Guiide Reviews 842

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the ease of use and intuitive nature of the website and app. Many found the product to be an incredibly valuable and comprehensive tool for retirement planning, appreciating its ability to provide clear, actionable insights into their financial future. People also noted the great value for money, especially considering the robust features offered. However, some customers also noted that the tool currently lacks functionality for couples, requiring separate accounts for partners. A few other people also felt that the options for manually adjusting yearly pension withdrawals were limited, and some desired more detailed analysis or specific tax band selections.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, highlighting the tool's ease of use and... See more

Product

Consumers find the product to be a positive and excellent pension planning tool. Many reviewers praise its... See more

Website

Clients share positive opinions on the website, often praising its ease of use for data input and clear... See more

Value for money

People report positive experiences with value for money. Customers find it to be an incredibly valuable... See more

Application

Customers had positive experiences with the app, finding it a very useful tool for amalgamating finances and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An incredibly valuable retirement planning tool! I stumbled upon this website when looking through retirement planning forums on facebook, and I'm so pleased I did. It was a simple task to enter det... See more

Company replied

Rated 5 out of 5 stars

Guiide retirement finance modeller worked well for me. Gives both graphics and tabulated output. Easy data input and clear options for interest rate assumptions. A couple of additional features would... See more

Company replied

Rated 5 out of 5 stars

Really simple to use and gives a good indication of what’s possible - maybe sooner than some would expect. Lots of variables can throw things off course but that’s life. For anyone that hasn’t looke... See more

Company replied

Rated 5 out of 5 stars

Finally a really good pension and drawdown planner. Unlike many others, Guiide takes a holistic approach to all my finances including pensions, ISAs and other savings and then allows me to tweak num... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Planner

Written by the company

We only have one aim, to give savers direct access to, or allow trustees, employers and providers to provide tools their pension savers need, to improve their retirement outcomes. Put simply, there are plenty of tools which tell pension savers if they take A each year, earn B returns, their pots will last for C years. For almost everyone these offer no practical help, as nearly everyone has other income or savings to put towards retirement. Included in these are State Pensions, Final Salary pensions, ISA savings and part time work for example. Some of these are taxable, some are not. Our tool is the only fully holistic planning tool that can be used directly by individuals without expert input. Our tool answers the one question pension savers actually want answered, "How do I use everything I have, to get the after tax income I want in retirement?". You can visit the Guiide website for much more detail and to try it for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

842 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Pension projections

Very informative and user friendly.

July 26, 2025
Guiide logo

Reply from Guiide

HI Dave

Many thanks for the review and pleased you find it user friendly as thats the aim.

Thanks

Kevin

Rated 5 out of 5 stars

Useful free to use tool to give an…

Useful free to use tool to give an overview of your financial position vs your goals

July 24, 2025
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Reply from Guiide

Hi Andrew

Many thanks for takin the time to give us a review and great you find it helpful

Thanks

Kevin

Rated 5 out of 5 stars

Fantastic tool

Fantastic tool for testing a number of scenarios. Very easy to use and interpret.

July 20, 2025
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Reply from Guiide

Thanks for taking the time to give us a review and great you found it easy to use as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Really useful tool to help with…

Really useful tool to help with retirement planning and understanding.

July 24, 2025
Guiide logo

Reply from Guiide

Hi Paul

Many thanks for the review and really pleased you find it helpful

Thanks again

Kevin

Rated 5 out of 5 stars

Easy to use and great planning tool

Easy to use and great planning tool, very useful and being able to change and test different scenarios is very informative.

July 17, 2025
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Reply from Guiide

Thanks so much for the review and really pleased you found it easy to use as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Great pension planning tool for everyone

This is a great free tool for retirement planning, simple to understand and gives a clearly laid out dashboard. I have seen features improve over the couple of years I have used it and am awaiting the couples features with great anticipation. My only slight gripe is the slightly clunky income wants section. Adding a feature to taper away income after 80 would be good and also a potential warning about the upcoming IHT issue for larger pots.

July 26, 2025
Unprompted review
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Reply from Guiide

Many thanks for the review and the great feedback around the Wants page and IHT, both of which we will look to see how we can improve

Thanks again

Kevin

Rated 5 out of 5 stars

A great tool with flexibility.

A great tool with flexibility to make various assumptions giving details of what would work. Pretty straighforward to use. Would recommend to others

July 17, 2025
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Reply from Guiide

Hi David

Many thanks for review and really pleased you found it straightforward to use as thats the aim.

Thanks again

Kevin

Rated 5 out of 5 stars

very useful online tool

very useful online tool
well written instructions
free to use, save and download the plan

July 15, 2025
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Reply from Guiide

Hi Pete

Many thanks for the review and really pleased you like it

Thanks

Kevin

Rated 5 out of 5 stars

Banish Pension Fear..

Early days yet but this seems to be an invaluable tool that has simplified my pension options.
To show me how much to draw out of my Pot to top up State Pension and roughly how much Tax i pay is great.
Great tool.Thanks.

July 13, 2025
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Reply from Guiide

Hi Stephen

If we can help banish some pension fear that is great. Everyone one day has to ask "have I likely got enough to see out my days" and if we can help with that, great.

Many thanks again for the review

Kevin

Rated 5 out of 5 stars

Easy to use

Easy to use, looking forward to the couples section.

July 7, 2025
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Reply from Guiide

Hi David

Many thanks for the review and really pleased you find it easy to use as that the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Superb way to get a grip on your pension plans

Easy to complete. Much more informative than general pension estimates and the adjustments for different scenarios are extremely useful. Reassuring or a reality check, either way it’s good to know where you stand.

