I've wanted a Gymproluxe for a while and it's very much worth it. I've had it for just over a week and it's making a visible difference already as well as feeling great and stronger too. Highly recom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought this for both myself and my disabled sister (she has Secondary Progressive Multiple Sclerosis). She cannot get to the gym with only one functioning leg. This is a great gateway for bot... See more
I have just started using the Gymproluxe, it's been a long time since I've been at the gym and was a bit sceptical at first but I'm very impressed, you can train all the specific body points, sav... See more
Company replied
Seemed a little slow to dispatch the product after ordering, i did receive the item though after 4 days which isnt too bad. First impressions very good, ive used the product for a little over a week s... See more
Company replied
Company details
Written by the company
We create exercise equipment that allows you to travel anywhere and can be used by anyone no matter your fitness level. We continue creating elegant but innovative equipment to encourage health and well-being in the lives of people everywhere--no excuses. With over 150,000 users and counting we are on the right track in making fitness more assessable for everyone.
We are proud to offer a lifetime guarantee on all our bands ✅
FREE 2-3 day shipping on all orders
We're so confident that you'll love our products, that we offer a 30-day money back guarantee - no questions asked!
Contact info
United Kingdom
- support@gymproluxe.com
- gymproluxestore.com
You should know
4.4
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An amazing product
Such an easy item to buy, just what I have been looking for and so helpful with the app that goes with the bands. I'd really recommend it to anyone who doesn't like going to a gym as you can do all the exercises right at home or wherever you want to go.
July 25, 2026
Unprompted review
Reply from Gymproluxestore
Hi Sean,
Thank you so much for your wonderful review!
We're delighted to hear that you've found Gymproluxe to be exactly what you were looking for. It's great to know that the app has helped you get the most out of your bands and made it easy to follow your workouts.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
I’ve been doing free weights for about…
I’ve been doing free weights for about a year and was just starting to lose interest but this has brought my motivation back. It’s easy to use and store. The training videos from the app are great - it’s like having a personal trainer!
July 25, 2026
Unprompted review
Reply from Gymproluxestore
Hi Kirsty,
Thank you for taking the time to leave such a great review!
We're thrilled to hear that Gymproluxe has helped reignite your motivation and brought something new to your training routine. It's wonderful to know you're finding the equipment easy to use and store, and that the app's training videos have been so helpful—it really is like having a personal trainer by your side.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Have tried this product for week now and can honestly say I've wasted my money it's almost impossible to use as a new user to getting fit the lowest you can go is ten kg which is too much
Have tried this product for week
July 25, 2026
Unprompted review
Reply from Gymproluxestore
Hi there,
Thank you for taking the time to share your feedback.
We're sorry to hear that your first week with Gymproluxe hasn't been the experience you were hoping for.
We understand that starting a new fitness journey can be challenging, and everyone begins at a different fitness level. Our system is designed to be progressive, and we recommend starting with the beginner workouts and introductory exercises available in our app, which are specifically designed to help build strength and confidence over time.
We'd love the opportunity to help you get the most out of your Gymproluxe. We've reached out to you via Trustpilot to see if there's anything we can assist you with. If you haven't seen our message, please feel free to contact us at support@gymproluxe.com or via our Facebook Messenger page. Our team would be happy to offer guidance and help you find the best setup for your current fitness level.
Thank you again for your honest feedback. We hope we can help turn your experience around.
Best,
GymProLuxe Team
Really great piece of kit
Really great piece of kit. Workouts easy to follow
July 25, 2026
Unprompted review
Reply from Gymproluxestore
Hi Nicholas,
Thank you for your fantastic review!
We're so pleased to hear you're enjoying your Gymproluxe and finding the workouts easy to follow. Our goal is to make effective training simple and accessible, so it's great to know you're having a positive experience.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
This equipment for a 68 old man is so…
This equipment for a 68 old man is so easy to use following the process. Well made equipment and great instruction videos . Only just started 2 weeks ago and can already feel the benefits
July 24, 2026
Unprompted review
Reply from Gymproluxestore
Hi Robert,
Thank you so much for your wonderful review!
