While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Using Guni was very simple and straight forward from upload my contact list and templates to sending out our text campaign to existing customers. Online support was also available and able to answer q... See more

Rated 5 out of 5 stars

Guni has been so helpful in communicating to our community, sharing key dates and messages to convert interested customers. Before we used Guni SMS we were emailing and/or messaging people one by one.... See more

Rated 5 out of 5 stars

We had some difficulty sending a bulk of SMS to members, and I was assisted by Kapil immediately. He checked what happened, and when things were still not going well from my end, I requested Guni to s... See more

Rated 4 out of 5 stars

Kapil helped with everything, was very pro-active and always sorted out any issues I had immediately. Their system is very easy to use and understand. Highly recommend using Guni as an easy way to sen... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Marketing Service

About Guni SMS

Written by the company

Free Sign Up

Guni is a bulk SMS service provider who made mobile marketing easy for Australian businesses with it's cost-effective SMS services.

Send Bulk SMS with a single click Through a Web Based SMS Portal or Transactional SMS via an SMS Gateway API. Communicate with your customers and staff via SMS, Email, Rich Media and more.

Key Features :

👍 100 % Uptime

👍 Lighting Fast Delivery

👍 Free reply

👍 Free Sender ID

👍 Email to SMS and SMS to Email

👍 Apple and Android - Mobile APP

👍 Reliable API

👍 Bulk SMS

👍 Bulk contacts upload

👍 Automatic OPT-OUT

👍 Scheduling

👍 SMPP

👍 Contact Form


Try for Free: sign up and get 30 free SMS credits.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Using Guni was very simple and straight…

Using Guni was very simple and straight forward from upload my contact list and templates to sending out our text campaign to existing customers. Online support was also available and able to answer questions that arose during the process. I would recommend this platform as it made the process of moving my client list easy and time-efficient. Also love that I can send campaigns using my business number and not a generic number. Thanks Guni.

February 16, 2026
Advertisement
Rated 5 out of 5 stars

Fantastic Customer Service

We had some difficulty sending a bulk of SMS to members, and I was assisted by Kapil immediately. He checked what happened, and when things were still not going well from my end, I requested Guni to schedule sending out bulk SMS at certain hours. They did great! Fantastic Guni Team! You cannot go wrong with their service.

September 5, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, I could actually speak to someone over the phone to understand best option for my business, and it was all very easy and seamless. I would recommend for any business

August 19, 2025
Advertisement
Rated 5 out of 5 stars

Excellent Product

I was so impressed with the patience and experience from Kapil to ensure my first campaign for my new business was executed perfectly. Such great value for the return. Highly recommend to anybody wanting to expand their business. thank you, regards Jenny

July 31, 2025
Rated 5 out of 5 stars

Guni gave us time back!

Guni has been so helpful in communicating to our community, sharing key dates and messages to convert interested customers. Before we used Guni SMS we were emailing and/or messaging people one by one. Guni has saved us so much time and increased our conversion rates. THANK YOU!

July 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. We required some customisation and they actioned it right away despite it being the Christmas period. Highly recommend Guni if you want a reputable company that goes above and beyond to deliver a great service.

January 13, 2025
Rated 5 out of 5 stars

The Guni team are very professional

The Guni team are very professional, friendly and efficient. I appreciate their prompt responses and actions. Very easy to work with and always a pleasure doing business with them.

September 10, 2024
Rated 5 out of 5 stars

Incredible service

Kapil has gone above and beyond to add features to make the Guni system suit our requirements. It's working very well for us.

July 8, 2024
Guni SMS logo

Reply from Guni SMS

Thank you so much, Kristen, for believing in us and working with us.

Advertisement
Rated 5 out of 5 stars

Guni is truly innovative and convenient…

Guni is truly innovative and convenient for my business. I love their passion and technical ability and they are providing a great solution for small businesses here in Australia - I hope they get to expand internationally in the future I highly recommend their services

November 27, 2022
Unprompted review
Guni SMS logo

Reply from Guni SMS

Andrea, thank you so much for taking the time to leave us a 5-star review.

We greatly appreciate your kind words and support. We're thrilled you had a positive experience with our product/service. Providing excellent customer satisfaction is always our top priority, and it's truly rewarding to know that we've met your expectations.

If you have any further comments, suggestions, or anything else we can assist you with. Please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Once again, thank you for your glowing review. We're grateful for your trust and look forward to serving you in the future.

Advertisement
Rated 5 out of 5 stars

Better than Clicksend

We were using Clicksend (US company) for our sms message campaigns and changed to Gunisms. Not only have we saved money, but we also get personalised service. What a great Australian business.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Kapil and Nidhi for such a great…

Thanks Kapil and Nidhi for such a great platform.
We got an amazing response after broadcasting our listing via guni. Our listing reached to all prospective buyers with help of guni sms service.
Keep growing and best of luck.

February 19, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look