The product was just what we wanted ! Had seen it on other selling sites here in Portugal but I prefer to use PayPal for assurance. Habitium was the natural choice for me The seller and the pro... See more
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Great experience! Order was processed and delivered very quickly. The product I ordered (columna de ducha) is really beautiful and feels solid
Absolute garbage, don’t waste your money We bought a bed from this company and the quality of the pieces was so bad that the whole thing literally fell apart. Cheap materials, poor fit, and clearly... See more
Company replied
Delighted with the product. Fantastic quality. Very well packaged. Looks nicer in person. Only dropping 1 star as delivery took a little longer than the 3-6 day guideline. However staff were very help... See more
Company details
Written by the company
Contact info
Avda. de Europa 26, 28224, Madrid, Spain
- contact@habitium.com
- habitium.com
4.2
Great
41K reviews
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Utterly shocking
Utterly shocking. I purchased nearly €600’s worth of outdoor pressure treated wooden benches, they arrive flat packed and I had to build them, they had no bore holes or any other guidance than paper and screws -and their structure and quality is very questionable.
After less than a month in the garden, said pressure treated wood has buckled and bent and looks downright shoddy. I’ve naturally shown this to the above company who are only willing to give me a €50 refund Or to collect them and send replacements!? Which for one I have no faith in the product and two I will not be sprinting 6 hours building benches! The best they could do if offer me a half refund for the total amount and I’ll make do with the shoddy quality that’s left. I wouldn’t recommend this company nor would I shop from them again. Shame on them
May 20, 2025
Unprompted review
Reply from Habitium
Dear Damian,
We are sorry to read about your disappointing experience with the outdoor benches. We understand your frustration regarding both the assembly process and the quality issues you encountered. Please be assured that we take your comments seriously and will review your case thoroughly. We will contact you via email to discuss your situation further and explore the possibility of a more satisfactory solution, as well as relay your concerns regarding the product quality and assembly instructions to the relevant manufacturer.
Thank you for your feedback.
Yours sincerely,
Habitium
Easy to place order and delivered on…
Easy to place order and delivered on time.
Price & quality excellent.
May 20, 2025
Full marks to Ragaba!
Excellent Packaging and handling through the polish manufacturer - great product
May 20, 2025
Great quality.
Quick delivery. Very contemporary look great in the bathroom, it is excellent quality.
Would definitely order from the company again.
May 19, 2025
All well received as per description
All well received as per description, originally packed and below estimated delivery time.
Customer service requests were answered below 24 hours..... All good!!
May 19, 2025
I wrote a complaint on the the 14th of…
I wrote a complaint on the the 14th of May, I now know that you tried to deliver my parcel yesterday. I wasn't in but I know you did your best. I'm sorry.
May 17, 2025
Unprompted review
correct and quick delivery
May 11, 2025
Fast efficient kept me informed on…
Fast efficient kept me informed on delivery would highly recommend this company keep doing what your doing
May 5, 2025
My order has still not been fulfilled 27 days Later
My order has still not been fulfilled. It has been 27 days since I bought a sink online and it has still not arrived. We are brushing our teeth in the shower and the Stone Mason that has our marble top is asking what we are doing. All I am getting from Habitium is excuses about their lack of stock. Obviously they do not hold stock of some sinks.
May 5, 2025
Unprompted review
Reply from Habitium
Dear Carlx,
Thank you for your feedback. We are sorry to learn about the delay with your order and the inconvenience you have experienced. We understand the importance of receiving your product on time, and we truly regret any disruption this might have caused to your daily routine.
At Habitium, we collaborate with a variety of distributors and manufacturers. Although we manage to fulfil most orders promptly, there are occasions when unforeseen delays occur, particularly with items that are not held in immediate stock. Please be assured that we are reviewing your order to better understand the situation and will contact you via email as soon as possible to discuss potential solutions.
We appreciate your patience and understanding as we work to improve our processes.
Kind regards,
Habitium
The tap arrived in excellent condition…
The tap arrived in excellent condition and looks very good quality. It did take some time to arrive but we were kept informed of its progress.
May 3, 2025
Great service and value
I bought a Songmics three section recycling bin from Habitium. I had looked at the product on other sites but this was the best value. The delivery arrived promptly and within the specified time. Packaging was very sturdy and robust. Habitium provide very clear advice on what to do if your package arrives damaged in anyway. Followed that advice albeit unnecessarily because the bin arrived in perfect condition. I will definitely buy from Habitium again.
April 26, 2025
Habitium High Spout Basin Mixer Tap in gold-plated brass
I chose Habitium for their excellent reputation and wide selection. I bought the High Spout Basin Mixer Tap in gold-plated brass. Delivery was prompt and the product was well-packaged. The purchase and payment process was seamless, and all my questions were answered very promptly. I would definitely buy from Habitium again!
April 27, 2025
Excellent company and well worth a look.
For a long time ( a couple of years ) I have been looking -without success - for a kitchen waste bin to fit inside a cabinet. It's a narrow cupboard and I have even tried kitchen web sites in the USA and the UK. And then I found Habitium and lo and behold ! They had a sliding waste bin that was the right dimensions! I ordered it and it arrived well packaged and on time. An excellent purchase. A few weeks ago I needed to replace some wine glasses by a French manufacturer and have been unable to find them at an economical price. And once again, Lo and behold! There they were, at an excellent price and free delivery. They arrived extremely well packaged, unbroken, on time and match perfectly, the one remaining glass from my previous set. A great find, and I can thoroughly recommend Habitium.
April 27, 2025
Beautiful product
Beautiful product , exactly what we wanted. Arrived on time . Great price , would not hesitate to use again
April 28, 2025
THEY KEPT IN TOUCH WITH ME AT EVERY…
THEY KEPT IN TOUCH WITH ME AT EVERY STAGE OF THE PURCHASE AND DELIVERY.
THE ITEM PURCHASED WAS WELL PACKAGED AND ARRIVED SAFELY.
OVERALL I WOULD RANK THE EXPERIENCE HIGHLY. I WOULD CERTAINLY PURCHASE FROM HABITUM AGAIN.
April 21, 2025
Great product
Very happy with the shoe bench we ordered. Fantastic quality, easy assembly and good instructions provided. Ordered from Habitium because the price for the item we were looking for was cheaper than on other websites. Package was delivered in a great condition, all parts were packed neatly inside the box. The payment process was also quick and simple, got a confirmation email pretty quick. Would definitely order again !
April 11, 2025
Worst experience ever had in my life
Worst worst worst.
They say that delivery will be within 15days but for me it took more than a month... Due to which i lost my contract and money.
Also the customer support is horrible too... No way to track your shipment and no one was there on customer support side to take responsibility.
Overall really bad experience and would never recommend anyone to go with this company.
November 1, 2024
Unprompted review
Reply from Habitium
Hello Anand,
Thank you for reaching out to us; we find our customers' feedback to be really helpful in order to improve our service.
First and foremost, we apologize for the delay that was affecting your order. We make our best effort to give the most accurate delivery date possible, based on the average delivery terms of previous orders. This way, we have managed to meet the delivery date in more than 95% of the cases.
However, certain unforeseen circumstances, such as product stockouts in warehouses or shipping companies delays, may cause a delay in an order’s delivery. Avoiding such delays is our top priority, as we are fully aware of the importance of meeting our estimated delivery dates. We work hard every day to offer our customers the best service possible while keeping the lowest prices.
We sincerely appreciate your understanding.
Kind regards,
Habitium Customer Service Team
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