We're delighted to hear that you're enjoying your Gymproluxe and finding it easy to use. It's especially rewarding to know that the instruction videos have helped you get started with confidence and that you're already feeling the benefits after just two weeks.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Catrina was so helpful and supportive
Catrina was so helpful and supportive, answered all my questions and reassured me. She was highly knowledgeable and really made me feel like I was part of a community rather than just buying something from a company. If your on the bigger side, please don’t let that put you off :) I was nervous at first but so glad I’ve stuck with it, on my way to a much healthier, happy person. Thankyou again Catrina for believing in me, even though I didn’t much believe in myself ❤️
July 23, 2026
Unprompted review
Reply from Gymproluxestore
Hi Gem,
Thank you so much for your heartfelt review!
We're absolutely delighted to hear that you had such a positive experience with our team. Providing knowledgeable, supportive guidance and making every customer feel like part of the Gymproluxe community is exactly what we strive for, so your kind words mean a great deal to us.
We're also incredibly proud of you for taking this step on your fitness journey. Your message will no doubt encourage others who may be feeling the same way, and we're grateful that you shared your experience. Thank you for trusting us, and we wish you every success as you continue working towards a healthier, happier you.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Received the bands and belt etc but…
Received the bands and belt etc but still waiting on all the extras and gifts that should have been with the order. Sent and email but no reply yet
July 24, 2026
Unprompted review
Reply from Gymproluxestore
Hi Andrew,
hank you for taking the time to leave us a review.
We're pleased to hear that you've received your Gymproluxe kit, but we're sorry to learn that you haven't yet received the information regarding your free gifts and that you haven't received a response to your email.
We've reached out to you directly with the details of your free gifts and mystery gift. If you haven't seen our message, please feel free to contact us at support@gymproluxe.com or via our Facebook Messenger page, and we'll be more than happy to assist you.
Best,
GymProLuxe Team
Great product
Only just started and you definitely a good workout with the equipment.
The videos are great and easy to follow.
July 24, 2026
Unprompted review
Reply from Gymproluxestore
Hi Shaun,
Thank you for your great review!
We're happy to hear you're enjoying your Gymproluxe so far and that you're already getting a great workout. It's also fantastic to know that you're finding the training videos easy to follow—they're designed to help you get the most out of every session.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
The best home gym system for all body workout that packs into a small bag
I love it. The kit combined with the app and the tutorials on YouTube make this a great home workout system. I got cocky and started with a higher resistance band than the introductory videos suggested and believe me I know about it. I feel muscles working I haven’t felt in a while. No more monthly gym membership for me.
July 24, 2026
Unprompted review
Reply from Gymproluxestore
Hi Dean,
Thank you so much for your fantastic review!
We're thrilled to hear that you're loving your Gymproluxe and that the combination of the equipment, app, and YouTube tutorials has helped create the perfect home workout experience. It sounds like you discovered firsthand why we recommend starting with the introductory resistance levels!
It's great to know you're feeling muscles you haven't worked in a while and that Gymproluxe is helping you achieve an effective full-body workout from home. We're especially pleased to hear it's become a great alternative to a gym membership.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
I’m pleased with the product
I’m pleased with the product. It has enabled me to start strength training for a beginner that is in his 50s. The app that came with it is very helpful and taught me the proper ways to use the product. The company did their part now it’s up to me to keep at it!
The reason for not getting a 5 star review is because the band in my opinion needs to be longer. It’s uncomfortable when doing the exercises on your knees and back. An additional 6 inches would have been perfect.
July 22, 2026
Unprompted review
Reply from Gymproluxestore
Hi Brian,
Thank you so much for taking the time to share your experience with us!
We're delighted to hear that you're enjoying the product and that it's helped you begin your strength training journey. It's fantastic to know that the app has been useful in teaching you the correct techniques, and we wish you every success as you continue working towards your fitness goals.
