Banner for GTranslate

GTranslate Reviews 

153
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and responsive customer service team that always resolves technical questions promptly and kindly. People also find the product extremely easy to install and very effective for setting up multilingual websites and boosting global reach. Some reviewers were not happy with translation controls, mentioning that content occasionally resets unexpectedly or lacks the flexibility needed for long-term projects. Others noted technical problems, such as performance slowdowns on their websites and occasional difficulties reaching support during weekends or busy periods. A few consumers experienced unexpected limits or communication challenges when trying to get detailed assistance.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising responsive, knowledgeable, and... See more

Website

People report ambiguous experiences with website features, with many reviewers praising the powerful... See more

Staff

Users describe positive interactions with staff, frequently highlighting the quick response times and... See more

User experience

Clients share positive opinions on user experience, noting that the solution is easy to implement, maintain,... See more

Product

Customers had positive experiences with product, noting that it is an awesome and stable plugin which works... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was inquiring about adding a second domain name to Gtranslate. They noticed an issue on my site before I did and sent me instructions on how to fix it quickly. These guys are on top of their support g... See more

Rated 5 out of 5 stars

We've used GTranslate on a number of sites, it's great and the pricing is very competitive compared to other providers. What's is particularly exceptional is their support, they are responsive and kno... See more

Rated 5 out of 5 stars

GT Translate PREMIUM is a very powerful plugin enabling anyone to translate websites into a lange number of feoreign languages. I've highlited "premium" in capital letters because 90% of the traslatio... See more

Rated 5 out of 5 stars

We've been using this product for years on several websites. It works great and we were very happy with support too.


Company details

  1. Translator
  2. also in
  3. Software Company

Written by the company

GTranslate is a website translator which can translate any website to any language automatically and make it available to the world!

30-Day Software Refund Guarantee

Full refund available within 30 days

If you are not satisfied with your GTranslate software purchase, you may request a return within 30 days of purchase and receive a full refund in accordance with our Returns Policy. This guarantee applies to software purchases only. Professional translation services are not eligible for return once the translation process has started. Full details: https://gtranslate.io/returns-policy

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(153)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great translation service with excellent support

Very happy with this service on our website. Easy to implement, and their in-context translation editor makes on-page editing a breeze. Ran into an issue translating some dynamic text, and Milena with Customer Service was incredibly fast and helpful in finding the solution.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding, technical, and solution-oriented support!ed…

We needed to map out custom translated URLs on a staging environment before migrating our client's website to production, which required temporarily moving our paid GTranslate license to the staging domain and setting up custom NGINX rules.

Dmitry from the support team was fantastic throughout the entire process. He quickly assisted with the license transfer verification, guided us through the exact NGINX rewrite configurations needed for our server, and provided clear technical insights regarding URL translation structures, sitemaps, canonical tags, and hreflang settings.

Thanks to his fast, step-by-step assistance, we were able to generate our full 301 redirect map smoothly and avoid any potential SEO issues for our live launch. Top-tier support, highly recommended!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Milena & Ann Provided Great Technical Support

Was inquiring about adding a second domain name to Gtranslate. They noticed an issue on my site before I did and sent me instructions on how to fix it quickly. These guys are on top of their support game. Thanks Milena and Ann, you're the real MVP's today.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Consistently amazing support

I’ve had to contact GTranslate support several times, and they consistently deliver top-tier service. Most recently, they helped me via live chat when my translations stopped working properly across my subdomains. He identified the issue immediately and resolved it in no time.

The plugin itself is great, but the support team makes it truly unbeatable. Fast, polite, and exceptionally skilled.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fast support

I had a great experience with GTranslate. Their customer support is extremely fast, responsive, and helpful. They answered my questions right away and helped me sort everything out in no time. Highly recommended service!

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

GTranslate Is a Resource Nightmare for Large WooCommerce Sites — Stay Away

I used GTranslate on a fairly large WooCommerce site with **3,000+ products and roughly 700 additional pages, posts, categories, and tags**. We wanted to offer translations in 40+ languages.

**I would absolutely NOT recommend doing this on a large self-hosted WooCommerce site.**

The biggest problem is the absolutely insane amount of traffic GTranslate generates against your origin. Their translation bots repeatedly crawl the site, and once you start creating thousands of translated URLs, those URLs attract even more crawlers and bots.

At its worst, we were seeing **10,000+ requests every 15 minutes**.

