Guruwalk - Free tours Reviews 12,634

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,884 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging presentation style, making tours both informative and entertaining. People frequently highlight the excellent service, noting the ease of booking and the guides' ability to adapt to group needs and provide valuable local insights. The user experience is often described as smooth and enjoyable, with many appreciating the well-organized tours and the guides' clear communication. Consumers also find the locations visited to be well-chosen, offering a great way to explore and understand new cities.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, enthusiastic,... See more

Location

Customers consistently note positive experiences with location. Reviewers praise the guides for their... See more

Service

Users describe positive interactions with service, consistently highlighting the enjoyable and well-managed... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the guides as entertaining,... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and flexible. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbo... See more

Rated 5 out of 5 stars

Dalen in Rovinj was fantastic! He is a history teacher and very knowledgeable. We had a great walk and the places we visited were helpful in understanding the city’s history. He also gave us recommend... See more

Company replied

Rated 5 out of 5 stars

Guru tour tours has never once let us down.. We have used them in so many different countries and in each and every one the guides have been top notch. They are always well versed and passionate abou... See more

Rated 5 out of 5 stars

I had such an amazing experience on this food tour! Anh was an incredible guide, so friendly, knowledgeable, and passionate about the local culture. She took me to authentic, non-touristy spots where... See more

Company replied


Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About Guruwalk - Free tours

Written by the company

GuruWalk es la plataforma global de free walking tours que conecta a viajeros con guías locales en más de 800 ciudades de 100 países. Cada semana, más de 80 000 walkers descubren la cultura local, el patrimonio histórico y la gastronomía auténtica de su destino gracias a nuestro modelo basado en la propina, que premia la calidad del servicio y la experiencia cultural.

Tanto si sueñas con un free tour en Londres junto al Big Ben, como si prefieres deslizarte por los canales en un free tour en Venecia, revivir la moda italiana con un free tour en Milán o explorar la historia clásica con una visita guiada en Pompeya, aquí encontrarás la ruta perfecta. Si lo tuyo son las islas, disfruta del sol en un catamarán por Palma de Mallorca o vive la adrenalina del parapente en Tenerife; incluso puedes apuntarte a excursiones en Tenerife para descubrir sus volcanes y playas negras.

Únete a nuestra comunidad global y transforma cada paso en un recuerdo inolvidable. Con GuruWalk, la autenticidad, la diversión y el conocimiento local te acompañan en cada ciudad que visites.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Good tours but a reliability problem

We booked five tours during our time in Croatia. The tours we had were really good, but guide reliability is a problem. Two of our tours were cancelled and one tour guide didn’t show up. As long as you’re willing to take the chance, the guides are professional and well informed.

May 11, 2026
Unprompted review
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Reply from Guruwalk - Free tours

We really appreciate you giving us multiple chances across Croatia 🌍 — and we're thrilled the tours you experienced were professional and engaging. However, we hear you on the cancellations and no-show situation, and that's genuinely frustrating. Reliability is something we're actively strengthening. Please email support@guruwalk.com with these details so we can investigate and ensure this doesn't happen again. We'd love to welcome you back for a flawless GuruWalk experience next time.

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Rated 5 out of 5 stars

Walking tour in Kyoto and Nagasaki

We had a Guru Walking tour in Kyoto and in Nagasaki in Japan. Both were really great. Both guides were very knowledgeable and easy to be with. We learnt a lot and saw a lot. We would have missed a lot if we had done the walk on our own. Definitely recommend 100%

May 10, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful way to capture your Japanese adventure! 🌸 We're thrilled your GuruWalk experiences in both Kyoto and Nagasaki exceeded expectations. Your guides' passion for sharing local knowledge truly makes the difference—those hidden gems and fascinating stories are exactly what sets guided exploration apart. We're so glad you discovered things you'd have otherwise missed! Ready for your next journey? We'd love to guide you again with GuruWalk. 🚶

Rated 5 out of 5 stars

Did a guru walking tour in Bergen…

Did a guru walking tour in Bergen norway with Dennis. Great tour, quite fast paced but learnt alot. Throughly recommend

May 10, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a brilliant adventure through Bergen with Dennis! 🎒 We're thrilled you soaked up so much knowledge on the go—that's the GuruWalk magic right there. Fast-paced explorations paired with genuine local insight create those unforgettable moments. Dennis sounds like he brought the energy! When you're next exploring new cities, we'd love to welcome you back for another GuruWalk experience. Your next discovery awaits! ✨

Rated 5 out of 5 stars

Gus our guide was fantastic

Gus our guide was fantastic. Informative and entertaining.