We also really appreciate your feedback regarding the band length. Customer feedback like yours is invaluable, and we'll be sure to pass your suggestion on to our product development team for consideration in future improvements.
Thank you again for your honest review and for choosing Gymproluxe. If you ever need anything in the meantime, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Finally a real workout i can do at…
Finally a real workout i can do at home, that feels like you've been to a gym
July 23, 2026
Unprompted review
Reply from Gymproluxestore
Hi Alan,
Thank you so much for your fantastic review!
We're thrilled to hear that you're enjoying your workouts and that they're giving you the same feeling as a gym session—all from the comfort of your home. That's exactly what we designed our products to do!
We really appreciate your support and hope you continue to enjoy your fitness journey with Gymproluxe.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Goods not received and no reply to emails
Update
We have now received an email after messaging on Facebook to say item out of stock and they are expecting supplies in next week!! Communication on all of this would have been helpful!! Not impressed!!
Ordered on Saturday 19th July, promised a 48 hour tracked delivery, still have not received and no notification that this is on its way, have sent 2 emails and they have not been responded to!! Will be doing a chargeback on my card if they do not sort this out, very poor and frustrating!!!
July 19, 2026
Unprompted review
Reply from Gymproluxestore
Hi there,
We're very sorry to hear about your experience, and we sincerely apologise for the frustration caused.
We've requested more information so we can investigate your order and get this resolved as quickly as possible. If you haven't received a response from us yet, please send us a message on our Facebook Messenger. We've recently been experiencing an issue where some customers are not receiving our email replies, so this will help us communicate with you more reliably while we work on your case.
We appreciate your patience and the opportunity to make this right, and we look forward to resolving this for you as soon as possible.
Best,
GymProLuxe Team
Excellent all round experience
This a great place to start if you’ve got out of regular training. Easy to use, with a great app to help you get going. An excellent all round experience. Highly recommended.
July 13, 2026
Unprompted review
Reply from Gymproluxestore
Hi Michael,
Thank you so much for your wonderful review!
We're delighted to hear that you've had an excellent all-round experience with Gymproluxe. It's great to know that you found the equipment easy to use and that the app has helped you get back into regular training with confidence.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Easy to use and more convenient than a…
Easy to use and more convenient than a gym membership.
July 22, 2026
Unprompted review
Reply from Gymproluxestore
Hi David,
Thank you for your great review!
We're so pleased to hear that you're finding Gymproluxe easy to use and a convenient alternative to a gym membership. Making fitness more accessible and flexible is exactly what we strive for.
We really appreciate your support and hope you continue to enjoy your workouts. If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Early days but good first impressions.
Seemed a little slow to dispatch the product after ordering, i did receive the item though after 4 days which isnt too bad. First impressions very good, ive used the product for a little over a week so whilst too early to see any results, i can feel the fatigue in the targeted muscles so its obviously doing what its supposed to. The training videos via the app are very good, clear and easy to follow. It is definitely something that's flexible to use depending on ability and fitness level and its size makes its super convenient. Overall im very happy with my purchase.
July 22, 2026
Unprompted review
Reply from Gymproluxestore
Hi Phil,
Thank you for taking the time to share your experience with us!
We're delighted to hear that your first impressions have been so positive and that you're already feeling your workouts targeting the right muscles. It's also great to know that you've found the app's training videos clear, easy to follow, and that the versatility and portability of the equipment are working well for you.
We'd also like to apologise for the slight delay in dispatching your order. We appreciate your patience and understanding, and we're pleased to hear that, overall, you're happy with your purchase.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
After some recent weight loss I needed…
After some recent weight loss I needed a piece of equipment to help me tone and strengthen myself. I received my belt and equipment very quickly and it was delivered as described. I found the app easy to use and the video workouts very helpful. The equipment looks and feels like quality compared to cheap alternatives. I highly recommend Gymproluxe.
