUM is a very powerful plugin enabling anyone to translate websites into a lange number of feoreign languages. I've highlited "premium" in capital letters because 90% of the traslatio... See more

Rated 5 out of 5 stars

We've been using this product for years on several websites. It works great and we were very happy with support too.


Company details

  1. Translator
  2. also in
  3. Software Company

Written by the company

GTranslate is a website translator which can translate any website to any language automatically and make it available to the world!

30-Day Software Refund Guarantee

Full refund available within 30 days

If you are not satisfied with your GTranslate software purchase, you may request a return within 30 days of purchase and receive a full refund in accordance with our Returns Policy. This guarantee applies to software purchases only. Professional translation services are not eligible for return once the translation process has started. Full details: https://gtranslate.io/returns-policy

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(151)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service by the G-translate Tech Team! I have had to use them twice now and the team is always quick to respond, courteous and knowledgable. And they follow up. I continue to be impressed by them.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really awesome app

Really awesome app. Only app I found to help me translate my thousands SKUs site without charging me per word or product, and still offering an SEO friendly solution. Their help desk is very friendly, helps you fast with settings and it is even proactive at checking things for you and fixing them if they notice any issues. Honestly, best translation app I have found. And I already noticed traffic from international customers increasing thanks to it.

October 16, 2026
Unprompted review
Rated 5 out of 5 stars

GT Translate PREMIUM is a very powerful…

GT Translate PREMIUM is a very powerful plugin enabling anyone to translate websites into a lange number of feoreign languages. I've highlited "premium" in capital letters because 90% of the traslation power is provided only to premium members enabling AI assisted translations, possibility of modifying texts language by language and last but nor least custom URLs which I've found are somehow mandatory.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Genuine Respect for Long-Term Customers

I’ve been a long-term customer of GTranslate, and I’m very impressed with their support. Rafael was especially helpful, professional, and patient throughout the process. He genuinely respected me as a long-term customer and went the extra mile to help resolve my issue.

The communication was excellent, and everything was taken care of exactly as requested. As the owner of ESDoll.com, where we provide love doll products to customers around the world, reliable translation and language support is very important to our business.

I truly appreciate Rafael’s help and the support from the GTranslate team. It’s great to work with a company that values and respects its long-term customers. Highly recommended!

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

I installed GTranslate on praytime.me

I installed GTranslate on one of my WordPress websites (praytime.me) to internationalize the posts I add every day.

As a developer, I found their installation, documentation, and overall integration very easy to follow.

I even needed support to make the platform session be shared across the multiple translated subdomains, and their support was excellent.

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! Perfect balance between automatically translating and customizing translations. Customer service is also amazing; Ann helped me quickly and kindly! Thanks

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous support

Fabulous support! Response time is excellent. Quickly escalated the issue to a developer who addressed it immediately. Friendly and helpful.

October 6, 2026
Unprompted review
Rated 2 out of 5 stars

Google translation is not ready yet

The tech support answered fast, but the underlying quality of the translations were bad.

In a title like “US Strikes Iran,” strike was translated in Spanish as “huelga”, that is labor or union-sponsored strikes.

My main problem was like 10,000 millions on Portuguese, it’d translate with words millions twice, in long article.

President Keiko Fujimori, a female president, was later referred as “el presidente” (a guy). That was clear in the beginning though, but GTranslate would not keep context for long.

I had to write and rewrite so the context was clear: “US bombs Iran” instead of “US Strikes Iran”. With so many rewritings in translatable friendly. It was not an automatic translation anymore.

I tried to cut a shortcut with automatic translations, and even though GT got tools to correct mistranslations, sometimes those “tools” would introduce new problems (for example, upper cases after a word or term you asked not to translate).

I paid one year in advance, but I could only use it for a few months. The worst thing was to retranslate using other WP translators. That was the real pain.

CMC
Chomcho.com

September 14, 2026
Rated 5 out of 5 stars

Good plugin and great support

A very good plugin that I’ve been using on several sites for a few years now. The support is also very efficient! Thanks to Edvard for his perseverance and expertise. I recommend it!

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

A great service, reasonably priced

We've used GTranslate on a number of client websites. It's a great service, reasonably priced compared to competitors, and when needed their support is always responsive and quick to provide solutions.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, knowledgeable technical support

GTranslate’s customer service was excellent. I reached out with a fairly technical issue involving translated WordPress pages, AJAX, and a nested Gravity Form. Their support team quickly identified the underlying problem as missing Nginx rewrite rules and provided clear instructions for fixing it. Once our developer added the recommended configuration, the Spanish form began working correctly. I really appreciated how specific and actionable their response was.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

excellent software

excellent software, very fast & the support from these guys is above 5 star
highly reccommend

September 23, 2026
Unprompted review

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