May 8, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Gus will absolutely love reading this! 🌟 We're thrilled he made your experience both informative and entertaining—that's exactly the magic we aim for at GuruWalk. Your kind words mean everything to our guide community. We'd love to welcome you back on another adventure soon! 🚶‍♂️

Rated 5 out of 5 stars

Amazing experience with our guide Alek…

Amazing experience with our guide Alek in Skopje . Informative, fun and good walking paste for all ages

May 2, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Alek truly is special, and we're thrilled he made your Skopje adventure so memorable! 🚶‍♂️ Finding that perfect balance between engaging storytelling, fun energy, and a comfortable pace for everyone is exactly what our guides do best. Your kind words mean everything to us and to him. We'd love to welcome you back on another GuruWalk experience soon—there's always more to explore! ✨

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Rated 5 out of 5 stars

We have used Guruwalk in many different…

We have used Guruwalk in many different places now and they are always very good. The guides have been entertaining, informative and interesting and provided us with lots of tips and recommendations to help enjoy the places better. The one today in Oslo was very good and our guide, Marketa, was excellent.

May 10, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to hear that Marketa made your Oslo experience unforgettable! 🌍 We're thrilled GuruWalk has become your trusted companion across multiple destinations—your loyalty means everything. Our guides pour passion into every tour, and feedback like yours fuels their spirit. We can't wait to welcome you back on your next adventure with GuruWalk! ✨

Rated 5 out of 5 stars

Very interesting informative tour

Very interesting informative tour. Nicolas was a great guide. Highly recommend.

May 8, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Nicolas absolutely shines as a guide! 🌟 We're thrilled he made your tour so engaging and informative. Your recommendation means everything to us—it's feedback like this that keeps our community of expert guides passionate about sharing their cities. We'd love to welcome you back on your next adventure with GuruWalk! 🚀

Rated 5 out of 5 stars

Tour of Geneva

Great tour stops and our guide made sure we were in shade at the stops due to the high temperatures. Lots of great information on the tour and Oli didn't disappoint as our guide. We have taken other Guru tours and always enjoyed them.

August 24, 2025
Unprompted review
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Reply from Guruwalk - Free tours

What a thoughtful detail to highlight—Oli's care during those scorching Geneva temperatures really shows the heart of great guiding! 🌟 We're thrilled you've experienced the best of GuruWalk across multiple tours. Your loyalty means everything to us, and we can't wait to welcome you back for your next adventure. See you soon! 🚶‍♂️

Rated 5 out of 5 stars

Great walk with Steve around…

Great walk with Steve around Portsmouth. So many interesting historical facts were shared during the tour. Steve also had amazing pictures that were memorable! He was fun throughout the tour! I’d highly recommend booking Steve!

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Steve will absolutely love reading this! 🌟 It's wonderful to hear how the historical details and those memorable photos brought Portsmouth to life for you. That's exactly the magic that happens when passion meets expertise! We'd be thrilled to have you explore another destination with GuruWalk soon—there are so many more hidden gems waiting to be discovered. 🚶

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Rated 5 out of 5 stars

Fabulous

Easy to find meeting point, friendly and informative guide.

May 10, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to read that your guide made everything so seamless! 🌟 We love when our travelers find the perfect blend of easy logistics and genuine local insight. That's the GuruWalk magic right there. We'd be thrilled to welcome you back on your next adventure—there's always another story waiting to unfold! ✨

Rated 5 out of 5 stars

I toured Brighton with Brenda

I toured Brighton with Brenda, my home town. She was so much fun and gave a super informative tour. Well paced and interesting. I definitely left with a new angle on my home city. Thank you.

May 10, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Brenda will absolutely love reading this! There's something magical about experiencing your own hometown through fresh eyes, and it sounds like she brought out those hidden gems perfectly. We're thrilled she made Brighton feel brand new to you while keeping the pace just right. 🌟 Ready for your next adventure? We'd love to welcome you back to GuruWalk! 🚶

Rated 5 out of 5 stars

Pisa and Florence Tours! Great! Absolutely fantastic your for Pisa and…

Absolutely fantastic your for Pisa and Florence.
Just carry cash to give atbyhe end for the free tours.
Highly recommend.

