Honestly didn't expect the quality to be this good. I bought the L4 power rack and bench setup and everything feels super solid. Packaging was tidy, instructions were clear, and customer service repli... See more
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Ordered a set of bumper plates and flooring mats for our home gym. Freight updates were clear the whole way through and the team even helped me double check if the mats would fit my space. Really smoo... See more
I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more
Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more
Company replied
Company details
Written by the company
Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.
Contact info
2/22 Furlong street, 3977, Cranbourne West, Australia
- 0356158001
- info@gymplus.com.au
- gymplus.com.au
4.4
Excellent
170 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Grand daughter was over the moon!
Great.
Was a birthday gift and she loves it.
Her 4 siblings also are using it so a bonus there!
Thankyou.
April 4, 2022
Reply from Gym Plus Australia
Hi Pam,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
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Reply from Gym Plus Australia
Hi Matt,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
60mm gym j-hooks.
I'm very pleased with the quality of my new gym j-hooks. They are a preferable upgrade to my TTCZ half rack and they fit it just right . I'm really looking forward to trying them next bench press session and to gain the benefit of the design features.
April 3, 2022
Reply from Gym Plus Australia
Hi Ian,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
Product was delivered fairly quickly
Product was delivered fairly quickly. Excellent product and well manufactured. My daughters love it
April 3, 2022
Reply from Gym Plus Australia
Hi Kuben,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
Reply from Gym Plus Australia
Hi Customer,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
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Service was great!
Service was very efficient. Everything arrived quickly and well-packed to prevent damage.
April 2, 2022
Reply from Gym Plus Australia
Hi Helen,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
Reply from Gym Plus Australia
Hi Todd,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
Very impressed
Very impressed.
The product arrived within 3 days and was very reasonably priced and of a lot better quality than I expected.
Will use this service again as they have proven to be very reliable.
April 1, 2022
Reply from Gym Plus Australia
Hi Kevin,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
It arrived very quick and was really…
It arrived very quick and was really easy to order
great equipment
March 30, 2022
Reply from Gym Plus Australia
Hi Megan,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
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A good sturdy product
Despite discovering that one of the screw holes was a bit too small for the screw when I was putting this together, I am still happy with my purchase.
March 29, 2022
Reply from Gym Plus Australia
Hi Eleni,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
Product was delivered within the time…
Product was delivered within the time provided. Very prompt service
March 29, 2022
Reply from Gym Plus Australia
Hi Ann,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
Reply from Gym Plus Australia
Hi Stacie,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
That I was given a reasonable out come…
That I was given a reasonable out come to a purchase that originally had a freight cost of $500 but when I went to the purchase of the order I was increased by $1500 for freight.
March 28, 2022
Reply from Gym Plus Australia
Hi Michael,
Thank you so much for your feedback! We hope to serve you again in the near future.
Gym Plus Team
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air track
I bought an air track, came with electric pump, it’s great for my dance studio very happy with it, good quality. Will be using gym plus again, thank you!
March 17, 2022
Reply from Gym Plus Australia
Hi Hope,
We appreciate the review and are glad you are satisfied with our products. We are always trying our best to make your experience memorable, and we’re so happy that we’ve achieved it! Look forward to serving you again soon.
Great Company to deal with
Great Company to deal with. Everything arrived promptly and even when there was a small issue with damage on one item ordered, their customer service was fantastic. Definitely will be my go to for my home gym equipment and will be recommending to all my famliy and friends.
March 10, 2022
Reply from Gym Plus Australia
Hi Tonino, thanks for your feedback! We are so happy to know that you were satisfied with your products and service. Look forward to serving you again.
Upfront service was good
Upfront service was good. Responsive and kept informed.
It's been overv weeks now, nothing received and no further updates on progress.
February 10, 2022
Reply from Gym Plus Australia
Dear Customer,
Sorry for the delay with your order. Currently all the parcels to WA are experiencing some delay, I have spoken with the courier and push the delivery for you. Please feel free to contact us anytime. Our customer service team is here to help, Thanks
Kind Regards
Gym Plus Customer Service Team
Great service and equipment 👍
February 8, 2022
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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Excellent customer service
Ordered a Safety Squat Bar and it was dispatched the same day. Made it to Perth from Melbourne promptly but then was stuck at the depot in Perth for a while (due to the current road freight backlog).
Received the package with the handle attachments about two weeks from order, but not the bar. Reached out to Gym Plus and they responded promptly with an update on the situation. Bar was delivered the next day.
Haven't used the bar yet but the quality of the finish is very nice.
February 4, 2022
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
First time at purchasing through Gym…
First time at purchasing through Gym Plus and extremely happy with their fabulous service. Brilliant service/ delivery and product is quality!
Thank you Gym Plus our gorgeous young dancers are so very grateful and excited to have received our new air track to soar through 2022!
February 2, 2022
Reply from Gym Plus Australia
Dear Customer,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Kind regards
Gym Plus Customer Service Support Team
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