Gullei Company Limited Reviews 655

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Do NOT deal with this sham company. I bought a watch from them (and after waiting 2 weeks for delivery)the watch was dfefective right out of the box. I made sure to follow the directions explic... See more

Rated 5 out of 5 stars

The couples watch set I ordered was exactly as described and very lovely in person aswell. Good quality product. Also want to give a shout out to the excellent customer service team. My order got lost... See more

Rated 4 out of 5 stars

Ordered his/her wedding set. They were beautiful, fit perfect, arrived when expected and engraving was awesome. Only issue: male ring looked like female ring with wider band. Everyone thinks its a wom... See more

Rated 5 out of 5 stars

Loved everything, the service , the package was well packed , the small jewelry boxes are cute , but especially the jewelries are stunning ⭐️⭐️, my second time shopping at Gullei’s and I’m getting the... See more

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3.7

Average

TrustScore 3.5 out of 5

655 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Product not received, over 3 weeks now.

I purchased an item on 12/16/21. It appeared that the item was in stock and in the US, although to be fair that was not explicit on the website. I paid for express shipping in order to get the product before Christmas. After Christmas, I inquired about the delivery and got a tracking report that said the item was in Kiev, Ukraine. I have followed up twice with Gullei and while they do reply promptly, they offer no update or explanation as to whether I can expect delivery. There has been no movement on the shipment tracker since 12/23/21 and it is now January 8th. I am hopeful that my $35 was not wasted on a scam. It really feels like a scam at this time. I will update this review if and when I receive delivery of my product. Needless to say, I am disappointed and will not buy from this vendor again.

January 8, 2022
Unprompted review
Gullei Company Limited logo

Reply from Gullei Company Limited

We are very sorry for the inconvenience caused, can you please email us and provide us your full name or email address that you had used during placing an order so that we can guide you regarding your order. Please note that only few orders from one of our overseas warehouse suffered delays last month when due to new covid variant situation thousands of domestic flights were cancelled which caused a backlog with USPS but new delivers do not have any issues now. Waiting for you to contact us through an email. thank you

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Rated 1 out of 5 stars

This is a awful website

This is a awful website! I was so excited to receive my order until I opened it and realized that it was completely wrong! The wrong bracelets and another couples name on them!! Please do not waste your money on this bullsh**! I am beyond livid!

January 2, 2022
Unprompted review
Gullei Company Limited logo

Reply from Gullei Company Limited

Dear Ariana, we are very sorry for an inconvenience caused, we have tried locating an order from the name you have used in the review but we are unable to find any order, can you please email and provide us your order# and we will reship to you correct item if you have received a wrong item. Thank you

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Rated 5 out of 5 stars

The quality was pretty great

The quality was pretty great and it came in with a kit to clean the necklace, overall I'd say it's a good Christmas present and a good gift for my lover

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Happy with the rings I ordered

The rings I ordered were exactly what I expected and they’re simple and perfect for me and my boyfriend. I love that the size is adjustable. Shipping wasn’t the fastest but it didn’t cost much and was worth the wait.

December 14, 2021
Unprompted review

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