Guruwalk - Free tours Reviews 12,627

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,884 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging presentation style, making tours both informative and entertaining. People frequently highlight the excellent service, noting the ease of booking and the guides' ability to adapt to group needs and provide valuable local insights. The user experience is often described as smooth and enjoyable, with many appreciating the well-organized tours and the guides' clear communication. Consumers also find the locations visited to be well-chosen, offering a great way to explore and understand new cities.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, enthusiastic,... See more

Location

Customers consistently note positive experiences with location. Reviewers praise the guides for their... See more

Service

Users describe positive interactions with service, consistently highlighting the enjoyable and well-managed... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the guides as entertaining,... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and flexible. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbo... See more

Rated 5 out of 5 stars

Dalen in Rovinj was fantastic! He is a history teacher and very knowledgeable. We had a great walk and the places we visited were helpful in understanding the city’s history. He also gave us recommend... See more

Company replied

Rated 5 out of 5 stars

Guru tour tours has never once let us down.. We have used them in so many different countries and in each and every one the guides have been top notch. They are always well versed and passionate abou... See more

Rated 5 out of 5 stars

I had such an amazing experience on this food tour! Anh was an incredible guide, so friendly, knowledgeable, and passionate about the local culture. She took me to authentic, non-touristy spots where... See more

Company replied


Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About Guruwalk - Free tours

Written by the company

GuruWalk es la plataforma global de free walking tours que conecta a viajeros con guías locales en más de 800 ciudades de 100 países. Cada semana, más de 80 000 walkers descubren la cultura local, el patrimonio histórico y la gastronomía auténtica de su destino gracias a nuestro modelo basado en la propina, que premia la calidad del servicio y la experiencia cultural.

Tanto si sueñas con un free tour en Londres junto al Big Ben, como si prefieres deslizarte por los canales en un free tour en Venecia, revivir la moda italiana con un free tour en Milán o explorar la historia clásica con una visita guiada en Pompeya, aquí encontrarás la ruta perfecta. Si lo tuyo son las islas, disfruta del sol en un catamarán por Palma de Mallorca o vive la adrenalina del parapente en Tenerife; incluso puedes apuntarte a excursiones en Tenerife para descubrir sus volcanes y playas negras.

Únete a nuestra comunidad global y transforma cada paso en un recuerdo inolvidable. Con GuruWalk, la autenticidad, la diversión y el conocimiento local te acompañan en cada ciudad que visites.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great experiences!

We have not had a bad experience yet and we have done many walks in many locations. The app works well and the walks available are good quality.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

GuruWalk tour in Helsinki

We went on a GuruWalk tour in Helsinki. The reservation process went smoothly, we received clear information in advance, and we very much enjoyed John and Laura's tour, which was both enlightening and entertaining.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

used it in europe and asia to find…

used it in europe and asia to find “free” walking tours and never been disappointed, guides are always good and clear instructions from the app to get to the meet up points and the time, easy to book and easy to cancel

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent walking tour of Vilnius

The tip based tour was easy to book, the guide David in Vilnius was easy to find at the designated spot and the whole experience was delivered at just the right pace with just the right amount if historical detail. David's English was very good and there was ample opportunity to ask questions. Altogether everything was very enjoyable. I would recommend this tour.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Sintra Walking Tour

Constanca was a great guide! As a native of Sintra, she was well versed in the history of the district and told us some interesting background stories as well.

She was easy to understand and a pleasure to be with!

May 15, 2026
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Rated 5 out of 5 stars

Always good

I have never had a bad experience with these free tours - guides are always knowledgeable and enthusiastic about their city and Susan was no exception to this in Bath

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Guru tour tours has never once let us…

Guru tour tours has never once let us down.. We have used them in so many different countries and in each and every one the guides have been top notch. They are always well versed and passionate about their tour's subject matter. Guru also offers some tours that are off the beaten path, and not a magnet for huge tourist crowds. They communicate well with travels so you always have all information that you need. This company makes traveling such a joy and is always a starting point for any trips that we plan. We have used them for 3 years now, from Amsterdam to Warsaw, with many countries in between. Looking forward to many more tours with Guru!

