The product was just what we wanted ! Had seen it on other selling sites here in Portugal but I prefer to use PayPal for assurance. Habitium was the natural choice for me The seller and the pro... See more
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Great experience! Order was processed and delivered very quickly. The product I ordered (columna de ducha) is really beautiful and feels solid
Absolute garbage, don’t waste your money We bought a bed from this company and the quality of the pieces was so bad that the whole thing literally fell apart. Cheap materials, poor fit, and clearly... See more
Company replied
Delighted with the product. Fantastic quality. Very well packaged. Looks nicer in person. Only dropping 1 star as delivery took a little longer than the 3-6 day guideline. However staff were very help... See more
Company details
Written by the company
Contact info
Avda. de Europa 26, 28224, Madrid, Spain
- contact@habitium.com
- habitium.com
4.2
Great
41K reviews
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Very good value for the money
Very good value for the money. The table looks nice and has good quality.
April 19, 2025
Hastle free Helpful friendly and quick to reply to…
Helpful friendly and quick to reply to bookings
April 18, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really horrendous experience, taking over 9 weeks of emails and solicitor contacts and they still have my 800 euros . Heartbreaking
Really horrible experience... Be warned ! I had my shed delivered and 1 HR after delivery I read the booklet and realised this was smaller than what was advertised what I bought 185cm not 209cm I informed them within 1 HR and the package had never ever been opened. Just looked at the booklet. They promised to resolve that but they took until 25th march to collect the shed of us...and now 3 weeks after collection even (I took photos it was exactly as delivered) they refuse to refund saying they must wait for their supplier to allow a refund !? My solicitor got involved and told them it's illegal to do this as the product was wrong and I told them within 1 hour! They still don't refund me. Asking for the complaints book doesn't help they just say every email 'please wait '
..Wait more than 9 weeks!?
And they suggested even when the supplier refunds eventually that they might want to keep 95 for delivery charge ! (Of which I was Not informed of before they re collected it!)
It was a child's treehouse project so they literally took my kids Christmas money and I feel gobsmacked they can ignore the law and a solicitor and go against all fairness
AVOID! USE A Company YOU know better,
April 15, 2025
Unprompted review
Reply from Habitium
Dear Lisa,
Thank you for sharing your detailed feedback. We are truly sorry to learn about the experience you have described and regret the inconvenience caused. Please be assured that we are reviewing your case thoroughly, including the concerns raised regarding the shed's dimensions, the extended handling time, and the subsequent refund process.
While we do adhere to a process involving our suppliers to ensure compliance and quality, we understand that the delay and communication regarding the delivery charges have been upsetting. We take your comments very seriously and will escalate your case internally to seek a satisfactory resolution.
We will be in contact with you via email shortly with further updates.
With kind regards,
Habitium
Unfortunately I had a bag experience.
Unfortunately I had a bag experience.
My door of bathroom cabinet arrived damaged .Unfortunately habitium would not replace as they felt the time I got the door to when I reported the issue was too long. It was outside my control as my plumber didn't open packaging until this time
April 10, 2025
Unprompted review
Reply from Habitium
Hi Grace,
We are sorry to hear that the resolution is not to your liking. We will now review the case and escalate it to find a satisfactory solution for you.
Thank you for your attention.
Best regards.
Habitium Customer Service Team.
The table arrived right on time and in…
The table arrived right on time and in perfect condition, so the delivery was excellent. It was well-packaged with no damage at all. The price point was just right—great value for the quality. The product itself is very good: sturdy, well-designed, and exactly as described. I love the stowaway legs. Highly satisfied overall!
April 8, 2025
Service Excellent - Product a nightmare
Bought the UV and waterproof gazebo tent for a garden party… would not recommend, the sides are basically glorified black bags, Velcro ties ripped off on most sides and the noise inside it was horrendous. It wasn’t breezy out but inside was a wind tunnel! The structure itself was flimsy and would not recommend putting over grass, the pegs don’t work to keep it down!!! Actually caused more stress than anything!
April 5, 2025
Unprompted review
Reply from Habitium
Hello,
We appreciate you contacting us.
We apologize for the inconvenience caused and we will contact you to offer you all the help possible.
Sincerely,
Habitium Customer Service Team
I was hesitant about ordering since…
I was hesitant about ordering since there was no previous knowledge but I’m very happy with several purchases. The quality is good and the delivery was on time and effortless.
April 5, 2025
No complaints
No complaints, order was sent very fast. Packaging in very good condition. Happy to order from Habitium regularly.
April 4, 2025
Definitely recommend
Definitely recommend buying from Habitium.
My garden furniture was exactly as picture and description and was delivered in about a week
March 28, 2025
My overall experience with Habitium was terrific
My overall experience with Habitium was great and I would have no hesitation in recommending them . I needed a Roca toilet soft closing seat 7 lid cover which was very hard to source but habitium had it in stock . No delivery charge was an added bonus and the item was very well packaged and delivered by UPS . The pricing was appropriate for the quality of the product received . Their website has a wide range of products on offer and is easy to navigate .
April 2, 2025
All according to the description and…
All according to the description and good communication about the delivery
April 2, 2025
Lower price same product
Arrived on time , packaged well so no damage . Had researched cost and same lance much more expensive elsewhere, worth checking website for products .
January 26, 2025
I have no complaints at all I ordered 2…
I have no complaints at all I ordered 2 glass wall cupboards in white..... the ordering was easy even having to translate it ....it came while we was out and left it securely.... no damage to packaging.... completely covered in sealed plastic on opening ...I we I deed be ordering with this company again ...totally trustworthy...
March 31, 2025
Excellent product at good price and…
Excellent product at good price and very prompt delivery
March 31, 2025
Champagne glasses
Ordered champagne glasses from Habitum they arrived hassle free within a week.delighted with them. I would absolutely recommend.
March 26, 2025
Unprompted review
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