Guardian Litigation Group, LLP Reviews 1,225

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's efficiency, professionalism, and helpfulness. Many people appreciate the clear communication and guidance provided, making complex processes manageable. Consumers frequently mention the positive customer service, noting that representatives are communicative, understanding, and readily available to answer questions, contributing to a stress-free experience. However, some customers also noted issues with payment processes, including billing discrepancies, unexpected charges, and difficulties accessing account balances. A few other people also felt that the company's practices regarding loans and commission structures were unclear, leading to frustration and concerns about the impact on their financial records.

What people talk about most

Service

People report positive experiences with service. Many customers express satisfaction, highlighting the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the professionalism... See more

Payment

Consumers find payment experiences to be ambiguous. While some reviewers appreciate the assistance in paying... See more

User experience

Clients share positive opinions on user experience, highlighting that everything was presented clearly and... See more

Based on these reviews

Rated 5 out of 5 stars

Listen, if you want a real debt consolidation company that isn't full of gimmicks trying to make money off of you, guardian lit. Is where is at. Monthly check in's, well organized, you have access t... See more

Company replied

Rated 5 out of 5 stars

This company assist and guide you to pay off debts that are stuck to your neck. They advise and lead you to how your debts and be managed and paid off. I haven't regretted being with them. I feel lib... See more

Company replied

Rated 5 out of 5 stars

They are very communicative, easy to reach and easy to manage. They do follow up phone calls every month. They try their best to assist what you need and I've always experienced good customer service... See more

Company replied

Rated 5 out of 5 stars

. . .been working with guardian for almost 4 yrs. . .they r efficient & effective, personable & professional. . .they have provided excellent service & taken me through a process i would never have be... See more

Company replied


Company details

  1. Debt Relief Service
  2. Law Firm

Written by the company

Guardian Litigation Group, LLP has a team of reliable and reputable lawyers who proudly assist clients throughout Irvine and the surrounding areas in the areas of estate planning, employment law, debtor’s rights, and personal injury law. Guardian Litigation Group, LLP makes it their mission to provide unparalleled legal services and support to clients of all backgrounds throughout Irvine and the surrounding areas. They have a stellar reputation for listening to their clients’ concerns so they can become familiar with their unique situations and deliver outstanding legal representation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Everyone has been so helpful and kind…

Everyone has been so helpful and kind during this ordeal.

March 31, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind words. We understand that this process can be challenging, and we’re truly glad to hear that our team has been helpful and supportive along the way. Providing compassionate and attentive service is very important to us, and we appreciate the trust you’ve placed in our team.

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Rated 1 out of 5 stars

This is one of the worst companies I…

This is one of the worst companies I have ever done business with. Their first instruction/advice was to not contact my creditors.They said I could but they told me my creditors would would all lie to me. That was a lie. I decided to to remove my business account credit card from their management which had a total of $660 debt and they said that I would still have to send them more money per month even though they were not responsible for settling $660 worth of debt. We argued about that. A supervisor eventually told me it was because they would be deducting their commission every time I paid them. They are not legally supposed to do that. It is only after paying my debtor back to what was agreed upon that they take their commission. Even though I contacted all my accounts and gave them GaurdianLit's email and phone, Guardian only contected 1 company out of 8. Had I contacted CreditOneBank.com immediately, explained my hardship situation, COB would have paid my minimum amount due for 6 months. Now one of those accounts is in collections because it was too late for me to negotiate a payment plan, with them. All my other accounts I am having to pay all my increased debt back with late fees and incurred interest. My credit scored dropped by 170 points. Accounts I held for over 13 years are no longer available. I fired them 4 months into the program but they still kept money I sent them for the 4th month and sent some to the client after I had fired them. They lied and said they terminated the contract. They took commission of 27% from my original debt amount as opposed to applying the 27% to the amount they negotiated which was half the original amount. I complained to the FTC, CFPB,Tenn AG. I may still file with Calif.AG,Illinois AG and the FBI. All they do is lie,cheat and steal. They did pay back most of the money negotiated with one creditor,but I am left paying back the original debt plus late fees which was more than twice as much. Worst business I ever made. If you want to be treated smoothly with garbage and disaster, this is the best company to deal with.

November 23, 2025
Unprompted review
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Reply from Guardian Litigation Group, LLP

Hi William,
Thank you for your feedback. We take concerns like this very seriously, though we are unable to locate your account based on the name provided.

We want to be clear that Guardian Litigation Group does not engage in any illegal practices, and we are fully transparent about our process from the start. During enrollment, we explain that our fee is a 27% contingency fee based on the total enrolled debt, and it is only earned after a debt is successfully settled. We also advise clients about potential credit impacts and how creditor communication may be handled throughout the program.

Because every situation is unique, we would welcome the opportunity to review your concerns in detail and clarify any misunderstandings. Please reach out to our office directly so we can investigate and address this with you properly.

Guardian Litigation Group

Rated 5 out of 5 stars

I’m well pleased with their performance…


I’m well pleased with their performance and negotiations.

March 27, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your feedback! We’re glad to hear you’re pleased with our performance and negotiation efforts. Our team is committed to achieving the best possible outcomes for our clients, and we truly appreciate your trust in us.

Rated 5 out of 5 stars

The process was very speedy

March 27, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your feedback! We’re glad to hear the process was quick and efficient for you. Our team works hard to move things along as smoothly and promptly as possible while maintaining quality service. We appreciate your trust in us!

