Guruwalk - Free tours Reviews 12,637

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,884 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging presentation style, making tours both informative and entertaining. People frequently highlight the excellent service, noting the ease of booking and the guides' ability to adapt to group needs and provide valuable local insights. The user experience is often described as smooth and enjoyable, with many appreciating the well-organized tours and the guides' clear communication. Consumers also find the locations visited to be well-chosen, offering a great way to explore and understand new cities.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, enthusiastic,... See more

Location

Customers consistently note positive experiences with location. Reviewers praise the guides for their... See more

Service

Users describe positive interactions with service, consistently highlighting the enjoyable and well-managed... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the guides as entertaining,... See more

Booking process

People report positive experiences with the booking process, consistently finding it easy and flexible. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were impressed by the tour with Stefania. She was always clear in her communication and kept the large group together. She always answered questions directly and was happy to tell us about Strasbo... See more

Rated 5 out of 5 stars

Dalen in Rovinj was fantastic! He is a history teacher and very knowledgeable. We had a great walk and the places we visited were helpful in understanding the city’s history. He also gave us recommend... See more

Company replied

Rated 5 out of 5 stars

Guru tour tours has never once let us down.. We have used them in so many different countries and in each and every one the guides have been top notch. They are always well versed and passionate abou... See more

Rated 5 out of 5 stars

I had such an amazing experience on this food tour! Anh was an incredible guide, so friendly, knowledgeable, and passionate about the local culture. She took me to authentic, non-touristy spots where... See more

Company replied


Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About Guruwalk - Free tours

Written by the company

GuruWalk es la plataforma global de free walking tours que conecta a viajeros con guías locales en más de 800 ciudades de 100 países. Cada semana, más de 80 000 walkers descubren la cultura local, el patrimonio histórico y la gastronomía auténtica de su destino gracias a nuestro modelo basado en la propina, que premia la calidad del servicio y la experiencia cultural.

Tanto si sueñas con un free tour en Londres junto al Big Ben, como si prefieres deslizarte por los canales en un free tour en Venecia, revivir la moda italiana con un free tour en Milán o explorar la historia clásica con una visita guiada en Pompeya, aquí encontrarás la ruta perfecta. Si lo tuyo son las islas, disfruta del sol en un catamarán por Palma de Mallorca o vive la adrenalina del parapente en Tenerife; incluso puedes apuntarte a excursiones en Tenerife para descubrir sus volcanes y playas negras.

Únete a nuestra comunidad global y transforma cada paso en un recuerdo inolvidable. Con GuruWalk, la autenticidad, la diversión y el conocimiento local te acompañan en cada ciudad que visites.


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great tour of Cologne

Great tour of Cologne. Interesting, informative and fun! Amber was excellent!

May 9, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Amber will absolutely love reading this! 🌟 It's wonderful to hear that our Cologne tour delivered exactly the mix of interesting insights, great information, and genuine fun you were hoping for. That's the GuruWalk magic right there. We'd be thrilled to welcome you back for your next adventure—there's always something new to explore with us! 🧭

Advertisement
Rated 5 out of 5 stars

Ani was a great guide to Bordeaux

Ani was a great guide to Bordeaux. I formative and amusing.

May 9, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Ani will absolutely love reading this! 🌟 It's guides like her who make Bordeaux shine for our travelers. We're thrilled you found the experience both formative and amusing—that's exactly the magic we strive for at GuruWalk. Come back soon and explore another city with us! 🍷

Rated 5 out of 5 stars

Excellent walking tour for two hours

Excellent walking tour for two hours - great overview of San Sebastian’s story including some individual tales of people in the past who helped to shape it. Our guide was amusing, informative and smart. Highly recommend.

May 9, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a beautiful summary of San Sebastian's spirit! 🌟 We're thrilled your guide brought the city's rich history and personal stories to life with such charm and expertise. That's exactly the magic we aim to create with every GuruWalk experience—where local knowledge meets genuine connection. Your kind words mean everything to our guide and our entire team. We'd love to welcome you back to explore more hidden corners of this magnificent city with us soon! 🚶‍♂️

Rated 5 out of 5 stars

A fantastic way to get a sense of a new place

We’ve done a few of these walking tours. In all instances, the guides have been extremely knowledgeable and very personable. The tours have been fascinating. Highly recommend.

