Helpful staff, no issues and prompt turnaround when seeking a replacement part. Very happy with the unit. Assembly is reasonably straightforward but does require careful study of the instructions... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was all pretty smooth overall, we bought over the Christmas period so it added a few days to delivery but imagine normal timeframes are quick as they turned it all around fast once everyone returne... See more
Company replied
Order process was easy and product was made avalaible for collection super fast. Issues occured when got home , parts where missing, instruction book issues whereby parts stated as required not enough... See more
Company replied
Being so shy and reluctant towards entering a public gym has gated my overall mentality towards ‘being fit’. I sought out Gym and Fitness as a way to help me overcome my anxiety. Their top quality equ... See more
Company replied
Company details
Written by the company
New Zealand's largest supplier of Gym Equipment at the best pricing. Click to see our home gyms or commercial range.
Gym and Fitness. We want to help you live a fit and healthy lifestyle!
Written by the company
- We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
- We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.
Contact info
6/224 Main North Road, 5082, Prospect, Australia
- 09 887 6973
- info@gymandfitness.co.nz
- gymandfitness.co.nz
4.6
Excellent
778 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with the product and quality
June 30, 2023
Reply from Gym And Fitness
Hi G Rao,
Thank you for your awesome feedback! We're glad to hear you are happy with your purchase and if there's anything we can be of assistance with, please let us know and we'll be happy to help.
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Hailey,
Thank you for taking the time to leave a positive feedback. Our team works hard to ship your items on time so you can have your items as soon as possible and we're glad we were able to achieve that with you. If you have any further feedback or concerns, please don't hesitate to contact us.
Happy training!
GAF Team
Excellent service…
Excellent service and helpful staff when calling in.
Equipment arrived promptly and in good condition.
G10 appears to be as advertised and working well.
April 30, 2023
Reply from Gym And Fitness
Hi Martyn,
Thank you for sharing your positive experience with us. We appreciate your kind words and are pleased that you are satisfied with your purchase. Please don't hesitate to contact us again if you have any questions or concerns.
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Wayne,
Thank you for sharing your positive feedback, we appreciate it and we're delighted to hear you had nothing but positive experience with us from shopping to delivery. Thanks again for choosing GAF and we hope to see you again!
Happy training!
GAF Team
Really good.
June 19, 2023
Reply from Gym And Fitness
Hi Eugenia,
Thank you for your positive feedback, we appreciate it and please don't hesitate to get in touch with us if you ever have any further feedback or concerns, our team is happy to help!
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Matthew,
Thanks a lot for your awesome feedback! We at GAF work hard to provide the best service we can offer and we are happy to have met your expectations. Thanks again for trusting us and we hope to see you again soon.
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Craig,
Thanks for your kind words, we appreciate your positive review! Please don't hesitate to contact us if you ever need assistance. Thanks again and we hope to serve you again in the future.
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Tirzah,
Thank you so much for the positive feedback! We hope to have the opportunity to serve you again in the future if you ever need more gym equipment.
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Leo,
Thank you for your positive feedback! We are thrilled to hear you are satisfied with our service and your purchase. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future.
Happy training!
GAF Team
I bought a pair of ankle strap and they…
I bought a pair of ankle strap and they are very good value for money and very good quality!
June 3, 2023
Reply from Gym And Fitness
Hi Li Liu,
Thank you for sharing your positive feedback about the ankle strap you purchased! Our goal is to provide our customers with products that exceed their expectations, and we're happy to know that we've achieved that for you. Thanks again for your support!
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Kate,
Thanks a lot for providing positive feedback! We look forward in assisting you again should you need trusty gym equipment.
Happy training!
GAF Team
Kept in touch
May 26, 2023
Reply from Gym And Fitness
Hi Ian,
Thanks for leaving a positive review, we're happy to have you as our loyal customer and we hope to continue serving you in the future for your fitness needs.
Happy training!
GAF Team
Good fast service
May 26, 2023
Reply from Gym And Fitness
Hi Brent,
Thank you for taking the time to write your review! We are thrilled to hear that you had a positive experience and found our service to be fast. We aim to provide efficient and effective service to all our customers and we're glad that we could meet your expectations. Please don't hesitate to let us know if you need any further assistance or have any feedback that can help us improve our services.
Happy training!
GAF Team
My product never turned up still waiting
May 20, 2023
Reply from Gym And Fitness
Hi Daniel,
We are terribly sorry to hear about this.
A member of our team will be in touch with you privately to ensure this is resolved for you.
Kind Regards,
GAF Team
excellent customer service
The customer service staff are quick to respond and very helpful.
May 24, 2023
Reply from Gym And Fitness
Hi Lauren,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our customer service staff provided quick and helpful support. Our team takes great pride in ensuring our customers receive top-notch service, so it's always encouraging to receive feedback like yours. We appreciate your business, and we look forward to serving you again in the future!
Happy training!
GAF Team
Reply from Gym And Fitness
Hi Mark,
Thank you for taking the time to leave a review! We're thrilled to hear that you're satisfied with the quality of our product and our fast service. We always strive to provide our customers with the best possible shopping experience at an affordable price. If you have any questions or concerns in the future, please don't hesitate to reach out to us. Thanks again for choosing GAF :)
Happy workouts!
GAF Team
Excellence customer service always…
Excellence customer service always answer my question in a professional way
May 17, 2023
Reply from Gym And Fitness
Hi Michael,
Thank you for sharing your positive experience with our customer service team. We take pride in providing excellent service and ensuring that all of our customers' questions are answered in a professional manner. We look forward to continuing to provide you with outstanding support in the future. Thank you for choosing GAF!
Happy exercising!
GAF Team
Quick delivery
May 16, 2023
Reply from Gym And Fitness
Hi Jonny,
Thank you so much for taking the time to leave a positive review! We're glad you had a quick delivery experience, we always strive hard to maintain our Same Day Dispatch promise and it's great to hear you are happy with it.
Please don't hesitate to reach out to us should you need assistance.
Happy exercising!
GAF Team
Reply from Gym And Fitness
Hi Boyd,
Thank you for your review! We are thrilled to hear that you were satisfied with our service. Providing excellent service and making sure our customers are happy is a top priority for us. We appreciate your business and hope to have the opportunity to serve you again in the future.
Happy exercising!
GAF Team
Fast delivery and great products
Fast delivery and great products. I purchased wrist strap and medium band.
May 11, 2023
Reply from Gym And Fitness
Hi Yave,
Thank you for taking the time to leave us a review! We are so happy to hear that you are satisfied with the products you purchased from us and that our delivery process met your expectations.
We appreciate your support and we hope to continue providing you with high-quality products and top-notch service in the future. Thanks again!
Happy workouts!
GAF Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.