Haus Block Management Reviews 

Brenton Steenkamp did a great job arranging a fire door inspection visit. The communication was clear with quick follow-up. He is a reliable member of Haus Block Management staff.

Prompt response.

I received prompt and helpful and kind assistance from Nicole in taking time to contact the Sippi parking permit team on my behalf when I needed to arragne a visitors parking permit for my builder to attend at short (2 days) notice and I found my account had been deleted and also wasn’t able to log onto the Haus portal due to password having been changed. Nicole emailed Sippi the next morning fully explaining my situation and the urgency of this situation and I received a response from the Sippi team the following morning. Thank you for your kind assistance with helping me to resolve this, i really appreciate it.
Sincerely
Beatrice

Matthew Turner was really helpful and quick.
Provided answers to all questions for solicitor and management pack sent fast.

Excellent service from Brenton, professional and efficient.

I required assistance to log-in to the portal as for some reason i could no longer log-in.
Genavieve Williams was quick, efficient and very helpful indeed.

We have had a positive experience working with HAUS Block Management. In particular, Kholelwa has been professional, helpful, and a pleasure to deal with. Communication has been clear and efficient, and the overall service has been well organised and responsive. I would be happy to work with HAUS Block Management again and would not hesitate to recommend their services.

We were pleased to work with your team and appreciate your prompt responses and assistance, particularly in providing the statements at short notice to enable us to prepare the apportionments. Great service from Kholelwa Tshomi

I have struggled for months to get certificates needed to sell my property until I met Nicole Juste in the Legal Department. Nicole was pro active and helpful from the start and over a period of six months she did all she could to get the documents I needed . Nicole responded promptly to my every request , she gave feedback , up dated me on progress and was consistently kind and helpful . Unfortunately I cannot say this about all the Haus team but Nicole was exceptional and I am very grateful for her work in helping me .
If only all Management teams were like her life would be simpler !!

Brenton was very kind helping me book an inspection I didn't manage to book on the portal

Efficient service Brenton Steenkamp at Haus. Many thanks

Thanks to Brenton of Haus for a rapid and helpful response to a request on a health and safety matter

My queries are always answered quickly and efficiently. Everything is dealt with the utmost professional and friendly manner.

Ongoing issues at Haus remain unresolved due to a deep-seated lack of proactivity and ownership. Communication is poor, and there is zero transparency on how—or when—contractors will actually finish repairs. Every interaction feels like a defensive reaction rather than a step toward a solution.

I am in the final stage of selling my property and want to leave this review specifically for Nicole Jooste@ Haus Block Managament, who looks after the lease sales enquiries. We’ve had a few urgent situations during the sale process and Nicole always understood the importance and delivered a fantastic service. She was super professional, very competent and friendly. For anyone who requires support at the lease sales department @ Haus, please ask for Nicole as I can’t recommend her enough.

Great service by Genavieve Williams. Quick and professional.

Recently sold my Property with HAUS and was kept upto date all the way from
Start to finish . Heather and the team were amazing even keeping me in touch from both sides and were there for any questions I needed answering - Wouldn’t use anyone else . Thankyou to all

HAUS are the Property Management Company for my block and I have been very impressed with them. We have had a challenging year, with some major section 20 works completed, and I would like to thank Iain Gray and Ashley Britz of the Major Works Team for facilitating the works in such a professional and effective manor. Many thanks to Kazumi Taguchi the property manager for facilitating everything and keeping us all informed. I'd like to thank Luk Ker-Fox for facilitating our FRAEW inspection and report which was greatly appreciated and critical for my flat sale. I'd like to thank Nicole Jooste who has been such a huge help in facilitating responses to Solicitor queries during the sales process for my flat as she has been extremely responsive and helpful throughout. I'd like to thank Cameron Butler in the Fire Safety Compliance team who helped me find a company to do my fire door remediation works when no one else would do it, which was essential for my sale.

Since Ellen Fordham has become our Property Manager I have noticed a huge difference. Things are being resolved and items are not being left for months with no follow up.

Ellen is extremely approachable and actually seems to care about the ongoing issues we have. We have gone back to monthly Director’s Meetings which I haven’t had since Pawan left.

I am very happy that Ellen is our PM and hopefully HAUS doesn’t decide to ‘move everything around again’ as they seem to do fairly frequently. It causes issues as the new PM then has to get up to speed with everything and you end up having to go through items numerous times.

Thanks Ellen for the difference you have made and continue to make. You are making the experience of being a Director a lot less stressful.

Very repsonsive and always polite and a pleasure to deal with- thank you Genavieve! :)