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4.9
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Stunning customer support. Had an issue with the order that resulted in the VAT being deducted from the order instead of applied and the lovely Adminisrator took it gracefully.
My order came in faster than expected and my first ever Gunpla kit experience was amazing, all thanks to the wonderful staff! The selection is also great as it was the only shop that sold the kit i was after!
10/10 will recommend and purchase from the store again.
Great website and stock, friendly customer service and fast delivery. 100% recommended. I will use again.
I ordered 2 MG Gunpla kits and they seemed to have had an issue at origin country customs but the seller then shipped them separately with no extra charge and they arrived quickly and were well packaged. During this period they had great communication.
Gunpla.es store purchasing was outstanding. Communication with seller was also 5 stars about an item that was not in stock, easy to speak with and easy to solve issues when they appear. Loved shopping and will come back as a satisfied customer. Fully recomend Gunpla.es.
Amazing communication and experience. After contacting them about some difficulty with an order I placed through Amazon, they have immediately jumped to solve the problem and go even further beyond. 10/10 I recommend wholeheartedly!! Please buy directly from their website and avoid Amazon!
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