Gunfire.com Reviews 2,868

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its wide variety of quality products and excellent prices, often highlighting the great deals available. Many consumers report positive experiences with their orders, noting fast processing and delivery, with items arriving in perfect condition and well-packaged. The communication and tracking provided throughout the shipping process are also frequently commended. However, some customers also noted issues with product quality upon arrival, such as items being dirty, scratched, or having missing parts, particularly with new guns. A few people experienced problems with incorrect or defective items, like a leaking gas magazine, and some mentioned that delivery costs can be expensive or that shipping times were slower than expected.

What people talk about most

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the fast shipping, with... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the great stock, high variety, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight fast shipping,... See more

Price

People report positive experiences with price. Customers consistently praise the good prices, discounts, and... See more

Based on these reviews

Rated 5 out of 5 stars

Incredible customer service! Over the top , really. Super fast and useful responses, they really know how to do e-commerce. I highly recommend. I had the misfortune of getting a lemon , they held my h... See more

Rated 5 out of 5 stars

I ordered many times from Gunfire and always had a great experience. They have big stock of various products and fair prices. You can choose different shipping companies which is nice. Customer servic... See more

Rated 5 out of 5 stars

Perfect communication, perfect packing, perfect products. I have made in the past year oround 10k€ in orders. Only had one issue withs golden eagle m4 mag, and they immediately accepted the leaking p... See more

Rated 5 out of 5 stars

It was amazing, fast packing and delivery. Can't really complain much at all, the gun and the baterry was in great condition I ordered. It was easy to track all of my order details. Just one tiny min... See more


Company details

  1. Airsoft Supply Store
  2. Hobby Store

Written by the company

If you are interested in airsoft or military, looking for survival or outdoor equipment, you've come to the right place. Gunfire.com offers a wide range of products in each of these areas. Airsoft is our main interest. Our activity began with the idea of a group of ASG fans who wanted to promote this sport in Poland. We are professionals with extensive experience in ASG. It doesn't matter if you are just starting your adventure with airsoft, looking for the first replica, or you are an experienced player with specific needs. You'll find all the necessary equipment, accessories, and parts for ASG at Gunfire.com. We offer several hundred types and models of BB replicas, starting from pistols, through submachine guns and shotguns to assault rifles, carbines, and sniper rifles. We offer you a wide range of ASG replicas, including electric (AEG and AEP), gas (CO2 and green gas), spring and rare HPA grenade launchers, and replicas. We have products from the most popular and recognized manufacturers of airsoft replicas such as Krytac, Tokyo Marui, G&G, Umarex, LCT, G&P, and Specna Arms. We also offer products from Armored Claw, Black Mountain, FLYYE Industries, Airsoft Pro, Primal Gear, Emerson, Element.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Overall experience is nice with the…

Overall experience is nice with the shipping. Only that my gun that I bought brand new was showing signs of being used.

November 4, 2024
Gunfire.com logo

Reply from Gunfire.com

Thank you for sharing your feedback. We're glad you had a positive experience with shipping, though we apologize for the condition of the gun. This is not in line with our standards for new products, and we’ll make sure to address it with our team to prevent future issues. Please feel free to reach out if there's anything we can assist with directly.

Best regards,
The Gunfire Team

Rated 4 out of 5 stars

Great shop and fast delivery

Great shop and fast delivery, lots of options as well.

Did not give the full 5 stars because the operating voltage of the AEG's listed on the website is nowhere mentioned (or I overlooked it 🙄).

November 2, 2024
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Reply from Gunfire.com

Thank you for your review! We’re pleased to hear that you appreciated our range and delivery speed. We appreciate your feedback regarding the AEG operating voltage information on the website and will work on making this more visible. We hope to earn that 5th star in the future!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

Everything ordered came well packed and…

Everything ordered came well packed and quality is super for this price.

November 2, 2024
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Reply from Gunfire.com

Thank you for your feedback! We’re glad to hear everything arrived well-packed and met your quality expectations. We look forward to serving you again!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

Great expirience

The shop has variety of products and the staff is great, i would recomend this shop to anyone who is begginer or pro.

October 31, 2024
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Reply from Gunfire.com

Thank you for your positive review! We’re thrilled you had a great experience and found our range of products and staff support helpful. We look forward to welcoming you back!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

best airsoft store!

best store, good supplies

October 29, 2024
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Reply from Gunfire.com

Thank you for your kind words! We’re glad to hear you think so highly of us. We appreciate your support and look forward to serving you again!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

Excellent

Excellent, really fast delivery.

October 27, 2024
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Reply from Gunfire.com

Thank you for your review! We’re thrilled to hear that you were pleased with our fast delivery. We look forward to your next visit!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

Very good.

Gunfire is very good, nice products for fair prices.

Wish for other shipping providers though, not a fan of UPS, and GLS is a bit expensive compared to competition store Taiwangun shipping options.

Otherwise I have nothing to complain about, will use Gunfire in the future again.

October 22, 2024
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Reply from Gunfire.com

Thank you for your feedback! We’re glad to hear that you’re happy with our products and prices. We appreciate your suggestion regarding shipping providers and will take it into consideration. Looking forward to serving you again in the future!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

superr

everything its super

October 27, 2024
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Reply from Gunfire.com

Thank you for the positive words! We’re thrilled to hear everything was super. Looking forward to serving you again!

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

Good company

Great stuff

October 27, 2024
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Reply from Gunfire.com


Thank you for the feedback! We’re glad you’re happy with our products and service. Looking forward to your next visit!

