Gurutravelgroup Reviews 98

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very well organised. Booked taxis from Manchester city centre hotel to Co-op Live and return for concert. Taxis were bang on time and pick-up points relayed by text and confirmed by driver by phone on... See more

Rated 5 out of 5 stars

This is the second holiday we’ve booked through Guru Travel and once again everything was absolutely seamless. This time it was a multi-destination trip with five flights, and every detail was perfect... See more

Rated 5 out of 5 stars

Paul, Emily & their team have always provided us with a first class service - nothing has ever been too much trouble to check out & verify/change. Competitive prices but with that added touch of pe... See more

Rated 5 out of 5 stars

Another holiday to The residence Maldives all arranged by Guru travel - From the initial booking to coming home they are there whenever you need them . Everything went smoothly once again - I’ve even... See more

Company details

  1. Travel Agency

Written by the company

We’re Guru Travel – a family run business that are passionate about Luxury Travel, and the fine detail and service that comes with it. Luxury Travel isn’t solely down to the destination (although this certainly helps!), but the luxury service from start to finish. Your holiday with us starts from your initial enquiry, to quoting, to travelling, and returning home we like to ensure your experience with us is exceptional. From relaxing on a beach in the Caribbean, exploring the wildlife in Africa or scuba diving in the Maldives, we appreciate that each and every trip is incredibly important. We encourage you to indulge in the beauty the World has to offer, create endless unforgettable moments and to create a ‘feeling’. A feeling that is bespoke to you. Your journey with us starts now, let’s begin to write your travel story. The Guru Travel Team


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

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Rated 5 out of 5 stars

Very well organised.

Very well organised. Booked taxis from Manchester city centre hotel to Co-op Live and return for concert. Taxis were bang on time and pick-up points relayed by text and confirmed by driver by phone on arrival. Can't fault the service.

December 6, 2025
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Rated 5 out of 5 stars

Guru Travel offer great deals, advice and service.

We have used Guru Travel to book 4 holidays and Paul's advice has been really helpful. We have just returned from 14 nights at Sandals St Vincent. The resort is wonderful. Paul's advice on the booking got us a great deal. Guru had passed on our requests and all had been met. This was the third Caribbean holiday we have booked through Guru and will certainly book future stays there with them.
We have booked a holiday to the Maldives after Paul came up with a great deal. During the booking process we made many changes before finalising the booking. Paul was really knowledgeable and offered alternatives for flights and transfer times as we prefer to have longer layovers than those suggested by the airlines. We are now looking forward to our 'bucket list' holiday.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second holiday we’ve booked with Guru!

This is the second holiday we’ve booked through Guru Travel and once again everything was absolutely seamless. This time it was a multi-destination trip with five flights, and every detail was perfectly organised, we didn’t have to worry about a thing! The team always send through the information you need before you even think to ask, which makes the whole experience completely stress-free. We’ll definitely continue booking with them and can’t wait to see where they’ll take us next!

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

As Arnie said ... I'll be back!

Our first experience using Guru Travel and hopefully won't be the last.

Travelled to Maldives in June for 10 nights, the deal secured was extremely good and the service throughout was equally so, even with the amount of questions and options we explored.

No hesitation in recommending.

June 19, 2025
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Rated 5 out of 5 stars

Genuine professionals

I haven’t yet booked with Guru travel, however, they have been so incredibly helpful with an enquiry. The first company I have encountered who seem genuinely interested in devising the best trip they can for you, instead of maximising their profit from your budget.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience no have lights…

Very bad experience no have lights toilets water management speak soo roughly

June 29, 2025
Unprompted review
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Reply from Gurutravelgroup

Afternoon Ammy,

Unfortunately you have reviewed this on the wrong company and booked through a different business or a different product?

We would really appreciate you removing this review and finding the actual company that you have had a bad experience with.

Rated 5 out of 5 stars

Trip of a lifetime

The team at Guru were simply excellent. Right from our initial enquiry, the team offered excellent advice for our trip to the Maldives and were extremely accommodating as we made several changes to our trip. Thank you to everyone in the team- we had the holiday of a lifetime! Only problem is how we ever top it!