July 22, 2026
Unprompted review
Reply from Gymproluxestore
Hi Steve,
Thank you so much for your wonderful review!
Congratulations on your recent weight loss, and we're honoured that you've chosen Gymproluxe to support the next stage of your fitness journey. We're delighted to hear that your order arrived quickly, the equipment met your expectations, and that you're finding the app and workout videos helpful and easy to use.
It's especially rewarding to know that you've noticed the quality of our equipment, and we truly appreciate your recommendation.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Unannounced stock delays & poor communication, though support offered partial refund.
I placed an order after paying in full, with the expectation of prompt delivery based on the site’s 48-hour tracked option. However, I received no updates regarding my dispatch. It was only after I reached out to customer service to chase it up that I was informed the item was actually out of stock and delayed.
To their credit, customer support (Hannah / Catrina) did take ownership of the mistake once I brought it to their attention, admitting that taking payment without notifying customers of stock issues isn't up to standard. They subsequently offered a 5% partial refund for the frustration caused, which I appreciate.
That said, GymProLuxe seriously needs to sort out their stock management systems. Their website should reflect live inventory so customers aren't left paying upfront under misleading dispatch schedules, only to find out later that stock isn't available.
After reading some of the other recent Trustpilot reviews regarding equipment quality and support delays, I am really hoping my order arrives on time, intact, and in good working order. I will update this review once the product arrives and I've had a chance to inspect and test it.
July 22, 2026
Unprompted review
Reply from Gymproluxestore
Hi N,
Thank you for taking the time to share your feedback, and we're very sorry for the disappointment and frustration caused by your experience.
We sincerely apologise that you were not informed about the stock delay before placing your order. We completely understand how frustrating it is to expect a prompt dispatch only to discover there was an unexpected delay after having to contact us. This is not the experience we want our customers to have.
We're pleased that our team was able to acknowledge the issue and offer a partial refund as a gesture of goodwill, but we recognise that this doesn't make up for the inconvenience you've experienced. Your feedback regarding our stock management and communication has been taken on board and is being shared internally as we continue working to improve our processes.
We truly appreciate your patience and understanding, and we hope your order arrives soon and meets your expectations.
If you ever need anything else in the meantime, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Only just started to use the equipment…
Only just started to use the equipment and seems very good
July 22, 2026
Unprompted review
Reply from Gymproluxestore
Hi Paul,
Thank you for taking the time to leave us a review!
We're glad to hear you've started using your Gymproluxe equipment and that your first impressions have been positive. We hope it continues to support you on your fitness journey and helps you achieve your goals.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Really impressed!!
Really impressed!!
Was slightly sceptical at first, but having received the product, watched the training videos and used the Gymproluxe 👏🏻
Quality product all round!
July 21, 2026
Unprompted review
Reply from Gymproluxestore
Hi Andy,
Thank you so much for taking the time to leave us a review!
It's fantastic to know that Gymproluxe has exceeded your expectations. We understand that trying something new can come with a little skepticism, so it's especially rewarding to hear that our training videos and the quality of the equipment have helped make your experience a positive one.
We truly appreciate your kind words and your support. If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
Bought the Gymproluxe and have only…
Bought the Gymproluxe and have only used it a couple of times so far but I'm really pleased with it. Simple to use and I'm impressed with after sales info. Loads of exercise suggestions with brilliant videos to explain how to do the exercises. I'm going to get alot of use out of the equipment which is of very high quality. A great buy.
July 21, 2026
Unprompted review
Reply from Gymproluxestore
Hi Viv,
Thank you so much for your fantastic review!
It's wonderful to hear that you're enjoying your Gymproluxe kit and that you've found it simple to use. We're also pleased to know that our exercise videos and after-sales support have helped you get started with confidence.
We really appreciate your kind words about the quality of the equipment, and we're excited to be part of your fitness journey. We hope you continue to get plenty of use out of your kit.
If you ever need anything, please feel free to reach out to us at support@gymproluxe.com or via Facebook Messenger.
Best,
GymProLuxe Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.