Order an item with delivery for "tomorrow". After one week without recieveing the product i emailed them and got told by their AI chatbot that the item is not available in stock and that they w... See more
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Fast delivery I recommend this site for purchasing hair related stuff. You will receive your ordered items fast and in a perfect condition.
Company replied
5/5 ⭐ Super fast and reliable! My beauty products arrived quickly, safely, and in perfect condition. I had an extremely good experience with the delivery process. Will definitely order from Haarspulle... See more
Company replied
Top service, top prices, top site - thanks! So easy to navigate, prices are sharp, good communication about a delay (first time I’ve experienced a delay and this is the fifth time I’ve ordered here)... See more
Company replied
Company details
Written by the company
We know, er is online veel keuze... Maar wij doen het net even anders! Bij Haarspullen.nl shop jij al jouw vertrouwde beauty producten voor haar. Daarnaast hebben we ook een ruim aanbod voor mannen, want laten we eerlijk zijn - ook zij willen er op hun best uitzien. Wij verkopen professionele haarverzorgings en beautyproducten, voor de consument maar we staan ook 24/7 klaar voor de èchte kappers. Ons ruime assortiment bestaat uit: haarverzorging, make-up, skincare, tools en eigenlijk alles om jezelf nóg mooier mee te maken, voor de best mogelijke prijs. Haarspullen.nl maakt jou nog mooier! Naast het ruime aanbod voor Haar & Hem, hebben we ook steeds meer beauty producten voor de kleintjes: Baby & Kids. Omdat wij ons steentje willen bijdragen aan een betere wereld voor deze baby & kids, hebben wij onze zero-waste lijn gecreëerd. Zo krijgen producten die beschadigd zijn nog een tweede kans, en krijg jij de kans om je portemonnee te sparen. Naast de best mogelijke prijs, bieden wij je ook het best mogelijk advies met onze inhouse professionals - always happy to help! Bij Haarspullen.nl shop je echt met no-nonsense. Scherpe prijzen, uitgebreide productbeschrijvingen en een klantenservice die je helpt het juiste product te vinden - want een perfect product, blijkt niet altijd voor iedereen perfect. Wij geven je advies met verstand van zaken en geven je alle informatie die je nodig hebt, so what you see is what you get. Gewoon real!
Contact info
Voltastraat 30, 8013PM, Zwolle, Netherlands
- 038-4582584
- info@haarspullen.nl
- haarspullen.nl
4.3
Excellent
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 48 hours
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Very reliable
Very reliable, super fast! By the next day I received my order.
March 24, 2026
Unprompted review
Reply from Haarspullen.nl
Thank you for your review! Great to hear that you’re satisfied with your order.
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Fast & convenient
Super fast delivery, neatly packed and much lower price than usual!
March 26, 2026
Unprompted review
Fast delivery good quality products
I received my package in less than 24h and I dyed my hair and the colour was fire even better than a hair dresser thank you for fast delivery and good quality products ✨
March 19, 2026
Unprompted review
Excellent range of professional hair products
Very quick delivery - product came next day after ordering. Website has a wide range of hair, skincare, make-up, body & perfume products. Would definitely recommend ordering from this website.
March 5, 2026
Unprompted review
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Every time I order something I have to…
Update:Even though I politely asked them to cancel my order since they cannot deliver the items in a week!! It is still not cancelled. Horrible horrible company. Do not order!
Every time I order something I have to wait for at least a week since the item is apparently not in stock when the website clearly states that it’s in stock.
Currently still waiting on the order I placed on the 27th, it’s not even shipped yet and yet they advertise next day delivery. A joke of a company.
March 1, 2026
Unprompted review
Reply from Haarspullen.nl
Hi ,
Thank you for your feedback. We’re genuinely sorry to hear about your experience — this is certainly not the level of service we aim to provide.
In rare cases, our website stock can become temporarily out of sync due to high demand or supplier delays. However, this should never result in such a long wait, and we completely understand your frustration.
We would really like to look into your order from the 27th right away and resolve this as quickly as possible. Please send us a direct message with your order number or contact our customer service team at info@haarspullen.nl, and we’ll prioritize this for you.
Our sincere apologies for the inconvenience caused. We appreciate your feedback and are continuously working to improve our processes.
Amazing experience with quite delivery…
Amazing experience with quick delivery also I received the product in a very good price. Shall reorder once all done!