Best regards,
The Gunfire Team

Rated 4 out of 5 stars

Update on 1-star review

First I wrote a one start review. My husband received a different backpack that ordered. I send an email, but their mailbox was full, so I couldn't reach anyone and had a wrong order. I only could reach them via a bad review, and indeed the contacted me in 24hrs to ask what was wrong. After a few times mailing, they finally manage to see what was wrong, and they suggested a solution. My husband could find himself in the solution and they got us a small refund to compensate "the wrong colour". So they did well, we are all satisfied now, it's human to make mistakes... they are loyal and communicate with customers...

October 21, 2024
Unprompted review
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Reply from Gunfire.com


Thank you for updating your review! We're glad to hear that despite the initial mix-up, we were able to resolve the issue and provide a satisfactory solution. Mistakes do happen, but we always strive to make things right for our customers. We're pleased that the final outcome met your expectations, and we appreciate your understanding.

Best regards,
The Gunfire Team

Rated 5 out of 5 stars

Eveything as expected

Everything was shipped quickly and received on time. My order had no missing items, which had really nice discount prices.

September 28, 2024
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Reply from Gunfire.com

Thank you for your positive feedback! We're happy to hear that your order arrived on time and that you enjoyed the discounts. We look forward to serving you again!

Best regards,
Gunfire Team

Rated 5 out of 5 stars

Great range of products

Great range of products, prompt delivery and at a good price.

September 30, 2024
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Reply from Gunfire.com

Thank you for your kind words! We're glad to hear that you were satisfied with our range, delivery, and prices. We hope to see you again soon!

Best regards,
Gunfire Team

Rated 1 out of 5 stars

I bought a SA-H01 ONE™ Assault Rifle…

I bought a SA-H01 ONE™ Assault Rifle Replica to give my son as a birthday present and upon delivery, in addition to coming with a ridiculous plastic cover to cover the package, the entire box had holes in it due to the lack of protection.
In addition to the gun's lack of paint, the battery location had more prominent internal screws. When installing the battery, it immediately pierced because the screw tips pierced right away, but luckily the battery didn't burn.
I already informed you, I left a review to put on the website, but so far nothing, anyway.
What cost me the most wasn't these defects, it was giving my son a gift and him looking at something new thinking I was giving him something used.
Thank you GUNFIRE
buying from your store was very TOP

September 24, 2024
Unprompted review
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Reply from Gunfire.com

I'm really sorry to hear about your experience, especially with such an important gift. This is certainly not the standard we strive for. It’s unacceptable that the packaging and product didn't meet your expectations, especially the safety concerns with the battery. We deeply regret the inconvenience this caused, and we appreciate you sharing your feedback.

Please know that we take these matters seriously and will ensure that your comments are thoroughly reviewed. I will also escalate this issue to our customer service team to investigate further and ensure proper resolution.

If you'd like, we can assist with a replacement or refund for the product. Let us know how you'd like to proceed, and we'll do our best to make this right for you.

Best regards,
Gunfire Team






Rated 5 out of 5 stars

Great job

Great job! Thank you!

October 1, 2024
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Reply from Gunfire.com

Thank you for your feedback! We're glad to hear that everything went well. Looking forward to your next visit!

Best regards,
Gunfire Team

Rated 5 out of 5 stars

Perfect shop

September 29, 2024
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Reply from Gunfire.com

Thank you for your feedback! We're glad to hear you're satisfied with our shop.

Best regards,
Gunfire Team

Rated 5 out of 5 stars

The service is really 1ste class

The service is really 1ste class! I have made my first order and forgot 2 mags, I called to the company to ask if it would be possible to add them in my order so I do not have to pay extra for another delivery cost. This all was arranged in a sew seconds! Also the promotions are wonderful!

For sure I will order again
Many thanks and best regards!

September 29, 2024
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Reply from Gunfire.com

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that we could assist you in adding the magazines to your order without extra delivery costs. It's great to know that you're happy with our promotions too!

We look forward to serving you again soon. Many thanks for your support!

Best regards,
Gunfire Team

Rated 5 out of 5 stars

Pure 5*

Everything went smooth and fast. No doubts, best airsoft shop

August 30, 2024
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Reply from Gunfire.com

Dear Customer,

Thank you for the fantastic 5-star review! We're thrilled to hear that everything went smoothly and quickly. Your positive feedback means a lot to us. We look forward to serving you again in the future!

Best regards,
Gunfire

Rated 4 out of 5 stars

it arrived fast

it arrived fast , 1 week . NO problems what so ever, except one. The battery they recommended taking does not fit well, and I have to squeeze the battery or have the stock fully extended (not an idea for me , I am short). So battery (more money spent) it is!

September 3, 2024
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Reply from Gunfire.com

Dear Customer,

Thank you for your feedback! We’re glad to hear that your order arrived quickly and without any major issues. We’re sorry to learn about the battery fitting problem. Your feedback is valuable, and we’ll review our recommendations to ensure better compatibility in the future. If you need any assistance finding a suitable battery or have any other concerns, please let us know—we’re here to help!

Best regards,
Gunfire

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery! Nothing more!

September 2, 2024
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Reply from Gunfire.com

Dear Customer,

Thank you for your feedback! We’re pleased to hear that you experienced very fast delivery. If you need any further assistance or have any questions, feel free to reach out.

Best regards,
Gunfire

Rated 5 out of 5 stars

Good quality items in the best price on…

Good quality items in the best price on the market.

August 31, 2024
Gunfire.com logo

Reply from Gunfire.com

Dear Customer,

Thank you for your positive feedback! We’re thrilled to hear that you find our items to be of good quality and well-priced. We strive to offer the best value on the market, and your satisfaction is our reward.

We look forward to serving you again!

Best regards,
Gunfire Team

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