Guiide Reviews 838

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the user experience, finding the tool incredibly valuable, simple, and intuitive for retirement planning. Many highlight the product's comprehensive nature, its ability to integrate various financial elements, and the clear, jargon-free results it provides. People appreciate the website's ease of use and the excellent value for money, especially considering it's a free service. However, some customers also noted limitations, particularly the lack of a dedicated feature for couples to plan together, requiring separate accounts. A few users desired more detailed analytical options, the ability to manually adjust yearly pension withdrawals, or more specific tax band selections.

What people talk about most

User experience

Customers consistently express satisfaction with the user experience, highlighting the tool's ease of use and... See more

Product

Users describe positive interactions with the product, highlighting it as an excellent, simple, and free... See more

Website

People report positive experiences with the website, praising its ease of use for data input and clear... See more

Value for money

Clients share positive opinions on value for money, often highlighting the service as an incredibly valuable... See more

Application

Customers express great satisfaction with the app, highlighting its utility as a financial planning tool.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An incredibly valuable retirement planning tool! I stumbled upon this website when looking through retirement planning forums on facebook, and I'm so pleased I did. It was a simple task to enter det... See more

Company replied

Rated 5 out of 5 stars

Guiide retirement finance modeller worked well for me. Gives both graphics and tabulated output. Easy data input and clear options for interest rate assumptions. A couple of additional features would... See more

Company replied

Rated 5 out of 5 stars

Really simple to use and gives a good indication of what’s possible - maybe sooner than some would expect. Lots of variables can throw things off course but that’s life. For anyone that hasn’t looke... See more

Company replied

Rated 5 out of 5 stars

Really helpful in helping me get a bead on where I might be heading. The modellers are a great help and have allowed me to see how I *might* be able to bridge the gap between potential early retiremen... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Planner

Written by the company

We only have one aim, to give savers direct access to, or allow trustees, employers and providers to provide tools their pension savers need, to improve their retirement outcomes. Put simply, there are plenty of tools which tell pension savers if they take A each year, earn B returns, their pots will last for C years. For almost everyone these offer no practical help, as nearly everyone has other income or savings to put towards retirement. Included in these are State Pensions, Final Salary pensions, ISA savings and part time work for example. Some of these are taxable, some are not. Our tool is the only fully holistic planning tool that can be used directly by individuals without expert input. Our tool answers the one question pension savers actually want answered, "How do I use everything I have, to get the after tax income I want in retirement?". You can visit the Guiide website for much more detail and to try it for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

838 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Guiide is an excellent free pension calculator

Guiide is an excellent free pension calculator that I would highly recommend. It’s very easy to use, gives clear results instantly, and avoids the usual jargon that makes financial tools confusing. The results are practical, meaningful, and genuinely useful for making better choices with your hard-earned money.

What I really valued is how Guiide shows you not only how long your money might last, but also offers possible solutions if things don’t go exactly to plan. It’s a great starting point for anyone wanting a straightforward picture of their retirement options.

On top of that, the customer service is outstanding. When I contacted their support with a few questions, I received a friendly and helpful response within a couple of hours even late on a Friday afternoon. Kevin Hollister went out of his way to clarify my queries, which gave me real confidence in using the tool.

In short, Guiide is a clear, simple, and highly effective way to plan ahead for retirement. I’d recommend it to anyone who wants reliable insight without the complexity.

August 15, 2025
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Reply from Guiide

Hi Paul

Many thanks for taking the time to give us such a nice detailed review. Always happy to help you and others with any questions so you can get the most from it.

Thanks again

Kevin

Rated 5 out of 5 stars

Excellent & Informative Pension Planning

Guide offer a Great Website with an informative easy to use questionnaire, that lets you plan and model different stress tested retirement plan options

August 18, 2025
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Reply from Guiide

Hi David

Many thanks for the review and really pleased you like it.

Thanks again

Kevin

Rated 5 out of 5 stars

WoW very very impressive and user…

WoW very very impressive and user friendly - lots of opportunity to change figures as you proceed through the plan and assistance on how to improve.. I have looked at many different planners and this is by far the best - already shared link with friends and family.

August 19, 2025
Unprompted review
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Reply from Guiide

Hi Sharon

Many thanks for the review, really pleased you like it and are happy to share to others.

Thanks again

Kevin

Rated 5 out of 5 stars

The website is brilliant

The website is brilliant. It allows you to easily and quickly enter all of you pension and savings info then calculates what level of monthly payments you could expect to receive for life. It's easy to alter your options until you arrive at an acceptable outcome. Very informative.

August 15, 2025
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Reply from Guiide

Hi Mike

Many thanks for the review and pleased you like it

Kevin

Rated 5 out of 5 stars

Easy and very useful results…

Easy and very useful results immediately
Great tool to get started with real meaningful results.
Look forward to Spouse and other useful options.
Well done..

August 13, 2025
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Reply from Guiide

Hi Nick

Thanks so much for taking the time to give us a review and really pleased you like it

Thanks again

Kevin

Rated 5 out of 5 stars

Best available tool in the UK

The best tool for retirement cashflow and withdrawal planning available in the UK imo. I've been using this over the past 18 months to generate separate plans for myself and my wife and a month ago gave 6 months notice of retirement.
I've previously contacted support with questions and ideas and received helpful and friendly feedback within the same day.
Since the demise of defined benefit pensions the UK has been crying out for something for individuals to use to help them plan retirement and this is it

August 14, 2025
Unprompted review
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Reply from Guiide

Hi Neil

So many thanks for the review and really pleased you have used it for a long time. That's the aim, things change and we can support people over time to keep on track.