June 1, 2025
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Rated 5 out of 5 stars

Amazing service

Amazing service! By far the best travel agency we have been with. Me and my husband were looking to book our honeymoon to the Maldives and wanted to travel business class. Paul was fantastic at finding us the best deal that would suit us. We were first apprehensive about using an agency we have never used before, but we were really glad we did. We were updated every step of the way.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

Dubai and Maldives 20th wedding anniversary

Absolute amazing from start to finish. Paid a lot. But was defo worth it.
Stayed in the Amazing Atlantis Dubai for 3 nights then went to Jawkwara Maldives for 7 nights but could have done with 10 nights. Flew emirates business class for first time( and last coz I cant afford it again) but so so worth it. If you can do it, for most people it will be a once in a lifetime experience. All was perfect and someone from Guru Travel was always at the end of the phone. Amazing company. Will book with them again 100%

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing bespoke Dubai trip

Amazing bespoke Dubai trip

I am absolutely delighted with the services of Guru travel. We have used them for a number of holidays but I wanted a bespoke trip for my son’s 21st. Everything was arranged and we got a great price for business flight , half board hotel. We really enjoyed our holiday and didn’t have to worry about a thing as everyone was arranged.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Antigua - Guru Travel all the way

We have just returned from a holiday in Antigua which was fabulous.

We booked through Guru Travel who were amazing from start to finish, I’m a bit of a nightmare when booking holidays however, having Emily sorting everything out was perfect.

I would recommend Guru for all holiday bookings and will be using them from now on.

Thank you Emily and the team - TOP agents.

February 17, 2025
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Rated 5 out of 5 stars

Another holiday to The residence…

Another holiday to The residence Maldives all arranged by Guru travel - From the initial booking to coming home they are there whenever you need them . Everything went smoothly once again - I’ve even recommended to friends as their so good
I wouldn’t book with anyone else - Thank you

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great honeymoon organised by Guru Travel

Just back from our honeymoon organised by Guru Travel. The service and organisation was brilliant from our first enquiry and everything ran very smoothly with great communication throughout. Would thoroughly recommend and we will not hesitate to use them again.

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic travel agents

We have just returned from an amazing holiday in the Maldives as a family of 4. Paul and Emily were amazing from start to finish and no questions back and forth were too much. We would definitely recommend Guru to others and have already booked our next holiday with them. Thank you

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service - highly recommend

We have just returned from our dream trip to Dubai and the Maldives. I saw an advert for a trip on Guru’s Facebook page. We booked a call with Emily and thank goodness we did. We explained what we wanted from the holiday and she suggested which hotels to look at and which to avoid and advised us of the special offers available. After a few discussions we went ahead and booked and after that Emily took care of everything.
The whole holiday was seamless and hassle free. Everything was taken care of. Emily had requested an early check in at the hotel in Dubai and somebody met us off the plane in Male which we didn’t expect. We were completely spoilt and the special touches were very gratefully received. The holiday exceeded our expectations.
I highly recommend Guru Travel and we are currently in the process of choosing our next holiday with them.

September 16, 2024
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Rated 5 out of 5 stars

Great customer service, faultless!

A bit delayed in writing this due to the arrival of our newborn but I wanted to write a review for Guru Travel after a fantastic holiday in Abu Dhabi back in May 2024. We dealt with Emily at the time and she was fantastic in ensuring we got the most competitive deal and capturing all the aspects we were after in our family package. The hotel Rixos Saadiyat Island was absolutely stunning and everything was booked to perfection. Emily was very prompt in coming back to my enquires and looked after us right up until departure, ensuring all documents were received ahead of travelling. We are about to start looking at holidays for a family of 4 for next year and will certainly be in touch to book through you again!

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Please please stay away from these…

Please please stay away from these people.
I bought a return tickets to travel on Turkish airline at end of my holiday my return flight got canceled i contacted Turkish airline i was told to go to agent whom i bought the ticket.
I contacted travel guru by email and phone number of times but no help after being stranded over a week i had no choice but to buy another ticket to come home.
Then i contacted travel guru to ask refund for my canceled flight again no respond than i got through to some guy in India or Pakistan who asked me for my card details and last 3 digit !!!! at the back of card for refund as though i was some kind of fool so he could empty my account.
I contacted travel guru to complain they promised to come back to me in 72 houres but 10 days later i am still waiting in the end they left me no choice but to apply section 75 an cards.

October 3, 2024
Unprompted review
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Reply from Gurutravelgroup

Afternoon Hossein,

Unfortunately you have reviewed this on the wrong company and booked through a different business (perhaps Flight Guru?).

We are Guru Travel Group Limited based in the UK in the Midlands and do not have a call centre outside of the UK so we would really appreciate if you could remove this review.

We as a business do not sell flight only which is in fact what you have booked, so it can not be us as a business.

We would really appreciate you removing this review and finding the actual company that booked your airfare ticket if they are on Trustpilot as we do not book flight only as a business as mentioned, only ATOL protected packages from the UK.

Feel free to file a section 75 as this also will not come to us as you have not booked via ourselves

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