Avoid like the plague!
Flashy website and adverts on FB however unable to cope with demand apparently and can't meet their own delivery timescales. When chasing order to complain about slowness and advising I'd be unlikely to order again they completely spat their dummy out and cancelled my order! (See below):
"Thanks for the message!
For delivery, we advise 5-7 business days on our website and in the email confirmation you would have received. This is because we are a small business of 2 people and every single tub is handmade fresh. We are at maximum capacity.
I printed your label off yesterday afternoon, and it is ready for Royal Mail collection in about an hours' time (24 hr tracked delivery) and that is when you will get shipping details.
As you kindly mentioned above that you won't "use" us again, I think it's best I cancel your order and refund you. Your refund will be with you in 3-5 days."
And:
"Your refund has already been issued.
Not sure what idiotic comments you're referring to but please feel free to screen shot our email exchange if that helps.
We hope you have a lovely day."
Dripping with sarcasm and an extremely unprofessional company!
The 'immediate' refund still hasn't appeared on my PayPal account so that was probably a lie too.






