Hafod Renewable Energy Ltd Reviews 

Where shall I start..
- assessment of panel position by sales person was wrong and we ended up having to agree to a different layout to achieve the KWh we wanted.
- Battery and Inverter wrongly connected which meant battery wasn't charging up - it took ages and many phone calls to get it sorted
- We were sold second battery even though the installed inverter is not powerful enough to cope with this. As the people in the know they should have made us aware of this but didn't and we spent £5000 unnecessarily. No refund, no taking responsibility, just a mere:"we send you a info leaflet"
- In short.. the selling went fast but everything after had to be chased and chased.
The only good note: Installers of solar panels were amazing.

Will and the team were excellent, super polite and professional v tidy install and now enables our Limb-art business to run carbon neutral, one small issue with a display on one of the units but one phone call and they were out the next day to replace the unit ... top marks

Once the slight mix up about where the panels would go and extra scaffolding was sorted everything went smoothly. The installation team of Will, Jay and Steve were excellent and went that extra mile to hide so many of the cables in the eves of our dorma bungalow. Very neat and tidy work from start to finish and a pleasure to work with. Even with the wet weather we had this July.
All up and running, panels, battery and EV charging point.

Just had commissioned a 5.6kw Solar system and a GivEnergy 13.5kw All in One battery. The panels and GivEnergy hardware looks top end quality. The process from start to finish was very professional, and the installation by Will and his team was particularly good. A high level of knowledge and competence shown throughout.
Very pleased with the system, would recommend Hafod and GivEnergy to anyone.

Been a year since install. Took them 6months approx to fix batteries. Damaged roof needs replacement Lost confidence as supplier. No longer answering emails. Work was subcontracted and a substandard level.

Speedy installation of our solar panels and battery and we are really happy with how they work. Thank you!

Pleasant team everything fully explained, organised fast and deliver what's agreed. Currently monitoring app and battery still charges on rainy days.

Great product , great installation and 10/10 for the installers

Very flexible, polite and helpful. The work was done quickly and neatly and very well explained.

Im so glad I went to Hafod to get my solar and tesla powerwall , the initial visit from site engineer to the roofing and installation guys has been probably the best purchasing experience for some time , the installation took slightly longer than expected due to workload ( everyone wants solar) now im sitting in the sun and im totally off grid just need to sort out the standing charge , Absolutley 10/10 for Hafod Renewables
Thanks Again

We started getting quotes from National companies last year,2022 and were not too impressed with the prices,products and information provided so decided to give local installers Hafod a call.From the moment that Roger arrived to explain the service and the installation that Hafod could supply we were impressed.Roger explained everything in language we could understand and answered patiently all the questions we asked.From then all went smoothly,the fitting teams headed by Sean arrived when they said they would,they were polite,efficient and left the place spotless.Scaffolding was removed quickly and on a quite gloomy 1st December the system started generating power,not a lot but impressive for the weather conditions,It has generated so much on bright winters day that we have applied to return some to the grid in summertime as the battery has been filled even on winter days.All in all if you want a quality service give Hafod a call,we dont think you will regret it

Best decision we ever made! We received a fabulous service through Hafod. Always got back to us with queries. The fitting went very well and we were surprised how simple the system is to use, and add to. We didn’t expect to get such a good input, even in cloudy winter days. It was something we should have done years ago and I’m so glad we but the bullet and did it! The difference it’s made to our energy bills is incredible!

+Sales technique........low key and Honest
Quote.................Sensible
Staff....................well versed in their field, Helpful,
friendly and accessible.
Payment......sensibly divided into deposit ,second
payment few days before work started
final payment on receipt of final
documentation and confirmation of
system working properly and efficiently
Installation....Prompt very short lead
time from confirming order to actual
installation. installation itself efficient
and tidy with minimal disturbance.
Givenergy inverter and Battery installed
linking my computer to Givenergy web
caused a little problem basically due to
my lack of computer knowledge
Overall experience .....brilliant, workmen efficient and
tidy work practices very ready to
accept suggestions and ideas as
to where wiring and equipment
should be sited.
Suggestion...........To Givenergy ...having personally
experienced the use of Inverters
on canal boats..fit a cooling fan to
the Hybrid Inverter
Personal Opinion.....WE HAVE NO HESITATION IN RECOMMENDING HAFOD RENEWABLES TO ANYBODY CONSIDERING THE INSTALLATION OF SOLAR/PHOTOVOLTAIC SYSTEM. IN THE LAST 3 MONTHS SINCE INSTALLATION THE SYSTEM HAS EXCEEDED EXPECTATIONS

The team made a great job of our installation of additional solar panels and batteries. Very polite, considerate and hardworking. Left everything very tidy and ensured it looked very neat as an installation.
Office team also very helpful.

Made an enquiry for a Tesla charger installation - took weeks to get a response. When quote was finally submitted it was incorrect, but more to the point at least £500 more than the competition. Now they are ignoring my emails. Not impressed, look elsewhere.

Good product, good trades persons who attended
But a lack of communication or organization from the company made it unnecessarily difficult and despite many attempts to contact we struggled to receive information on what was happening and when, call lines appear to go unanswered
it's not clear if the company has subcontracted out many or most of the works to be completed
I had to chase dates and invoices
PS the scaffolding is still up and we have no idea when the contractors are attending to take it down

Install was great, no real issues just teething problems. Support has been good too, that saves this review from 2 stars. Problems are as follows.
We were sold a screen that didn’t work with the battery supplied and a hot water diverter that never worked. The display was refunded and after many months of emails and calls we got a partial refund on the diverter.
Latest issue is that we were told via email the battery would cover us for power cuts, it doesn’t without extra cost/work/components.

Installation carried out by sub contractor who left leaks and had to be called back. That also didn't put the buffer where I asked so this also caused issues in a cramped space. Ive also not had any responses to follow up emails or phone messages requesting a tutorial as I didn't receive one from the installer at the time.
Beware as if my experience is the norm the after sales support is very poor.
Update - a further 2 months on and I've been trying to contact them via phone and email. Still no replies to email and each phone call goes to a message with no one ever getting back to me. So disappointing from hafod. Steer clear is my advice.

Highly recommend this firm for a solar installation. Work was delayed by a few weeks due to a shortage of micro invertors, which meant we missed the Summer daylight hours but the installation went ahead, without a hitch in atrocious weather.
From the salesperson, to the office staff, to the site installation team, we found Hafod to be easy to deal with and extremely helpful, taking time to explain in detail everything we needed to know.

Very happy with our system, and the gang fitted it in a day