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a beautiful summary of why walking tours truly come alive! 🌍 Your words perfectly capture the magic our guides bring to every street and corner. We're thrilled you've experienced that expertise and warmth across multiple tours with us. Each journey is special because of travelers like you who embrace the adventure. Ready for your next discovery? Book your next GuruWalk experience and let another knowledgeable guide show you something extraordinary! ✨

Rated 5 out of 5 stars

Gdansk tour with Martin

We took a free guided tour in Gdansk with Martin, who was excellent. Full of passon for the city where he was born and bred. Also very witty and entertaining. It's just a pity some people leave before the end in order not to pay a tip - it's quite shameful. These guides work so hard and the trip is worth every penny.

May 7, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Martin will absolutely love reading this! 🌟 It's rare to find someone with such genuine passion for their hometown, and we're thrilled he made your Gdansk experience unforgettable. Your kind words about his dedication truly capture what makes GuruWalk special—local guides sharing their hearts with curious travelers. We'd be honored to welcome you back for another adventure soon. Explore more cities with us! 🚶

Advertisement
Rated 5 out of 5 stars

This was one of many Guru free walk we…

This was one of many Guru free walk we have taken and absolutely informative. The guide Sam was excellent with in-depth knowledge.

May 7, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Sam absolutely nailed it! 🎯 We're thrilled you've experienced multiple GuruWalk tours and keep coming back for more. Guides like Sam are passionate about sharing their city's hidden gems and deep insights—that's the GuruWalk difference. Your repeat visits mean the world to us. Ready for your next adventure? Book another walking tour with GuruWalk and discover something new! 🌍

Rated 5 out of 5 stars

Fantastic tour

The tour was fantastic. It was both very informative and fun. While exploring the city’s most iconic landmarks, we also learned about the country’s history. This was my first experience with a free city tour and I regret not having tried it before. I definitely recommend it to anyone looking for a fun way to explore the city.

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a beautiful summary of discovering a city through fresh eyes! 🌟 We're thrilled your first free walking tour exceeded expectations—that perfect blend of iconic sights, rich history, and genuine fun is exactly what our guides passion about. Your recommendation means everything to us. Ready to explore another destination with GuruWalk? Our guides are waiting to share their local magic with you again! 🚶

Rated 5 out of 5 stars

GuruWalk is simply perfect

GuruWalk is simply perfect! It became mandatory for me to have at least one tour with GuruWalk wherever I go!

May 7, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a beautiful way to describe your GuruWalk adventures! 🌍 We're thrilled you've made our tours a must-do on your travels worldwide. Your loyalty means everything to us, and we can't wait to welcome you on your next journey. Every destination becomes richer when explored with passion and expertise. See you soon with GuruWalk! ✨

Rated 5 out of 5 stars

We really enjoyed this tour

We really enjoyed this tour. It was very informative and our host Serena was great.

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Serena will absolutely light up reading this! 🌟 We're thrilled she made your tour so informative and memorable. That's the GuruWalk magic—when a guide's passion meets curious travelers. Ready for your next adventure? Book with us again and discover what makes each experience unforgettable! ✨

Advertisement
Rated 5 out of 5 stars

Very happy with Guruwalk

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a joy to read! 🌟 We're thrilled you had such a wonderful experience with GuruWalk. Your happiness is exactly what drives us to connect travelers with authentic local guides worldwide. We'd love to welcome you back soon for your next adventure—there's always another unforgettable story waiting to be written with us! ✨

Rated 5 out of 5 stars

Barbara was an excellent tour guide in…

Barbara was an excellent tour guide in Belfast City Centre.
She explained about the area as well as touching on the recent history of the city.
Well worth booking this tour!

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Barbara will absolutely light up reading this! 🌟 It's guides like her who make Belfast's stories come alive—especially when sharing those meaningful layers of history that make a city truly unforgettable. We're thrilled you experienced the City Centre through such expert eyes. Ready for your next adventure? Let GuruWalk take you somewhere special again soon! 🚶‍♀️

Rated 5 out of 5 stars

We enjoy taking a walking tour in every…

We enjoy taking a walking tour in every new city and this tour was wonderful. Instead of walking around aimlessly, we saw lots of different areas, saw some hidden gems, learned about the lifestyle, lots of information, history and humor. Highly recommend guru walks.

May 2, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a beautiful summary of the perfect city exploration! 🌍 We love that you discovered those hidden gems and soaked in the local lifestyle—that's exactly what our guides are passionate about. Your approach to experiencing new cities through walking tours is wonderful, and we're thrilled GuruWalk was part of your journey. Next time you're exploring somewhere new, we'd love to be your guide again! ✨

Rated 5 out of 5 stars

Juan our tour guide was excellent

Juan our tour guide was excellent. He was very knowledgeable and made the tour very interesting. His passion for this beautiful city is obvious. Highly recommend this tour.