Rated 5 out of 5 stars

Accountability

My experience was outstanding. Every interaction was marked by kindness, expertise, and respect. I felt well-informed throughout the process, and the level of courtesy shown made a meaningful difference. I’m grateful for such exceptional service

March 27, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your thoughtful and heartfelt feedback. We’re truly honored to hear that your experience was outstanding and that our team’s kindness, expertise, and respect made a meaningful impact. Keeping you well-informed and supported throughout the process is always our goal. We sincerely appreciate your trust and are grateful for the opportunity to assist you.

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Rated 4 out of 5 stars

Friendly and professional staff

March 26, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your kind words! We’re glad to hear you found our team friendly and professional. Providing a positive and supportive experience is very important to us, and we truly appreciate your feedback.

Rated 4 out of 5 stars

I’ve been communicated with regularly

I’ve been communicated with regularly. All associates very helpful and polite at all times. I was hoping that this acct would be settled for less but am pleased it is finally settled.

March 26, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for sharing your experience. We’re glad to hear that our team kept you informed and provided helpful, courteous support throughout the process. We understand your hopes regarding the settlement, and we truly appreciate your patience and trust as we worked to bring your account to a resolution.

Rated 5 out of 5 stars

The timing of the resolution of the…

The timing of the resolution of the matter. I appreciate you sharing the details in the update of my case to keep me informed of any progress made.

March 25, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your thoughtful feedback! We’re glad to hear that the timing of your case resolution and the updates provided have been helpful. Keeping you informed every step of the way is very important to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

This has ben alot of help getting my…

This has been alot of help getting my debt in control

March 25, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your feedback! We’re so glad to hear that our services have helped you get your debt under control. It means a lot to us to be part of your progress, and we’re here to continue supporting you every step of the way.

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Rated 5 out of 5 stars

Debt liberation!

This company assist and guide you to pay off debts that are stuck to your neck. They advise and lead you to how your debts and be managed and paid off. I haven't regretted being with them. I feel liberated and have some inner peace. Thanks to GuardianLitigationGroup.

March 23, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for sharing your experience. We’re truly grateful for your trust and are so glad to hear that our guidance has helped bring you a sense of relief and peace of mind. Supporting you through this process and helping you move toward financial freedom is exactly what we strive for. Please know we’re always here for you every step of the way.

Rated 5 out of 5 stars

I only have to be involved to approve a…

I only have to be involved to approve a settlement.

I am looking forward to getting the others settled.

March 19, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your feedback. We’re glad to hear that the process has been smooth and that your involvement has been minimal aside from approving settlements. Our goal is to handle the heavy lifting for you, and we’re just as eager to continue working toward resolving your remaining accounts. We appreciate your trust in us and look forward to helping you reach full resolution.

Rated 4 out of 5 stars

Great customer service.

March 23, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your kind words! We’re glad to hear you had a great experience with our team. Providing excellent customer service is always our priority, and we truly appreciate your support.

Rated 4 out of 5 stars

Nice people

Nice people. Organized

March 21, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your feedback! We’re glad to hear you found our team both friendly and organized. Providing a positive and efficient experience is very important to us, and we truly appreciate your support.

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Rated 5 out of 5 stars

Excellence

There are agencies that are proactive in providing realistic solutions to help mitigate and find solutions in realtime, and aGuardian is phenomenal with subject matter experts.

March 20, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your thoughtful feedback. We’re proud to have a proactive team dedicated to providing realistic, timely solutions, and it means a lot to hear that our subject matter experts have made a positive impact. We truly appreciate your trust and support.

Rated 5 out of 5 stars

Hopefully

Hopefully! Everyone will got like me.

March 19, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind words! We truly appreciate your support and are glad to hear you’ve had a positive experience with us. We’ll continue working hard to provide the same level of service to everyone we assist.

Rated 5 out of 5 stars

Debt free

Just settled another account Thank You Guardian for helping me in my need and so quickly

March 20, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for sharing this great update! We’re so glad we could assist you quickly and help get another account resolved. It means a lot to be there when you need us, and we truly appreciate your continued trust in our team.

Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable staff.

March 19, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind feedback! We’re glad to hear that you found our team professional and knowledgeable. Providing reliable guidance and support is very important to us, and we truly appreciate your trust.

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Rated 1 out of 5 stars

After I fully funded my settlement

After I fully funded my settlement, they delayed action until my account went to lawsuit. When the settlement was finally paid, they withdrew an additional $1,000 from my bank account without authorization and applied undisclosed fees.

Most concerning, even after payment, they cannot provide a fully executed stipulation for settlement and dismissal or confirm the case has been closed.

Unauthorized charges and failure to properly complete a legal settlement. Not trustworthy.

January 23, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Nicole, thank you for bringing this to our attention. We take concerns like yours very seriously, especially when they involve account activity and the status of a legal matter.

Unfortunately, we’re unable to access or discuss specific account details without verifying your information. We would very much like the opportunity to review your situation in detail, address your concerns regarding the payment, fees, and case status, and ensure everything has been handled properly.

Please contact our office directly at your earliest convenience so we can locate your account and assist you further. We are committed to resolving this and providing you with clear answers.

Rated 5 out of 5 stars

The relief of finally being debt free.

The relief of finally being debt free.

March 18, 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for sharing this milestone! Becoming debt-free is a huge achievement, and we’re honored to have been part of your journey. We’re so glad you’re feeling that sense of relief—it’s exactly what we strive to help our clients achieve.

Rated 5 out of 5 stars

Very happy and satisfied gracefully

Very happy and satisfied gracefully

March 17, 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you so much for your kind words! We’re truly grateful for the opportunity to assist you and are so glad to hear you’re happy and satisfied with your experience. Your feedback means a lot to our team, and we’re always here if you ever need anything in the future.

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