May 5, 2026
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Rated 5 out of 5 stars

Explore, walk, meet and chat opportunities

We like the flexibility with Guru, book and cancel or late booking are options. We have had many great experiences using Guru when we first arrive in a location
The info we get on these tours usually help us plan out activities during our stay.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Bo-Kaap Cape Town, South Africa

Marianne was a wonderful walking tour guide on our Bo-Kaap walking tour in Cape Town, South Africa. You could feel her enthusiasm and energy when conducting the tour. She is very knowledgeable and was a delight to listen to. A truly memorable experience. Thank you Marianne

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Impressed by the tour with Stefania

We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbourg and its history. You could really tell she’s a historian and was able to explain the city’s context to us very well. Despite her vast knowledge, she presented the information in bite-sized chunks, always with a little anecdote or joke thrown in. She has a very pleasant manner, and we would recommend her to anyone.

May 2, 2026
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Rated 5 out of 5 stars

Amusing and knowledgeable guide

Very knowledgeable guide who explained things in an entertaining and interesting way. Very open to answering all our questions about Azerbaijan.

May 12, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of what makes GuruWalk guides truly special! 🌟 We're thrilled your guide brought Azerbaijan to life with such knowledge and warmth—those genuine conversations about a destination are what travel memories are made of. Your kind words will definitely brighten their day. We'd love to welcome you back on another GuruWalk adventure soon! 🚶

Rated 5 out of 5 stars

Great Tour

Our guide, Dushan, was professional, personable and knowledgeable. Great tour of Kotor.

May 12, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Dushan truly is exceptional! 🌟 It's wonderful to hear how his blend of professionalism and warmth made Kotor come alive for you. That's exactly the magic we strive for at GuruWalk—connecting travelers with passionate local guides who genuinely love sharing their cities. We'd absolutely love to welcome you back on another adventure with us soon! 🚶‍♂️

Rated 5 out of 5 stars

Guru was fast and easy to book online…

Guru was fast and easy to book online a last minute walking tour

May 14, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Last-minute bookings made seamless—that's the GuruWalk difference! 🌍 We're thrilled you experienced such a smooth journey from click to tour. Your guide will be delighted to know they nailed it. Ready for your next adventure? We can't wait to welcome you back for another unforgettable experience with GuruWalk! ✨

Rated 5 out of 5 stars

Highly recommended

Profession but personal input from a passionate local …. Loved it 🥰

May 14, 2026
Unprompted review
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Reply from Guruwalk - Free tours

That blend of professionalism and local passion is exactly what makes GuruWalk guides special! 🌍 We're thrilled your guide brought their authentic love for the destination to life. These are the moments that remind us why we connect travelers with locals who truly care. We'd love to welcome you back on your next adventure—explore another city with GuruWalk and discover more passionate perspectives! 😊

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Rated 5 out of 5 stars

A good Day

Enthusiastic and knowledgeable guide, who showed us some of the lesser known parts of Ho Chi Minh city filling in with history on a beautiful day in the sunshine.
I think the Guide was Peter a charming and gracious Man.

April 17, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of Peter's passion for Ho Chi Minh City! 🌟 It's wonderful that he shared those hidden gems and brought the city's rich history to life under the sunshine. That's the GuruWalk magic right there—local experts revealing the stories others miss. We'd love to welcome you back for another adventure with us soon! 🌍

Rated 5 out of 5 stars

Beautiful tour route and incredibly…

Beautiful tour route and incredibly informative.

May 13, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful summary of your experience! 🌟 We're thrilled that the route captivated you and that our guide's expertise truly enriched your journey. These moments are exactly why GuruWalk exists—to transform travel into unforgettable discovery. We'd love to welcome you back for another adventure with us soon! 🚶‍♂️

Rated 5 out of 5 stars

Amazing tour

Amazing tour! I can totally recommend it. Anjela is very friendly and has a lot of knowledge about history, culture and religion. I learned a lot during her walking tour and got a much better understanding of Mombasa and Kenya.

May 6, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Anjela will absolutely light up reading this! 🌟 It's guides like her who make GuruWalk tours truly unforgettable—turning a simple walk through Mombasa into a rich journey through history, culture, and soul. We're thrilled you gained such deeper insights into Kenya. Ready for your next adventure? Book another GuruWalk experience and discover more hidden gems with passionate local experts! 🚶‍♀️

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