Very pleasant conversation with a very nice and understanding person. 10/10 service!
Company replied
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See what reviewers are saying
god service. let at administrere din konto.
Company replied
I changed to Gul Strom a couple of years ago and have seen a difference in the payment amount. The service is great and if I have a question I can call and get help immediately. I am very happy with... See more
Company replied
Cheaters. It's has been 3 moths since they are not transferring the final settled amount to my account despite of repeated emails.
Company replied
Company details
Written by the company
Gul Strøm er et 100 % danskejet selskab, og vi gør strøm simpelt og sjovt. Hos os får du nemlig strøm til indkøbspris og automatisk deltagelse i vores månedlige lodtrækninger om oplevelser, gavekort og en hovedpræmie på 50.000 kroner!
Contact info
Dusager 22, 8200, Aarhus N, Denmark
- 70 27 77 90
- kundeservice@gulstrom.dk
- gulstrom.dk
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gul Strøm (virksomheden er lukket)
Hej Mari Lindum
Tak for din fine anmeldelse.
Vi er glade for at høre at du har fået en god oplevelse med Gul Strøm som dit energiselskab.
Du ønskes en god dag.
Med venlig hilsen Jakob
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Reply from Gul Strøm (virksomheden er lukket)
Hej Henrik
Mange tak for din anmeldelse og for snakken dd.
Som nævnt er vi altid meget interesseret i at blive endnu bedre, så hvis der er noget du mener vi kan optimere, er du meget velkommen til at kontakte os.
Rigtig god dag.
Med venlig hilsen
Kasper
So hard to contact them
So hard to contact them. When we did get through our solution cost an extra 10dkk/month
October 24, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hi Nigel.
Thanks for a pleasant conversation and i will go on with your advices, to the right person.
Hopefully there won't be any other things, but should there be anything, we always wonna hear.
I can reach to us on: 70 27 77 90.
Best regards,
Jeppe
No nonsense...
October 23, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Peter
Mange tak fordi du har valgt at være en del af Gulstrøm samt for din anbefaling og de 4 stjerner.
Tak fordi du har taget dig tiden til at anbefale os.
Med venlig hilsen
Hassan
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Good service and prices
October 21, 2017
Unprompted review
Den er god service
October 20, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Mustafa
Mange tak fordi du har valgt at være en del af Gulstrøm samt for din anbefaling og de 4 stjerner.
Tak fordi du har taget dig tiden til at anbefale os.
Med venlig hilsen
Hassan
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Reply from Gul Strøm (virksomheden er lukket)
Hej Emil
Tusind tak for din feedback.
Vi sætter virkelig stor pris på din virkelig gode anmeldelse. Særligt er det rigtig godt at høre at du er glad for at være kunde hos os.
Tak fordi du har taget dig tiden til at anbefale os.
Med venlig hilsen
Hassan
I would like a better overview over my …
Very good overview and traceability of bills.
October 12, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hello Rosario
Thank you very much for your review.
We appriciate this very much.
I'm happy that we had the opportunity to have a brief talk regarding your review and I'm pleased to hear that you have found the information you were looking for.
Have a nice day.
Best Regards
Kasper
Good service
October 9, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Ervin
Tak for de 5 stjerner.
Vi er meget opmærksom på altid at leverer en god kundeservice.
Derfor betyder det rigtig meget for os, at det netop er vores service du har valgt at anmelde.
Rigtig god dag.
Med venlig hilsen
Kasper
Tak for billetterne det er god stil :)
September 29, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Ahmed
Velbekomme og mange tak for stjernerne.
Vi bestræber os på til enhver tid at leve op til det høje serviceniveau.
Rigtig god dag.
Med venlig hilsen
Kasper
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Fin service.
September 26, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Christoffer
Tak for din anmeldelse
Jeg er rigtig glad for at du havde en god oplevelse med vores kundeservice. Du ønskes en rigtig god dag.
Med venlig hilsen
Hassan
Super service med at skifte til gul …
Super service med at skifte til gul strøm. Alt klaret over telefonen uden problemer
September 26, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Monica
Mange tak for de 5 stjerner!
Vi sætter stor pris på din gode feedback. Vi vil fortsat sørge for at du modtager den gode service når du kontakter os.
Med venlig hilsen
Hassan
Super god service
August 5, 2017
Unprompted review
Reply from Gul Strøm (virksomheden er lukket)
Hej Faik,
tak for de fem stjerner.
Vi vil gøre hvad vi kan for, at du forbliver glad for den gode service hos Gul Strøm.
Rigtig god dag, med venlig hilsen
Filip
Reply from Gul Strøm (virksomheden er lukket)
Hi Anjum.
Thank you very much for your kind words and the 5 stars in this review.
You are always welcome to contact us by mail, chat or phone if you need any help.
Kind regards, Louise.
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Reply from Gul Strøm (virksomheden er lukket)
Hej Miia
Tak for de 5 stjerner.
Vi er glade for at yde den rigtig gode service og det betyder rigtig meget for os, at du har skrevet en anmeldelse.
Det sætter vi stor pris på.
Rigtig god dag.
Med venlig hilsen
Kasper
Reply from Gul Strøm (virksomheden er lukket)
Hej Marie
Tak for de 4 stjerner.
Dem sætter vi stor pris på og bestræber os på at blive endnu bedre.
Rigtig god dag.
Med venlig hilsen
Kasper
Reply from Gul Strøm (virksomheden er lukket)
Hej Sine
Tak for de 4 stjerner.
Den gode service opretholder vi ved at følge kunderne hele vejen i mål mht løsning af udfordringer.
Dette betyder at vi nogle gange oplever en længere svartid.
Men vi håndbærer hver sag og sikre os det høje serviceniveau ved hver henvendelse.
Rigtig god dag.
Med venlig hilse
Kasper
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