July 4, 2025
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Reply from Guiide

Hi David

Sorry for the delay in reply been on holiday. Many thanks for the review and really pleased you like it

Thanks again

Kevin

Rated 5 out of 5 stars

Excellent

simple to use and clear results

July 2, 2025
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Reply from Guiide

Hi Martin

Thanks for taking the time to give us a review and really plesaed you say simple to use as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Great retirement planner

Great site would recommend to all who are thinking about retirement give it a try

July 1, 2025
Guiide logo

Reply from Guiide

Hi

Many thanks for the review, pleased you like it and thanks for recommending to others

Thanks again

Kevin

Rated 5 out of 5 stars

Great tool as an MVP, really helping with my thinking.

Great tool as an MVP, just the type of thing I've been looking for to replace my less than simple spreadsheet :) Really feature rich and can't stop playing with this. shame this isn't open source as I'd want to contribute as a developer.

I have loads of ideas that would enhance the experience:

- Allowing you to add tags or names to the different elements e.g. defined benefit and personal pensions - so being able to say which pension is which will help with visual tracking.

- Clearer totals of current and projected pots at retirement age, in the Haves section and on the Dashboard.

- Show the annual retirement payment also in real terms across the tool not just in the wants section e.g along side the calculated values at the end and on the dashboard. This gives folks a realistic figure of what they will be able to afford at the time.

- Set multiple Pensions with individual growth rates, as one fund may have a different risk factor to another so the ability to vary this at a granular level --as an advanced option.

- Expand annuity granularity e.g. for health and postcode - advanced option

- Allow granularity on the projected pension contributions e.g.
percentage increase can be varied from the 2.5 percent. may want to contribute more than the base per year.

- More granular contributions in future years - fixed per month or year in each of the years leading up to the retirement date. Can be an advanced option

- One off pension contributions expected on a certain year before retirement e.g. windfalls, to be added to pensions (up to max limit by HMRC) or Savings - again as an advanced option

- More scenarios, though i can't think of any - perhaps more granular control of them (as an advanced option?) - though the ones mentioned are a great start!

All in all really good to see the graphs, the scenarios and actually work out what we can do to get to a target.

July 2, 2025
Unprompted review
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Reply from Guiide

Hi William

Many thanks for such a comprehensive review and brilliant suggestions. We will definitely look into each of these and see what more we can add to help people more.

Thanks again, really helpful

Kevin

Rated 4 out of 5 stars

Great tool !!

Great tool to help understand retirement income.
Will be even more useful when the version for couples is developed.

If I could change one thing it would be to be able to adjust inflation. 2.5% seems very optimistic appreciating it is the average advisors use. The lower your income the higher your level of inflation. I believe mine is more like 4.5% and it is unlikely to improve given food and utility prices.

June 22, 2025
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Reply from Guiide

Hi Pete

Many thanks and great point, the lower your income the higher the potential personal inflation. We should let people select an inflation rate for themselves.

Thanks again

Kevin

Rated 4 out of 5 stars

GREAT TOOL. Guided Drawdown and couples planning seems to be stalled.

Great tool if your situation is straightforward. But Guided Drawdown and Couples planning has been promised for over a year now. How about an update and honestly on where you are on this ( … I’m sure there are many complications trying to achieve this)? The blog pages seem to be getting a bit stale.
GREAT TOOL FOR CHECKING YOUR CURRENT FINANCIAL SITUATION.

June 30, 2025
Unprompted review
Guiide logo

Reply from Guiide

Hi Paul

Many thanks for your email and I share your frustration. Here is the honest reply on where we are on this. Couples planning is built, it has been for a little while, but it needs to be connected up between the first and second user. The first customer (me) to be able to use the new Guided drawdown provider (Pathlines) and Investment funds (Invesco) connected to their Guiide plan will be this month. Once I have tested it all, it will open to everyone in July. However there is one caveat. The FCA. In recent months we have been engaging with them to make sure both couples planning and our guided product do not stray into what could be considered as "advice" as we are not advisers, we can only offer guidance. As you can imagine, as these are new solutions no-one else is currently offering, that is an extremely thorough process, involving lots of discussions and legal advice on wording used. Today I see they updated their long awaited Targeted Support framework, which I am hoping will make what we have been trying to do for some time easier for firms like us.

Hope this helpful and I am sorry this has been taking so long, but I can assure you we are literally working every hour we can to get over any obstacles to get this sorted. Its our number one priority.

Thanks

Kevin

Rated 5 out of 5 stars

This is an excellent tool to model…

This is an excellent tool to model different retirement options.
I have used financial advisors who have worked with similar tools, but to be able to model my own scenarios at home, gives me the confidence that what the advisor is telling me is correct. I had got similar results using my own spreadsheets, but Guide confirmed I hadn't missed anything major. Something this useful that is free to use is rare and very welcome.

June 16, 2025
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Reply from Guiide

Hi Brian

Many thanks for the review, we cant replace advice but for those looking to do things themselves or take our plans to their adviser I hope we can be useful

Thanks again

Kevin

Rated 5 out of 5 stars

Very simple to use

Very simple to use, and free. Couples version will be amazing

June 26, 2025
Unprompted review
Guiide logo

Reply from Guiide

Hi Andrew

Thanks for the review, really pleased you found it simple to use as thats the aim

Thanks again

Kevin

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