Thanks again

Kevin

Rated 5 out of 5 stars

Financial future laid out clearly and in a jiffy

Everything needed to see a clear picture of the future in an easily understandable flow with quick links to .gov to find all needed information to input ina jiffy. The site working well and logically. No confusing jargon - CLEAR GUIDANCE and that's what I'm was looking for. Within 20mins or so I knew where my financial future was heading. High praise from me for this fantastic site.

August 13, 2025
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Reply from Guiide

Hi

So many thanks for taking the time to give us a review, yes clear guidance is what we aim for so really pleased is seems that way.

Thanks again

Kevin

Rated 4 out of 5 stars

Brilliant tool

Brilliant tool, the only issue for me was that I could not enter a DB pension levelling option

August 12, 2025
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Reply from Guiide

Hi Michael

Email me at contact@guiide.co.uk and I am sure we can talk through how to model this with a bit or a workaround

Thanks

Kevin

Rated 4 out of 5 stars

Powerful Financial Planning App

Probably more powerful than any of its competitor apps for retirement financial planning. Could always have inputs for more (a bit more detailed health history, more country specific etc). However, as it’s free, I can’t complain too much.

August 4, 2025
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Reply from Guiide

Hi Martin

Many thanks for the review, understand your points but don't want to be too intrusive around health questions and is UK specific, although calls for a version in Ireland which we are working on.

Thanks again

Kevin

Rated 5 out of 5 stars

First time using Guiide

I really enjoyed my first time using Guiide and would recommend others to use it too.

August 11, 2025
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Reply from Guiide

Hi John

Many thanks for the review and really pleased you would recommend to others

Thanks again

Kevin

Rated 3 out of 5 stars

Somewhat useful.

Somewhat useful.
It's difficult for a tool like this to be generally applicable to capture joint income with multiple income streams and consider overall tax burdens including inheritance.....

August 2, 2025
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Reply from Guiide

Hi Ruby

Many thanks for the feedback. Although we are adding couples planning soon, we do agree that we cannot provide everything in a free tool like this without stepping over the boundary into advice.

For that level of depth there are various tools used by advisers that you can benefit from as part of the advice process. The modelling they undertake for you with those tools is usually included within their overall advice fees.

Many thanks

Kevin

Rated 5 out of 5 stars

Very easy to use and gives a good…

Very easy to use and gives a good indication on how long money will last

August 9, 2025
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Reply from Guiide

Hi Shaun

Many thanks for taking the time to give us a review, love hearing easy to use as thats the aim

Thanks

Kevin

Rated 5 out of 5 stars

Really simple to use

Really simple to use and gives a good indication of what’s possible - maybe sooner than some would expect. Lots of variables can throw things off course but that’s life. For anyone that hasn’t looked into retirement in any detail, this will give a good starting point to open up a conversation with a financial/investment expert. They’ll have a more detailed tool but it won’t be a million miles off what Guiide offers.

August 6, 2025
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Reply from Guiide

Hi Alan

Many thanks for the review, yes please do download any plan built with us and take it to an adviser if wanted to give them a good starting base from which to work from

Thanks again

Kevin

Rated 4 out of 5 stars

Useful retirement planning tool

The website gave quite a few options for customisation and allowed me to get a good idea of future funding. Lost one star for being just based on a single person with no options for a couple - I put the totals in so it was directionally correct but it didn't include both tax allowances.

August 3, 2025
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Reply from Guiide

Hi

Many thanks for the review, couples modelling coming soon (I know we keep saying it), but hopefully last email I sent out gave a bit of clarity on why it and other things are taking a lot longer than expected.

Thanks again

Kevin

Rated 5 out of 5 stars

Second best 10 minutes I have spent in my life

Finally a really good pension and drawdown planner. Unlike many others, Guiide takes a holistic approach to all my finances including pensions, ISAs and other savings and then allows me to tweak numbers to mitigate various scenarios. I feel a level of confidence that I can finally project my numbers into a workable and meaningful plan. I particularly like that it creates a plan to help minimise the amount of tax I will pay during retirement.

In the long term I would like to see the ability to adjust some of the 'assumptions' e.g. inflation, tax free allowance etc. Also maybe a few UI tweaks e.g. when you want to change the numbers using 'set all' in your income plan, it would be good if it told you what the current numbers are.

August 5, 2025
Unprompted review
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Reply from Guiide

Hi Ken

Many thanks for the comprehensive review and feedback which is great to get. Yes a lot of these points are on our roadmap, just been so busy with couples and our product launch.

Thanks again

Kevin

Rated 4 out of 5 stars

Pension projections

Very informative and user friendly.

July 26, 2025
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Reply from Guiide

HI Dave

Many thanks for the review and pleased you find it user friendly as thats the aim.

Thanks

Kevin

Rated 5 out of 5 stars

Useful free to use tool to give an…

Useful free to use tool to give an overview of your financial position vs your goals

July 24, 2025
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Reply from Guiide

Hi Andrew

Many thanks for takin the time to give us a review and great you find it helpful

Thanks

Kevin

Rated 5 out of 5 stars

Fantastic tool

Fantastic tool for testing a number of scenarios. Very easy to use and interpret.

July 20, 2025
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Reply from Guiide

Thanks for taking the time to give us a review and great you found it easy to use as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Really useful tool to help with…

Really useful tool to help with retirement planning and understanding.

July 24, 2025
Guiide logo

Reply from Guiide

Hi Paul

Many thanks for the review and really pleased you find it helpful

Thanks again

Kevin

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