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Juan will absolutely love reading this! 🌟 It's guides like him who make GuruWalk experiences unforgettable—his passion is truly contagious. We're thrilled you felt that energy and discovered the city through his expert eyes. Can't wait to welcome you back for your next adventure with GuruWalk! 🚶

Advertisement
Rated 5 out of 5 stars

Well organised tour hosted by Karl

Well organised tour hosted by Karl - a must do for when you First arrive in Hiroshima

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Karl will absolutely love reading this! 🌟 We're thrilled your first experience in Hiroshima was so well-organized and meaningful. That's exactly what we aim for at GuruWalk—creating those unforgettable first impressions in every destination. We'd be delighted to welcome you back on another adventure whenever you're exploring a new city. Happy travels!

Rated 5 out of 5 stars

Amusing insights with no sugar coating

Alexander was knowledgeable, entertaining and engaging. He was also nice and loud so everyone could hear. He did not sugarcoat the negative aspects of his hometown but managed to inject plenty of humour. He was rightly proud of the Opera house and the link with Mother Teresa.

May 8, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Alexander's refreshing honesty mixed with humor is exactly what makes local tours unforgettable! 🎭 We love guides who celebrate their cities authentically—proud moments like the Opera House insights paired with real talk create those genuine connections travelers treasure. Your words will surely make Alexander's day! Ready for your next GuruWalk adventure? We've got more brilliant guides waiting to share their worlds. ✨

Rated 5 out of 5 stars

I have had good and entertaining guided…

I have had good and entertaining guided tours in a number of cities (Bucharest, Budapest and Skopje) with different guru hosts leading the walk

May 7, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a journey across three incredible cities! 🌍 We're thrilled your GuruWalk experiences in Bucharest, Budapest, and Skopje left such a positive mark. Our Guru hosts pour their hearts into bringing each destination to life, and it sounds like they truly delivered. We'd love to welcome you back for your next city adventure—there's always another captivating walk waiting with GuruWalk! ✨

Rated 4 out of 5 stars

Santa Marta, Colombia

I’ve used GuruWalk in several cities world wide and find this a great way to get my bearings and learn about the area, history and people - usually from a local resident. My most recent tour was in Santa Marta, Colombia with Cesar. I was slightly dismayed to be the only person on the tour that day but Cesar put me at ease and was extremely knowledgeable. I especially enjoyed a guided tour of the gold museum and learned loads about the history and culture of the area.

May 2, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a joy to read that Cesar made your solo tour in Santa Marta unforgettable! 🌟 We love that GuruWalk helps you explore the world like a true local, and Cesar's passion for his city really shines through. Your kind words mean everything to our guide community. We'd love to hear your thoughts on how we could enhance your next experience—feel free to email support@guruwalk.com with any suggestions to help us reach 5 stars! 🌍 Can't wait to welcome you back on your next adventure with GuruWalk.

Advertisement
Rated 5 out of 5 stars

I can always count on GuruWalk

I can always count on GuruWalk to provide entertaining free walking tours in any city I visit.

May 3, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

What a beautiful testament to making exploration accessible! 🌍 We're thrilled that GuruWalk has become your go-to for discovering cities worldwide. Our guides pour their hearts into every tour, and knowing you can reliably count on us across different destinations truly means everything. Your loyalty inspires us to keep delivering those unforgettable walking experiences. Next adventure awaits—let's explore together again soon! ✨

Rated 5 out of 5 stars

Highly recommend

Really enjoyed, not rushed, Eduardo spent a lot of effort and care putting the tour together. Lovely to get an evening tour too. Highly recommend, especially early in your trip to Madeira.

May 7, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Eduardo will absolutely love reading this! 🌅 It's exactly that thoughtful approach—taking time to craft an experience rather than rush through it—that makes GuruWalk tours so special. Madeira's magic really does shine brightest when you explore it with someone who genuinely cares. We'd be thrilled to welcome you back for another adventure with us soon! ✨

Rated 5 out of 5 stars

This was a fantastic tour

This was a fantastic tour. Harold was such a knowledgeable and enthusiastic guide. Visited hidden gems that we wouldn’t have known about. Highly recommended.

May 5, 2026
Unprompted review
Guruwalk - Free tours logo

Reply from Guruwalk - Free tours

Harold will absolutely love reading this! 🌟 It's exactly these kinds of discoveries—uncovering those hidden gems with a guide who truly cares—that make GuruWalk tours special. We're thrilled you experienced the best of what your destination has to offer. Ready for your next adventure? We'd love to welcome you back to GuruWalk soon! 🎒

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look