February 6, 2026
Unprompted review
Reply from Haarspullen.nl
Wow, thank you! It's great to hear that you had such a good experience. That's what we do it for! 🙌
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I received the product quickly via Post…
I received the product quickly via Post NL (I hate DHL). The packaging was perfect. I am still testing out the product but so far so good!
January 29, 2026
Unprompted review
On time delivery
Fast delivery everything arrived in perfect condition
February 2, 2026
Unprompted review
Reply from Haarspullen.nl
How nice to read this! Thank you for sharing your experience — it makes us happy 😄
No i am not happy
No i am not happy. Coze i chose option delivered to my home for 5€. But u send this different way. Pick up option was free. In last few orders in this shop is only problems. Of they say sending next day and I wait like 5 days and my order is still no on the way
January 29, 2026
Unprompted review
Reply from Haarspullen.nl
Dear,
We understand your frustration, and you’re right to be upset — this isn’t how it should go.
We’ve since been in contact with you directly. We’re sorry that your order was delivered via a different method than the home delivery option you selected and paid for. We’re still investigating how this could have happened without you choosing the pickup option yourself.
In the meantime, we’ve refunded the shipping costs for the home delivery. As for the delays with previous orders: we hear you, and we agree this hasn’t been consistent enough. That’s something we’re actively working on improving.
Thanks for taking the time to share this — and again, sorry for the hassle.
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Did not deliver and wasted 3 weeks of my time!
Ordered a bunch of items (€100+). First delay, products being out of stock. I don’t know why that didn’t reflect on the website itself. I pay for it to be delivered to my address. Their delivery partner delivered it to a far away pickup point without even making an attempt at my address. I was home the whole day. Wasted two more weeks of my time trying to track it down and sort it with Haarspullen customer service. In the end, didn’t even get an apology. Terrible service, would not order from here again.
January 15, 2026
Unprompted review
Is it a scam?
I placed an order 6 days ago and unfortunately it is still not delivered. I did not yet receive delivery information or any update. I asked for a status update but no answer from the customer service. At this point it feels like a scam…
January 9, 2026
Unprompted review
Next day delivery is not true any more
Next day delivery is not true any more. I ordered more than 1 week ago and I have not received the items, I emailed them 3 days ago and no reply so far. Also on WhatsApp but it looks like they don’t read the message. I bought online in the past and it was delivered next day as they promised on the website. Very disappointing!
January 15, 2026
Unprompted review
Reliable and smooth shopping experience
The website offers a wide variety of high‑quality products, making it easy to find exactly what I need. Communication was fast and clear — my questions were answered quickly via email. Delivery was also very fast, and everything arrived well‑packed and in perfect condition.
Overall, a smooth and reliable shopping experience. I’ll definitely order again.
January 10, 2026
Unprompted review
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Late delivery but great communication with customer service
However my parcel is being late, and did not receive notification regarding this, the customer service itself is excellent when I called, kind, helpful and polite.
December 17, 2025
Unprompted review
Reply from Haarspullen.nl
Thank you for your honest review! We're sorry to hear your parcel was delayed — that's not how we want things to go. We're glad to hear our customer service team was able to assist you kindly and helpfully. Enjoy your products! 🌸
Website is misleading, no "out of stock"
There is no information on the website of any item is out of stock. They still say it will be delivered tomorrow.
I ordered some items I needed for an event and they were never sent. I have contacted the customer support and they told me they wait to backfill the order.
I wouldn't order anything of it was stated on the website. Not happy at all.
November 5, 2025
Unprompted review
Reply from Haarspullen.nl
We are sorry to hear that you had to wait so long for your order. That is absolutely not the intention. 💛 We have since contacted you and see that the issue has been resolved. If there is anything else we can do, we are here for you!
Would not recommend - Slow delivery and complicated return process
Delivery took a long time even though I knew one of the items was incorrect. Trying to now return the item and there are no clear guidelines on their website and limited country options in their return dropdown - not the country I'm living (Denmark) in even though they shipped here. Confusing and not transparent. Won't order from here again.
November 7, 2025
Unprompted review
Reply from Haarspullen.nl
We’re sorry to hear about your experience — that’s definitely not what we aim for. 💛 Could you please contact us at info@haarspullen.nl with your order number? We’ll make sure to sort this out for you right away.
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