May 8, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful reminder of why Pisa and Florence capture hearts! 🌟 We're thrilled your guides made those iconic cities unforgettable—and thanks for the tip about bringing cash for tips, that's incredibly helpful for future explorers. Your recommendation means everything to us. Ready for your next adventure? GuruWalk is here whenever wanderlust calls again! 🎒

Rated 5 out of 5 stars

City center tour guide

Amazing experience from start to finish, highly recommended. Lenka was full of positive energy, friendly vibes and enthusiasm from beginning to end. She answered all our questions with patience, spoke perfect English and made sure to interact with everyone in the group. She made the whole experience much more enjoyable and memorable. Rgds from Bucharest

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to read that Lenka brought such vibrant energy to your Bucharest adventure! 🌟 Her passion for sharing the city's stories clearly shone through, and we're thrilled she made every moment count for your group. This is exactly the magic we love to see happen on GuruWalk tours—when a guide's enthusiasm transforms a simple walk into an unforgettable memory. We'd be delighted to welcome you back for another exploration soon! ✨

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Rated 5 out of 5 stars

Brodie the awesome Aussie tour guide in Lagos

Brodie was awesome! Knowledgeable, personable & loads of fun.

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Brodie will absolutely love reading this! 🌟 It's guides like him who make GuruWalk experiences truly unforgettable—that perfect blend of expertise, warmth, and genuine fun is exactly what we're all about. We're thrilled you discovered Lagos through his eyes. Ready for your next adventure? Book your next GuruWalk experience and let us surprise you again! 🚀

Rated 5 out of 5 stars

Easy to use

Easy to find what we wanted. The service was good, including follow ups and reminder. I can recommend

May 6, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a lovely endorsement! 🌟 We're thrilled that finding your perfect experience was seamless, and our follow-up care hit the mark. That's exactly the GuruWalk difference—thoughtful service from start to finish. Your recommendation means everything to us. We'd absolutely love to welcome you back on your next adventure! 🎒

Rated 5 out of 5 stars

We did the Essential Tarragona tour…

We did the Essential Tarragona tour with Fran. Very enjoyable and we learnt a lot.

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a joy to hear that Fran made your Tarragona experience unforgettable! 🌟 Our guides pour their passion into every tour, and it's wonderful that you soaked up the city's rich history together. Those meaningful moments of discovery are what GuruWalk is all about. We'd absolutely love to welcome you back for another adventure—there's always more to explore! 🎭

Rated 4 out of 5 stars

Vancouver itself doesn't have many…

Vancouver itself doesn't have many interesting places to visit, in my opinion.
However, Daniel our guide did an excellent job.

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Daniel clearly knows how to make Vancouver shine! 🌟 We're thrilled he created such a memorable experience for you, even in a city you found challenging. Your feedback helps us continuously improve—would you mind sharing your suggestions with support@guruwalk.com? We'd love to help us reach that perfect 5-star experience next time. Come back and explore with GuruWalk again! 🚶‍♂️

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Rated 5 out of 5 stars

All working smooth.

May 2, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a refreshing way to describe the experience! We're thrilled everything ran seamlessly from start to finish. 🎉 That's exactly the smooth, hassle-free adventure we aim for at GuruWalk. Ready to explore another destination with us soon? Your next guided experience is just a click away! ✨

Rated 5 out of 5 stars

Great tour with Guruwalk!

We had a great tour with Guruwalk! The guide was informative, personable and shared aspects of history, culture and personal interest. We give it a high5 !

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

What a beautiful high-five moment! 🌟 We're thrilled your guide brought the history and culture to life in such a personal way. That's exactly the magic we aim for at GuruWalk – when a tour becomes more than just facts, but a genuine connection to a place. We'd absolutely love to welcome you back for another adventure soon! ✨

Rated 5 out of 5 stars

Great tour of Cologne

Great tour of Cologne. Interesting, informative and fun! Amber was excellent!

May 9, 2026
Unprompted review
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Reply from Guruwalk - Free tours

Amber will absolutely love reading this! 🌟 It's wonderful to hear that our Cologne tour delivered exactly the mix of interesting insights, great information, and genuine fun you were hoping for. That's the GuruWalk magic right there. We'd be thrilled to welcome you back for your next adventure—there's always something new to explore with us! 🧭

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