Extremely disappointed with GUAPI. I paid for my order, but I never received what I paid for and have been unable to get a satisfactory resolution. Customer support has been slow and unhelpful, leavin... See more
Company replied
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Extremely disappointed with GUAPI. I paid for my order, but I never received what I paid for and have been unable to get a satisfactory resolution. Customer support has been slow and unhelpful, leavin... See more
Company replied
GUAPI is my favorite all time Raw & Dope Design, raw materials. Love y’all keep doing ya thing team. P.s. RROLLS
I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... See more
Company replied
I preordered clothing from this website, on November 28, that I never received. Which they now have in stock. I emailed them several times, they creat tickets with no additional information. I also or... See more
Company replied
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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I love Guapi the clothing is amazing and and the customer support is on point , prompt with the transaction and making it right when I had a return!!!!! Forever a fan of Guapi!👍❤️

Reply from Guapi
Ron Lacson at Guapi has the best customer’s service ever. I had trouble with an order that was placed wrong and he got it resolved right the way. He apologized and took care of everything. I cannot thank him enough for everything he has done for my order.I would recommend this website to anyone who wants to place an order because they are good at responses.

Reply from Guapi
I ordered two pair of pants from them which they said was available on the website one they said they sold out in my size and the other pair was to big so I sent them back I emailed them bout both pair no response and I’m still waiting on my money from one pair

Reply from Guapi
Every pair of jeans I’ve ordered have been perfect and different,their style stands out and also helps mine! Also their customer service it top tier,their always in contact and their shipping and delivery service is fast,even their return services was perfect I highly recommend to shop with them

Reply from Guapi
they delivered on time and the pants are high quality! in love with them

Reply from Guapi
There product is excellent, material very good. i only wish i took one size up. But the leather pants is great. The customer service is good, they do contact you and i got my product very promptly.My experience was overall awsome and i will be shopping on this website again.

Reply from Guapi
Pants came like it shows in pic fits perfect

Reply from Guapi
I work at Trader Joe's and our dress code requires certain shirts or hoodies, but leaves it up to us to rock styling pants. I've actually got a reoccurring gig to DJ at Trader Joe's (I'm a 20+ year Turntablist that still enters the DMCs), and I do it under the name: Mr. Fancy Pants... So you're getting this upcoming review of Guapi from Mr. Fancy Pants himself folks! Behold:
Guapi has by far the best pants I've ever owned. Their quality of fabric and their style is unparalleled; I just received their spiked leather pants and they're literally the most amazing pair of pants I've ever seen. I've purchased a handful of their other britches, and they are all super bitchin'! Their cargos decked out with mad pockets are incredible. Their stacked denim is extra long and bunch up at my calves very nicely, even for my towering 6'6" person. I'm holding tight for the SUPER stacked denim I've ordered, I see that style as being the new-new of baggy.
I rock all these at work, probably the most high-traffic store in my county, and can fairly accurately say, I am the best-dressed lad (waist down) in my county, if not the whole state.
Guapi had an incredibly generous sale for the New Year and I ended up paying $54 on a pair of $170 trousers! So their sales are slay as well.
I also wanted to say Guapi sends everything in excellent time, shipping their wares and managing to have them arrive at my door usually within a week to a week and a half.
So if you want to get the best pants in the business, take the plunge, and spend a few extra bucks on these bad bois- you won't regret it!
- Mr. Fancy Pants

Reply from Guapi
I recently ordered two pairs of jeans and one pair was out of stock I’ve been trying to get my credit to apply to another pair of jeans but I can’t get in contact with customer service in order to make it happen I’m seriously irritated by there lack of communication and there time it takes to respond to my messages I just wanted another pair of jeans and the credit to make it happen I ordered them for an event and now I’m just at a lost with it there service is unacceptable

Reply from Guapi
Jessica wells was really helpful with my order thanks to the Guapi team great clothing brand

Reply from Guapi
I'm glad that gaupi was able to rectify, the exchange for the correct size, the quality of the jeans were good, good material,

Reply from Guapi
I want to take the time to let guy's know that I love my jacket and pants the quality is over the top and the shipping was super fast you guy's did a great job on this outfit and hopefully you make it in Black keep up the great work 👍🏾👍🏾👍🏾👍🏾👍🏾
Guapi clothing is always high quality. I'm an entertainer so my look is very important, and I always trust guapi clothing to style my biggest venues. Highly recommended if you want that celebrity designer look.
I am a very satisfied customer. I now have four pair. The quality along with the creativity of the jeans are always on point. They’re extremely eye catching and they always get me looks when I step out. Shipping is fast and they have great customer service. I’m sure pair number five is right around the corner!
Great service and professionalism . Product came in and met all my expectations for fit and comfort. Looking forward to purchasing againn. Thank you
Best jean brand hands down! Worth every dollar.
My daughter loves their clothes! Great quality & amazing customer service!! She gets a lot of compliments & is obsessed!
Great premium jeans , fit true to size , very comfortable and stylish. I was very impressed with the quality of their jeans. I love them
Guapi is one of the most amazing brands I have ever come across. With unique jeans, joggers, and cargo pants they offer a very unique experience making most products 1 of 100 and giving away collectors card, reflective tags, and stickers. The details on all of their products are very unique and tailored perfectly to the collections they are apart of.
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