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GTranslate Reviews 

152
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and responsive customer service team that always resolves technical questions promptly and kindly. People also find the product extremely easy to install and very effective for setting up multilingual websites and boosting global reach. Some reviewers were not happy with translation controls, mentioning that content occasionally resets unexpectedly or lacks the flexibility needed for long-term projects. Others noted technical problems, such as performance slowdowns on their websites and occasional difficulties reaching support during weekends or busy periods. A few consumers experienced unexpected limits or communication challenges when trying to get detailed assistance.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising responsive, knowledgeable, and... See more

Website

People report ambiguous experiences with website features, with many reviewers praising the powerful... See more

Staff

Users describe positive interactions with staff, frequently highlighting the quick response times and... See more

User experience

Clients share positive opinions on user experience, noting that the solution is easy to implement, maintain,... See more

Product

Customers had positive experiences with product, noting that it is an awesome and stable plugin which works... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was inquiring about adding a second domain name to Gtranslate. They noticed an issue on my site before I did and sent me instructions on how to fix it quickly. These guys are on top of their support g... See more

Rated 5 out of 5 stars

We've used GTranslate on a number of sites, it's great and the pricing is very competitive compared to other providers. What's is particularly exceptional is their support, they are responsive and kno... See more

Rated 5 out of 5 stars

GT Translate PREMIUM is a very powerful plugin enabling anyone to translate websites into a lange number of feoreign languages. I've highlited "premium" in capital letters because 90% of the traslatio... See more

Rated 5 out of 5 stars

We've been using this product for years on several websites. It works great and we were very happy with support too.


Company details

  1. Translator
  2. also in
  3. Software Company

Written by the company

GTranslate is a website translator which can translate any website to any language automatically and make it available to the world!

30-Day Software Refund Guarantee

Full refund available within 30 days

If you are not satisfied with your GTranslate software purchase, you may request a return within 30 days of purchase and receive a full refund in accordance with our Returns Policy. This guarantee applies to software purchases only. Professional translation services are not eligible for return once the translation process has started. Full details: https://gtranslate.io/returns-policy

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(152)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Its a very good app

Its a very good app, of Corse not every translation can be perfect, but its super. I am waiting that i can practice Italian to Dutch.

Thanks developers!

July 23, 2026
Rated 5 out of 5 stars

positive experience using GTranslate

We have been using GTranslate for our website, and our experience has been positive. The plugin works well, and when we needed assistance, the support team responded quickly and helped us resolve the issue. Communication was clear, and they followed up until everything was working correctly. Thank you for your support!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

We have been very satisfied with GTranslate's customer support throughout our website setup.

The support team always responded quickly, investigated our questions carefully, and followed up several times until we understood the situation.

Some of the issues we encountered were related to our WordPress configuration and third-party plugins rather than GTranslate itself, but the team consistently provided clear explanations and practical suggestions.

We truly appreciate their professional, patient, and friendly support. Thank you to everyone at GTranslate!

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ Costly Technical Issues & Awful Customer Support – Avoid at all costs!

I am writing this to warn any WooCommerce store owner. I paid $299.90 for their annual plan, and it has been an absolute nightmare.

Their translation system is extremely heavy and bloated. It completely tanked my website’s performance, causing severe slowdowns and database overloads. Because of the technical issues caused directly by this plugin, my e-commerce suffered significant financial losses and dropped checkout conversions.

It was so damaging that I had to completely deactivate the plugin weeks ago to save my business. When I contacted their support to explain the severe technical incompatibility and requested a refund, they hid behind a bureaucratic wall, refusing it simply because a few days had passed since the 30-day renewal window.

They do not care about the damages their software causes to your business. They only care about keeping your money.

Terrible product, zero flexibility, and shameful customer service. Stay away if you care about your store's performance and revenue.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

The instant delivrery of international…

The instant delivrery of international version of our blog within minute, just install the module, setup and you are ready, and GT translate support team is always glad to help customer, and can do custom work for your site to fit its specific need.

June 12, 2026
Rated 1 out of 5 stars

This plugin is bad go grow

This plugin is bad go grow. Once I started growing using Translated Content getting new traffic and higher Rankings they cut me off.

Saying dialy limits when nowhere in their site that is mentioned.

I think their dev team doesn't have sens what they are currently doing they limit their tech with their knowledge when they could earn both them and the client much more.

Just be aware.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

They company does not care about…

They company does not care about customers. They cancelled my subscription without explanation. Webt back and forth with them and they wouldnt say why. Just dont care. They are so unprofessional.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

We cancelled the subscription but they…

We cancelled the subscription but they continued charging us on paypal for 4 months!! And now they say they cannot find our account. Its actually quite simple to login into paypal and see the transaction history! Unserious company!!

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

JUST STAY AWAY FROM THIS PLUGIN

I used this plugin for years without issues, but this year it has become a real problem. It is unstable, it creates costly errors, and there is no technical support on weekends. When support is available, the team is not skilled enough to fix anything properly. They also don’t invest in improving the plugin, so the same issues keep coming back. This has caused financial losses and operational headaches for us. I do not recommend this plugin to any business looking for a reliable solution.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

The customer support was slow to…

The customer support was slow to respond, and the available customization options were quite limited. The interface could be more user-friendly, and the overall performance felt unstable at times. I expected better consistency and reliability from such a service.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Negative Feedback on GTranslate

Negative Feedback on GTranslate

We purchased the GTranslate module for 299 USD.
We tried to install and integrate it into our site, but after more than 30 days of attempts to adapt it, the module proved to be completely unusable. Because of this long process, we were not eligible for a refund.

⚠️ Main issues:

The module forces you to keep only one base language, removing all existing native languages from your site. All other languages are then generated automatically from that single base language.

If you already run a multilingual website, you risk losing all the SEO you have built over the years for the native languages you remove.

It is not possible to integrate translations into your native site language selector. You must use GTranslate’s selector, which disrupts the structure and user experience of your site.

If you try to force the integration into your own selector, you will face functional and graphical problems (wrong flags displayed, language not persisting when changing pages, etc.).

👉 In conclusion: we wasted 299 USD.
We strongly advise against this module for anyone running an established multilingual e-commerce site. It may only make sense for a brand-new site without any existing SEO.

The safest method remains to manage languages natively within your CMS. Even if it is more time-consuming, it ensures full control and, most importantly, prevents the loss of years of SEO work.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Forget about pricing and support

Forget about pricing and support. The real issue here is Google, and I mean SEO.

Gtranslate.io does the worst thing to websites in terms of indexation and SEO. We had a fine working (SEO-wise) shop for a niche in the EU. After installing Gtranslate.io (paid version, hreflang and url translation enabled), our indexation got worse and worse. We monitored it and saw the drops but we needed more time/data. After 6 months it was clear, Gtranslate.io does the worst thing to organic SEO. We deleted the plugin and started over. A few weeks later rankings started to improve again. Now, after just 2 months, we are back. Be aware Gtranslate.io does some weird things in terms of SEO, maybe not in their software or method of working, but Google doesn't like it.

September 1, 2025
Unprompted review

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