You can try to control this with Cloudflare, rate limiting, Workers, firewall rules, etc., but then you run into another ridiculous problem: **you start interfering with legitimate visitors trying to use the translations.**

Someone visits `website DOT com/fr/` or `fr.website DOT com`, clicks around, and suddenly gets rate-limited because you're desperately trying to stop the translation system from hammering your server.

I even switched to the **subdomain configuration**, hoping it would improve caching or reduce the load on the main site. In my experience, it solved basically nothing.

### Translated URLs were another disaster

I strongly recommend **NOT enabling URL translation** on a large site.

Different languages use different characters, punctuation, quotation marks, encoding, etc., and we ended up with malformed translated URLs and a mountain of 404 errors.

Instead of improving SEO, you're now babysitting thousands upon thousands of automatically generated URLs and trying to figure out why Google and other crawlers are finding garbage URLs that don't exist.

If you're going to use this service, I would seriously consider leaving URL translation OFF.

### The 24-hour caching is ridiculous

One of my biggest problems is that translated content is apparently cached for only **24 hours**.

On a site with thousands of pages multiplied across 40+ languages, think about what that means.

The crawling doesn't eventually settle down.

It just keeps going.

**Hit. Hit. Hit. Crawl. Crawl. Crawl. Every single day.**

I originally started using GTranslate around two years ago. During the first six months, it was actually okay because the website was much smaller. Then it stopped working properly for roughly six months, apparently because of an issue involving Cloudflare. I basically ignored it until I eventually hired a developer to get everything working again.

By that point, our website had grown significantly.

That's when GTranslate went from being mildly useful to being an **absolute resource-hogging nightmare**.

And before somebody says, "You just need a better server" — **no.**

I literally upgraded the server to approximately **3× the previous capacity** trying to accommodate this.

We eventually had a server with roughly:

**48GB RAM
12 CPU cores**

I also upgraded to **Cloudflare Pro**, added **Cloudflare Workers**, configured firewall/rate-limiting rules, and **paid a developer to build custom throttling specifically to control the translation traffic**.

All of this because of a translation service.

And after all of that?

**Same nonsense.**

At some point you have to ask yourself why you're spending money on bigger servers, Cloudflare upgrades, Workers, developers, firewall rules, bot mitigation, and troubleshooting just to keep a translation plugin from beating the living hell out of your origin server.

Maybe this works wonderfully on Shopify, where the infrastructure and hosting situation is completely different. Maybe it works fine on a small WordPress site with 50 pages and two or three languages.

But for a **large, self-hosted WooCommerce store with thousands of products and dozens of languages, I wouldn't touch this again.**

My recommendation:

**Small website + 1–3 languages?** Probably fine.

**Large WooCommerce store + 40+ languages + translated URLs?** Stay far away.

After two years of dealing with it, upgrading hardware, upgrading Cloudflare, paying a developer, troubleshooting caching, dealing with broken translated URLs, and watching translation bots relentlessly hammer the site, I've finally had enough.

**For a large WooCommerce store, GTranslate became less of a translation service and more of a self-inflicted DDoS attack that I was paying for every month.**

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great App

It works flawlessly on the technical side, and the site mirroring in other languages is spot-on. Translation quality does depend a bit on the source language, but overall it’s impressive: European and Asian languages hit around 85–90% of human quality, and even less common languages hold up very well. I’m not sure which engine powers it—maybe Google Translate—but whatever it is, it does a great job. I’m really pleased with the entire setup.

August 17, 2026
Unprompted review
Rated 2 out of 5 stars

From Best Web Translation System to a Nightmare

Excellent service; we had been using G Translate for several years, and it had increased our global readership and searchability for our travel and tourism news portal tremendously
Shortly after this was posted with a 5 star G-Translate cancelled our service, because our unlimited plan was more than unlimited. We lost tenthousands of google listings- extremely unprofessional and misleading.

August 3, 2026
Rated 5 out of 5 stars

Excellent translation service with great support and SEO performance!

I have been using GTranslate for about 6 years now, and I am extremely satisfied with their service. The translation quality is top-notch, and the dashboard/user interface is very comfortable and easy to navigate.
One of the best features is the subdomain setup—search engines index the translated pages perfectly. On top of that, their customer support is exceptionally fast and helpful whenever needed. Highly recommended to anyone looking for a reliable translation solution!

July 29, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look